Partner Manager at edX

| Cambridge
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At edX, a Cambridge, Massachusetts (USA) based non-profit, our mission is to offer a world-class education to everyone, everywhere, allowing them to gain the in-demand skills and knowledge that will lead to fulfilling careers and lifelong success. Today, edX provides more than 18 million people access to education from the best universities and institutions in the world, including Harvard, MIT, Oxford, and UC Berkeley. EdX provides inspirational and transformative knowledge to students of all ages, social status, and income, worldwide. 

Are you a skilled partner advocate who enjoys growing relationships, presenting new opportunities, and consulting partners on success?

Partner Managers are responsible for managing a portfolio of partners and providing ongoing consultative support to increase the revenue, performance, and portfolio of content offered by the university/organization. This role goes beyond traditional account management as you’ll be responsible for driving results by securing content in in-demand areas from the world’s best universities and education organizations, consulting with partners on how to increase the performance of current content, and guiding partners to adopt edX strategies and best practices. 

Partner Managers bring a combination of business acumen and executive presence, advisory skills, account/project management experience, and a proven ability to achieve results.

Responsibilities:

  • Relationship Building & Management: Serve as primary point of contact for edX partners and own relationships across the institution. Set and achieve goals related to the partnership, marketing strategy, and course content portfolio. 
  • Business Development: Pursue new content opportunities at your partner institutions to meet edX business objectives and partner goals. 
  • Advising: Provide ongoing consultative support to partners on marketing, content strategy, and how to meet our mutual goals/objectives for the partnership.
  • Cross-Functional Coordination: Collaborate with edX executives to meet our business objectives with partners and effectively coordinate with internal teams from marketing, product and support to deliver on partnership needs/goals. 

Requirements:

  • 5+ years experience in professional services, account management or business development, serving diverse global organizations
  • Proven success growing relationships and achieving growth targets 
  • Strong interpersonal skills with an ability to collaborate effectively cross-functionally 
  • Ability to manage a portfolio of multiple projects from various partners simultaneously.
  • Excellent business writing and verbal communication.
  • Comfort with ambiguity and proactive, optimistic approach to problem-solving.
  • Demonstrated ability to influence and get work done through others. Strong stakeholder management across a range of partners, levels, functions.
  • Thrives in a fast-paced work environment and demonstrates a startup mentality.
  • Open to domestic and international travel, up to 20%.

PREFERRED:

  • Demonstrated working knowledge of educational technologies, deploying SaaS technologies, or content production preferred.

Sorry, Visa sponsorship is not available. Candidates must be able to work out of the Cambridge, MA office.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases

Location

edX is right near the MIT campus in the Kendall Square neighborhood of Cambridge, MA. There are cafes, bars, restaurants, gyms, and a T stop nearby!

An Insider's view of edX

What’s the vibe like in the office?

Always fun and collaborative. I've never worked at a place where so many co-workers greeted me by name after just my first day.

Jim

Sales Development Manager

What projects are you most excited about?

My work focuses on enabling course teams at partner institutions to create high-quality learning experiences on edX.org. Right now couldn't be a more critical time for this work as we ramp up the amount of Master's degrees we are offering this Fall. I work with faculty, instructional designers, media producers, and project managers.

Ben Piscopo

Learning Designer

How has your career grown since starting at the company?

Working at edX has given me invaluable experience that has allowed me to explore and develop my career. I’ve been able to take on challenges and learning opportunities that have helped me discover the work I’m most passionate about. In my time at edX I’ve grown into a new role and continue to learn more about my work and myself.

Mary Mooshian

Associate Product Marketing Manager

How would you describe the company’s work-life balance?

At edX, getting your work done is very important, but the company also understands that your life and well being outside of work is directly correlated to productivity during work hours. This is clearly communicated across all levels and departments. There is also lots of company wide fun activities that help us get to know our coworkers outside.

Juliana

Software Engineer I

What are edX Perks + Benefits

edX Benefits Overview

edX employees are eligible for all MIT benefits. Enjoy the benefits of an established benefits program, but still live startup life.

Culture
Volunteer in local community
edX volunteers for the Charles River Conservancy for a Cleanup day and is deeply embedded in the local edtech community.
Partners with Nonprofits
edX partners with Year Up and She Geeks Out.
Friends outside of work
Eat lunch together
Intracompany committees
edX has a Sustainability committee, various employee resource groups, and an edX Cares committe involved in giving back to the community.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
We have a pension plan too!
401(K) Matching
5% match
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Company sponsored family events
edX's summer party is for the whole family!
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Employees receive _40__ hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
edX hosts two company outings per year - in the summer and in the winter. There are department-specific outings throughout the year!
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
We offer employees Paid on-site garage parking.
Recreational Clubs
edX has a running group and a pickup basketball team.
Fitness Subsidies
edX has access to the MIT gym at a great rate!
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Promote from within
Continuing Education stipend
We have a $5,000 tuition reimbursement (per calendar year) through MIT's benefits. Additionally, we have a $200 stipend (per calendar year) for edX courses.

Additional Perks + Benefits

As employees of MIT, we have some of the best benefits around! Free lunch every day (of various catered cuisines) brings people into the cafeteria to enjoy lunch as a group, and opens up edXer's culinary horizons.

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