Primary‌ ‌Function: ‌ ‌

• Provides‌ ‌leadership‌ ‌in‌ ‌assessing, ‌‌developing‌ ‌and‌ ‌implementing‌ ‌product, ‌ ‌professional development‌ ‌and‌ ‌new‌ ‌hire‌ ‌training‌ ‌programs. ‌ 
• ‌Identifies‌ ‌and‌ ‌manages‌ ‌the‌ ‌requisite‌ ‌internal‌ ‌and‌ external‌ ‌resources‌ ‌to‌ ‌design, ‌ ‌develop‌ ‌and‌ ‌deliver‌ ‌appropriate‌ ‌training‌ ‌solutions‌ ‌to‌ ‌support‌ ‌all‌ aspects‌ ‌of‌ ‌the‌ ‌ODA‌ ‌Sales‌ ‌Channel, ‌ ‌including‌ ‌but‌ ‌not‌ ‌limited‌ ‌to‌ ‌internal‌ ‌staff, ‌ ‌BPOs, ‌ ‌Contractors‌ and‌ ‌1099‌ ‌agents.
• ‌They‌ ‌will‌ ‌also‌ ‌partner‌ ‌with‌ ‌the‌ ‌Vendor‌ ‌Managers, Team‌ ‌Managers‌ ‌and‌ ‌other‌ ‌ internal‌ ‌business‌ ‌partners‌ ‌to‌ ‌focus‌ ‌on‌ ‌their‌ ‌sales‌ ‌progress‌ ‌and‌ ‌develop‌ ‌strategies‌ ‌to‌ ‌support‌ ‌their‌ ‌needs‌ ‌and‌ ‌sustain‌ ‌sales‌ ‌results. ‌ ‌ ‌ ‌

Key‌ ‌Responsibilities: ‌ ‌ ‌ ‌

• ‌‌Develop‌ ‌and‌ ‌deliver‌ ‌training‌ ‌for‌ ‌new‌ ‌product‌ ‌rollout, ‌ ‌product‌ ‌enhancement, ‌ ‌sales‌‌ techniques, ‌ ‌sales‌ ‌coaching‌ ‌and‌ ‌new‌ ‌hire‌ ‌training. ‌ ‌ ‌ ‌
• Provide‌ ‌one-on-one‌ ‌coaching‌ ‌to‌ ‌agents‌ ‌and‌ ‌team‌ ‌leaders‌ ‌to‌ ‌assess‌ ‌strengths, ‌ ‌recognize‌‌ achievements‌ ‌and‌ ‌challenge‌ ‌non-performance. ‌ ‌
• ‌‌‌‌Work‌ ‌closely‌ ‌with‌ ‌the‌ ‌Vendor‌ ‌Manager, ‌ Operations‌ ‌Team, ‌ ‌IT, ‌ ‌Product, ‌ ‌Traffic‌ ‌and‌ ‌Calls‌‌ to‌ ‌deliver‌ ‌QA‌ ‌trends, ‌ ‌process‌ ‌enhancement, ‌ product‌ ‌updates, marketing‌ ‌updates, ‌and‌ ‌other‌ communications. ‌ ‌
• Participate‌ ‌in‌ ‌pilot‌ ‌programs‌ ‌to‌ ‌test‌ ‌various‌ ‌initiatives‌ ‌and‌ ‌facilitate‌ ‌group‌ ‌discussions‌ ‌and‌‌
  feedback‌ ‌sessions‌ ‌to‌ ‌provide‌ ‌analysis. ‌ ‌
• ‌‌‌‌Consult‌ ‌with‌ ‌all‌ ‌levels‌ ‌of‌ ‌management‌ ‌and‌ ‌business‌ ‌partners‌ ‌to‌ ‌identify‌ ‌training‌‌‌ ‌
• ‌‌‌‌Partners‌ ‌with‌ ‌Director‌ ‌of‌ ‌Sales‌ ‌Operations‌ ‌to‌ ‌ensure‌ ‌all‌ ‌state‌ ‌licensing‌ ‌requirements‌‌
  and/or‌ ‌insurance‌ ‌appointments‌ ‌are‌ ‌active‌ ‌ ‌
• ‌‌Continuously‌ ‌support‌ ‌and‌ ‌drive‌ ‌a‌ ‌revenue‌ ‌focus‌ ‌culture‌ ‌while‌ ‌preserving‌ ‌the‌ ‌customer‌ experience. ‌ ‌
• Assess‌ ‌sales‌ ‌attributes‌ ‌of‌ ‌the‌ ‌teams‌ ‌and‌ ‌provide‌ ‌specific‌ ‌feedback‌ ‌to‌ ‌agents, ‌ ‌managers‌‌ and‌ ‌the‌ ‌VP‌ ‌of‌ ‌Sales‌ ‌to‌ ‌determine‌ ‌next‌ ‌steps. ‌ ‌
• Partner‌ ‌with‌ ‌QA‌ ‌Team‌ ‌to‌ ‌observe‌ ‌and‌ ‌understand‌ ‌behaviors‌ ‌through‌ ‌call‌ ‌observations‌‌ and‌ ‌direct‌ ‌observation‌ ‌to‌ ‌determine‌ ‌skill‌ ‌gaps
• Support‌ ‌and‌ ‌strengthen‌ ‌the‌ ‌connection‌ ‌of‌ ‌the‌ ‌sales‌ ‌behavior‌ ‌to‌ ‌the‌ ‌commission‌ ‌plan. ‌
• Develop‌ ‌Incentive‌ ‌Sprints/Rallies‌ ‌to‌ ‌drive‌ ‌targeted‌ ‌performance‌ ‌
• Drive‌ ‌accountability‌ ‌and‌ ‌performance‌ ‌management. ‌‌

