Company Summary

Headquartered in the biotechnology and health IT center of Cambridge, MA, GNS Healthcare’s patented AI technology leverages recent breakthroughs in causal machine learning to transform large scale patient datasets into predictive models to drive personalized medicine, improve outcomes, and reduce the total cost of care.

 If you can imagine the future where we could match patients with precise treatments that prove the most effective for them, then you will know the passion of the company’s founder Colin Hill.

This passion is also visible in the philosophy and company’s culture at GNS. It is a team of smart, driven people each an expert in their field, dedicated to driving change. They believe in a fun and dynamic workplace while delivering best in class results for their clients and the people they serve – passionate about their work and with a strong belief that their innovation and technology could change the world.

Position Summary

The sales and commercial operations manager will manage the internal operations to support sales activities for all business areas of GNS. He/She will work closely with the Managed Care and the Pharma sales and account management teams to provide support for their business development activities. He/She must be able to work effectively across GNS’s groups and at all levels of client organizations, and thrive within a fast-paced and exciting team environment. He/She will play a critical role in the company’s success and take great pride in seeing the results of their work in closed contracts. In this role, He/She will have responsibility for:

• Assisting in developing forecasts and pipeline reports utilizing salesforce for all business areas of GNS.
• Customizing salesforce, as needed, to facilitate customized reporting 
• Optimizing current processes and developing additional tools, as needed, to ensure an efficient framework for the organization of proposals. Standardize processes for efficiency
• Working with internal team to develop/optimize materials for proposals. Develop a library of materials to be used for future proposals.
• Assist with generating cost and timeline calculations. Work with finance to monitor profitability and resource allocation post contract signing 
• Detailed planning of tasks for scope of work, including deliverables for each task
• Turning accepted proposals into contract material, such as Statement of Works. Work with internal teams and clients to facilitate an efficient contracts process.
• Optimizing the process for lead follow up and following up on and qualifying marketing leads and information requests that come into GNS via our newsletter, blogs, conference attendance and other sources.
• Performing research and literature review to assist in developing materials for the sales team to support client development and engagement activities
• Preparing tailored powerpoint presentations for client meetings and developing additional supporting material as needed
• Providing sales support to increase awareness of and drive engagement to company webinars, events, and other activities
• Monitoring sales dashboard to measure success and identify continuous improvement opportunities

Qualifications

• Bachelor’s degree required
• 3-5+ years of work experience in a sales operations or commercial operations role
• Experience working in the life sciences or healthcare industry preferred
• Experience working in a professional services organization preferred 
• Experience optimizing processes and streamlining activities to increase sales effectiveness
• Ability to build relationships at all levels of a client organization
• Intermediate to advanced skills in MS Office Suite programs (predominantly Word and PowerPoint). Experience with SharePoint a plus.
• Ability to work in a fast-paced environment with tight deadlines
• Excellent interpersonal skills, high energy and enthusiasm. Ability to work proactively
• Experience using a CRM (Salesforce) preferred
• Excellent oral and written communication and presentation skills
• Strong organizational, time management, detail orientation, and prioritizing skills

Company Culture

Our philosophy at GNS is simple: we cannot transform healthcare with anything less than an all-star team. We are seeking smart, driven people who are experts in their field, have a track record of success and a passion for creating change. We believe that strong teams supercharge the performance of individuals, create a fun and dynamic workplace and great results for our clients and the people they serve.

We are passionate about our work and believe in the ability of our technology to change the world. Our core values of integrity, collaboration, value, diversity, and game-changing guide our behaviors with each other and our clients.

GNS offers competitive salaries, stock options, unlimited vacation, health, dental and vision insurance, life insurance, long-term disability, 401(k), generous parental leave, tuition reimbursement, professional development, subsidized parking and gym membership, tasty food, volunteering opportunities, social gatherings, and more.

Equal Employment Opportunity

GNS Healthcare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity or expression, age, veteran status, disability, pregnancy or conditions related to pregnancy, or genetics. In addition to federal law requirements, GNS Healthcare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.