Pre-Sales Engineer

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Pre-Sales Engineer
Thought Industries
About Thought Industries: 
Thought Industries is focused on building cutting edge technology with our customer training Platform for those who are driving the future of online learning. Our goal is to help them build, scale and deliver training and behavior change that leads to higher engagement, product proficiency, and customer retention.
About the Position:
If you are interested in an opportunity to make an immediate impact to a fast growing software company, Thought Industries is currently looking to expand its sales team. We are looking for a dynamic and experienced sales engineer to step into an individual contributor position. 
You are conscientious, a problem-solver, and looking to find a meaning that justifies all your hard work. You are self-motivated, intelligent, and passionate about delivering outcomes, in the minimal amount of actions. You are confident in your abilities and can pick up on new concepts and ideas fast.
You will work closely with our sales reps, solution architects and product managers. You'll need to be a data driven, jack-of-all-trades type with a proven track record of being able to handle multiple projects at once with great efficiency and effectiveness. 
  • Assist the sales team in discovering customer requirements and their match to our current TI platform and roadmap.
  • Complete understanding of the entire TI platform. The ability to delineate what we can or cannot support as well identify recommendations that support prospective customer needs.
  • Responsible for demo preparation, custom demos, and use case development within the TI platform, including developing custom CSS/HTML.
  • Support demonstrations of the entire Thought Industries learning business platform and integrations to potential customers highlighting the features and benefits of using our solution.
  • Act as the prospect and customer facing product expert in all sales situations, including assistance with RFP’s.
  • Act as point-of-contact for technical, security and integration questions.
  • Assist in the smooth transition of accounts into the post-sale process.

Desired skills & experience:
  • 5+ years sales engineer experience
  • 5+ years’ experience selling B2B products in enterprises
  • Executive-level communication skills
  • Excellent organizational skills
  • Proven track record with all stages of an enterprise sales process
  • Excellent business and technical acumen
  • Exceptional presenter
  • Superior analytical, communication, and interpersonal skills.
  • Thorough understanding of organizational buying processes
  • Previous experience with online learning software a plus

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • Ember.jsFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • SketchDesign
    • FigmaDesign
    • Maze Design
    • MiroDesign
    • SmartsheetManagement
    • AirTableManagement
    • GithubManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailgunEmail
    • SendGridEmail


We are in the heart of Downtown Boston, over looking P.O. Square Park. Surrounding us are tons of shops, restaurants, coffee shops and fitness studios

An Insider's view of Thought Industries

What’s the vibe like in the office?

High performance, high energy, low pressure, family; those are some things that come to mind. Every department has its own styles. The common theme is hard work for sure, mixed with business oriented but still relaxed and easy going. Everyone is in it for the next person. It genuinely feels like a family.


Project Manager

What does your typical day look like?

My day officially begins at 8:30A.M, throughout the day I am in & out of meetings, personalizing emails & prospecting new accounts. Cold calling may not sound glorious , but Thought Industries makes work enjoyable with moments spent chit-chatting with other members of ‘the pit’, petting office dogs, snacking on food & coffee that is provided for us


BDR Team Lead

How has your career grown since starting at the company?

I joined Thought Industries when we first launched. I learned to wear many hats and understand various aspects by working with/in each department. As we grew I was supported in developing core skills specific to my career passion. Thought Industries continues to support, mentor and develop our employees and that is something to take a lot of pride.


Global Sales Manager

What are Thought Industries Perks + Benefits

Thought Industries Benefits Overview

Thought Industries offers a wide variety of benefits and perks, such as: Full Healthcare Options, Dental coverage, Vision coverage, 401K, Remote work, Parental Leave, Team Outings (current Remote Events!), Short Term Disability, Long Term Disability, Life Insurance (STD, LTS & Life Insurance, all fully paid by the company!), EAP Program (fully paid), Home Office Stipend, Meditation & Wellness Apps, Peer Rewards Program, Company Rest Days (day off!)& Other Employee incentives.

Volunteer in local community
We get together once a quarter and work with our charity in providing to the community. We also make donations as they present themselves. *on pause due to COVID-19- can't wait to resume!
Partners with Nonprofits
We work closely with Boston Cares in giving back to our community
Friends outside of work
Eat lunch together
Intracompany committees
Diversity & Inclusion Committee, Culture Committee
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Thought Industries works with MBTA to provide passes through the Perq Program
Company Outings
Happy Hours
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
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