This role can be fully remote, or you can work out of our Boston office

About Panorama:
Panorama Education is a fast-growing national technology company focused on radically improving education. Over 1,500 school systems serving 12 million students across 50 states have adopted the Panorama platform to help educators collect data about non-academic factors that are key to each child’s success in school and in life, such as social-emotional learning and well-being, safety, teacher-student relationships, and family engagement.

About the Role

We are looking for a Manager to lead and coach a team of Outreach Directors, selling to our largest district and state partners. This is a management role; you will manage and coach team members to help drive revenue growth for the company. We’re looking for someone who not only excels at coaching both veteran and new Outreach Directors, but is also a strategic thinker who can assume responsibility for the renewal and expansion strategy for the team that supports our large school districts and state partners with all of Panorama’s products and services. This role will report directly to the Vice President of Sales.

Responsibilities:

Team leadership and coaching

• Support our Outreach Directors in executing the sales process by deeply understanding clients’ needs, building deep relationships with champions and decision makers within districts, developing territory strategies, meeting key performance indicators tied to new and expansion revenue, and educating potential and current clients about all of Panorama’s current and future products
• Coach and support each Outreach Director on your team, including holding regular one-on-ones; giving specific, targeted, and timely feedback; identifying opportunities for growth and development; supporting hiring, onboarding, and ongoing training for team members; and tracking performance metrics at the team and individual levels
• Support Outreach Directors with virtual and on-site client meetings, training, and executive-level presentations 
• Manage renewal, expansion, and client health metrics for your team overall and for Outreach Directors individually
• Demonstrated effectiveness advancing diversity, equity and inclusion; for example, through leading a diverse team to achieve desired outcomes, participation in equity-centered initiatives, and/or the use of intentionally inclusive strategies to promote career growth and development

Consistent revenue goal attainment 

• Support Panorama’s revenue goal attainment by accurately forecasting, guiding the work of your team, and evolving processes for new and expansion sales  
• Develop and direct strategy to increase Panorama’s footprint within assigned territories, coaching and setting strategy for discovering and maturing opportunities to grow Panorama’s business
• Develop quarterly and annual paths to goal across your team and the territories of individual Outreach Directors 
• Develop and maintain strong C-level relationships (Superintendents, Cabinet members) with clients as appropriate

Cross-functional leadership

• Build and improve processes with teams across Outreach, Marketing, Research, and Client Success functions to add value and strengthen the health of clients
• Work closely with our Account Management and Marketing teams to achieve renewal and expansion goals, along with creating proposals for compelling opportunities including RFPs and helping to develop collateral for marketing to our client base
• Collaborate with Product Managers to ensure strong voice of the customer is heard

Our Ideal Candidate Has:

• Experience coaching and leading a team towards established operational goals such as revenue retention, revenue growth, and/or expansion targets
• Demonstrated ability to communicate, listen, negotiate, present. and influence credibly and effectively at all levels of education organizations, including State administrators and superintendents (via phone, email, and in-person)
• Strategic thinker with experience developing processes to support high-performing teams
• Demonstrated flexibility with shifting priorities and ability to balance the existence of clear systems and processes with the need to modify processes in the service of continuous improvement and the changing demands of a rapidly growing business
• Commitment to creating a diverse, equitable, and inclusive team culture in service of employee and customer satisfaction and retention
• Ability to travel 40% when business travel resumes 
• Preferred: 4+ years experience in SaaS sales
• Preferred: 2+ years experience managing a team
• Preferred: Experience as an individual contributor and/or manager in edtech sales
• Preferred: Experience using Salesforce, Hubspot and other sales tools to develop revenue strategy

Panorama Education is dedicated to building a diverse and inclusive company because we serve students, educators and families from tremendously diverse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that diversity. In addition, we have found (and we believe the research) that diverse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other.