Relationship Manager at Simply Business

| Greater Boston Area
!Sorry, this job was removed at 12:22 p.m. (EST) on Thursday, March 26, 2020
Simply Business is more than our name. It's how we approach insurance: Make it clear. Make it simple. Make it affordable. By combining exceptional talent, technology, data, and knowledge, Simply Business is the go-to online insurance brokerage that protects small businesses and the entrepreneurs who work hard to build them. 
We want team members who have the drive to challenge boundaries. If you’re smart and passionate about delivering brilliant customer experiences, we’d love to hear from you.
We are looking for a Relationship Manager to join our Commercial team. This role will be a key to Simply Business’ success by building effective relationships with our insurance carrier partners and internal Insurance Product teams to optimize our product offering, carrier appetite and relationship to mutually benefit Simply Business and our carrier partners.
This role will report to our Vice President of Insurance Panel and working closely with our Commercial Business Development team to influence our carrier strategy in new and ongoing partnerships. 

As a Relationship Manager you will:

  • Work closely with the VP of Insurance Panel to manage relationships with insurance carriers on our panel
  • Facilitate open and transparent dialogue between SB and carriers, setting clear expectations internally and externally
  • Become an extension of the carrier’s team, knowing their pain points and growth aspirations
  • Collaborate with our Insurance Product team, set the broad strategy (lines of business, states, industries, etc.), and negotiate expanded appetite with insurance carriers on our panel
  • Track and report out results and optimization efforts with each carrier with support from our data and analytics team
  • Report status updates of each carrier to SB management team
  • Facilitate and oversee all carrier compliance audits
  • Attend all assigned carrier meetings, documenting meeting outcomes and following through on delivery of action items
  • Manage carrier portal access requirements for our team of licensed producers
  • Where applicable, oversee assigned carrier new product development efforts on our platform
  • Negotiate insurance carrier compensation plans aligned with SB revenue targets

What we are looking for:

  • 5+ years of experience within commercial insurance
  • A highly confident relationship builder with the natural ability to engage, build relationships, and understand the needs of our carrier partners balance against those of SB
  • Excellent communication skills and experience delivering compelling pitches, presentations, and proposals based on business and potential partners needs 
  • A self-starter with the ability to manage and prioritize your own workload and pipeline to the needs of the business, with effective communication skills
  • The ability to challenge us! We want people who can come in and shape the future of this business and not be afraid to raise questions and help us improve

What are the benefits?
Here are some of the great benefits and perks that come from being a Simply Business employee:
• A salary that reflects your experience, our pay policy, and the market we’re in from your first day
• Group plan for medical, dental, and prescription drug coverage
• Short term disability, long term disability, and life insurance coverage
• Participation in the Company’s bonus program
• Participation in 401(k) plan with a 3% employer match
• Commuter benefits to help cut down on commuting costs
• 25 days of vacation time plus 10 company holidays
• Flexible working hours and working from home
• Annual company trip, regular outings, and volunteer opportunities 
• An awesome WeWork office with cold brew coffee and other beverages on tap, local pop-up events, and more 
As a company, we pride ourselves on inclusion in the workplace. Simply Business is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Want more info on working at Simply Business? Check out our careers page: https://www.simplybusiness.com/careers/ 

Read Full Job Description

Location

We are located in downtown Boston, accessible to every line on the T and surrounded by a lot of history and a lot of great places to grab lunch.

An Insider's view of Simply Business

How would you describe the company’s work-life balance?

We genuinely care about the work-life balance of our teammates and understand that things come up. That’s why we give our employees the ability to work from home when they see fit, not the other way around. Plus, all of our meetings are remote-friendly, so we never feel like we’re missing out on important conversations!

Mariah

Senior Manager, Customer Communications

What projects are you most excited about?

I've really enjoyed working on the Front End for our Knowledge Center redesign, now called Simply U. Our current blog design has been sufficient, but the redesign will have new features including commenting, recommended articles, and categorization. Additionally, the new design will look much fresher and offer a better experience to customers.

Bryan

Front End Developer

How has your career grown since starting at the company?

When I started at Simply Business, I was given the opportunity to take a leap and take on new responsibilities that I had never done before. My team has supported me and worked with me to help me learn so many new skills. I feel like I have grown in so many ways since starting here and I can't wait to see what is next.

Kelsey

Talent Acquisition Specialist

What projects are you most excited about?

Myself and another female colleague are working on bringing a program called #iamremarkable to SB. It is about female empowerment, which is one of my passions! The program aligns with SB's devotion to gender diversity. It’s exciting that I have been encouraged and supported in this effort and I think it speaks volumes for the company I work for!

Jill

Quality and Insurance Specialist

What are Simply Business Perks + Benefits

Simply Business Benefits Overview

Here are some of the great benefits and perks that come from being a Simply Business employee:
• A salary that reflects your experience, our pay policy, and the market we’re in from your first day
• Group plan for medical, dental, and prescription drug coverage
• Short term disability, long term disability, and life insurance coverage
• Participation in the Company’s bonus program
• Participation in 401(k) plan with a 3% employer match
• Commuter benefits to help cut down on commuting costs
• 25 days of vacation time plus 10 company holidays
• Flexible working hours and working from home
• Annual company trip, regular outings, and volunteer opportunities
• An awesome WeWork office with cold brew coffee, beer on tap, local pop-up events, and more

Culture
Volunteer in Local Community
Simply Business has volunteered with Rebuilding Together, Greater Boston Food Bank, and more.
Partners with Nonprofits
Friends Outside of Work
Eat Lunch Together
Intracompany Committees
SImply Business has many committees across the business including Wellness, Social Impact, and Diversity & Inclusion.
Open Door Policy
Team-Owned Deliverables
Team-Based Strategic Planning
Pair Programming
Open Office Floor Plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Simply Business offers a generous 25 days of vacation per year for all employees.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Monthly "First Thursday" events have included bowling, museums, food tours, Halloween parties, and more. Something different happens every month!
Professional Development Benefits
Job Training & Conferences
Lunch and Learns
Cross-Functional Training Encouraged
Promote from Within
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