Education: ‌ ‌

• ‌‌ ‌‌Bachelor's‌ ‌degree‌ ‌or‌ ‌Equivalent‌ ‌Experience‌

Experience: ‌ ‌

• ‌‌ ‌‌Minimum‌ ‌5-7‌ ‌years‌ ‌sales‌ ‌management‌ ‌experience; ‌ ‌preferably‌ ‌in‌ ‌the‌ ‌Insurance‌ ‌Industry‌‌
• ‌‌ ‌‌Corporate‌ ‌Training‌ ‌/‌ ‌Coaching‌ ‌experience‌ ‌preferred‌‌

Skills/Qualifications: ‌ ‌

• ‌ Excellent‌ ‌communication‌ ‌skills, ‌ ‌both‌ ‌written‌ ‌and‌ ‌oral; ‌ ‌can‌ ‌deliver‌ ‌clear‌ ‌messages‌ ‌relative‌ ‌to‌ ‌the‌ ‌vision‌ ‌for‌ ‌the‌ ‌company. ‌ ‌

• ‌‌ ‌‌Demonstrated‌ ‌“agent‌ ‌of‌ ‌change”/flexibility,‌ ‌which‌ ‌includes‌ ‌a‌ ‌strong‌ ‌sense‌ ‌of‌‌ self-motivation‌ ‌and‌ ‌the‌ ‌ability‌ ‌to‌ ‌take‌ ‌initiative‌ ‌without‌ ‌being‌ ‌given‌ ‌direction. ‌ ‌
• ‌‌ ‌‌Ability‌ ‌to‌ ‌“make‌ ‌it‌ ‌simple:”‌ ‌and‌ ‌get‌ ‌to‌ ‌the‌ ‌heart‌ ‌of‌ ‌the‌ ‌matter.‌ ‌Work‌ ‌efficiently‌ ‌and‌ ‌effectively, ‌ ‌able‌ ‌to‌ ‌multitask‌ ‌and‌ ‌prioritize‌ ‌tasks‌ ‌continually. ‌ ‌
• ‌‌ ‌‌Solid‌ ‌analytical‌ ‌ability, ‌ ‌strong‌ ‌project‌ ‌management‌ ‌skills, ‌ ‌and‌ ‌creative‌ ‌problem‌ ‌solving‌‌ ability. ‌ ‌Strong‌ ‌interpersonal‌ ‌and‌ ‌organizational‌ ‌skills. ‌‌ ‌ 

We get it. Requirements can sometimes hold people back from applying to a job, but don’t let that be the case here. If you believe you have the skills it takes to elevate this role, team, and company, we encourage you to apply for this role.

About Us:

EverQuote (Nasdaq: EVER) operates the largest online marketplace for insurance shopping in the United States. We make insurance shopping easy, efficient and personal, saving consumers and providers time and money. Our goal is to reshape the way consumers shop and improve the way insurance providers attract and connect with customers as insurance shopping continues to shift online.