National Account Manager

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Who we are:

Join Embark on our mission to improve the life and longevity of dogs everywhere. Our canine DNA test — the highest-rated, most accurate on the market — enables us to make scientific advances in personalized pet care. Recently named one of the fastest-growing private companies in America by Inc. Magazine, Embark recently closed a $75M Series B from Softbank that shattered records in the Pet space. Embark is the only canine genetics company using research-grade technology, which allows us to make new scientific discoveries.

Designed by world leaders in dog genetics in partnership with Cornell University, the Embark Dog DNA Test provides information on genetic health risks and breed make-up, allowing dog owners, breeders, and veterinarians to make personalized care plans based on a dog's unique genetic profile. Embark is also home to the world’s only canine DNA relative finder. No wonder The New York Times recently called Embark’s Breed and Health Kit the best dog DNA test available!

Interested in joining our pack? We are looking for highly motivated and mission-driven employees who will join us as Embark leads the cutting edge of creativity and innovation in the fast-growing consumer genetics space.

About the role:

Embark is rapidly expanding into the national retail space, having recently secured category-exclusive placement in Target, Petco and PetSmart as well as online placement on Chewy and Amazon. This role will be instrumental in making Embark the new standard of canine care by maximizing our current retail partnerships and onboarding new partners as we continue to grow both in the US and abroad. 

The National Account Manager, Retail requires strong operational and interpersonal skills to build strong relationships with partners as well as experience in sales, marketing, and account management to uncover opportunities and grow sales in-store and online. 

What you’ll do:

  • Manage Embark’s relationships with B&M retailers, acting as Embark’s advocate and representative as well as Retail’s advocate within Embark.
  • Build a strategic growth roadmap alongside the Director of Retail Partnerships and own execution of key initiatives.
  • Forecast and analyze key revenue drivers and partner profitability across a portfolio of products.
  • Sell in new products as Embark’s business lines expand, managing toward profitability and mutual benefit with retailers.
  • Test into retail marketing opportunities with dedicated budget and advocate for Embark’s inclusion in key merchandising opportunities both online and in stores.
  • Develop merchandising plans, including plan-o-grams, display space, and online product listings.
  • Work toward flawless execution of retail rollouts, in-store display sets, and digital merchandising. 
  • Drive development and execution of channel promotions and coordinate key drive times for Embark products to maximize revenue.
  • Utilize business analytics to measure success of programs and make modifications and recommendations for future programs; conduct performance analysis (including shopper insights, marketing profitability, and sellthrough) and communicate findings to key stakeholders.

What experience we’re looking for:

  • 5-8 years of experience in retail sales and account management with national retailers.
  • Experience with big box retail and pet specialty retail is highly valued
  • Deep understanding of how retail environments work and how to navigate the internal systems of retailers to get to action-driving individuals. 
  • Independent self-starter with the ability to thrive in a changing, fast-paced environment. Able to identify opportunity and lead. 
  • Proven track record of setting objectives and meeting or exceeding goals.
  • Strong interpersonal relationship and communication skills. Ability to identify key influencers and decision makers and speak to their interests. 
  • Excellent organizational and time management skills along with the ability to parallel multiple projects in concert.
  • Strong analytical skills with the ability to maintain profitability spreadsheets and show profitable growth with the assistance of the Analytics team. 
  • Sales experience a plus with the ability to negotiate, problem solve, and work creatively towards mutually beneficial solutions.
  • Ability to interact at the executive level and present option-oriented scenarios along with a clearly-articulated recommendation.

What We Can Offer:

At Embark, we might be dog lovers, but we’re passionate about people too. We’re committed to building an inclusive culture where all employees can belong and flourish. Here are some of our benefits and perks:


  • A flexible vacation policy so you can take off the time you need when you need it 
  • Paid maternal and paternal leave (plus paw-ternity leave for new pets)
  • Every other Friday off each summer
  • Dog-friendly office near South Station, Boston (when we get back to the office), with some flexibility (eg work from home at least 2 days a week, flexibility around child care needs, etc)
  • Perks tailored for dog lovers including subsidized pet insurance and dog-walking services
  • Startup perks with big-company benefits (401k match, a generous bonus structure, commuter benefits, top-of-the-line healthcare, HSA/FSA)
  • Competitive salaries and equity participation — every employee gets stock options
  • Fully-stocked office snack bar and regular office events
  • New iMacs and MacBook Pros, or laptops running Windows or Linux
  • Continuing education, including attending conferences and company-provided resources to help with individual growth and development

Embark is an equal opportunity workplace and values diversity at our company. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, citizenship status, sexual orientation, age, disability status, marital status, gender identity or expression, veteran status, or any other characteristics protected by federal, state or local laws. See also EEO is the Law.


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Location

Embark's office is located in an industrial chic building in Boston's Seaport District. Just a 15-minute walk from South Station and surrounded by delicious restaurants, coffeeshops, and lunch spots, Embark's office is a dog-friendly haven with a roof deck offering stunning views of the city.

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