Definitive Healthcare
Deifinitive helps our clients enhance their go-to-market strategy & execution through data.
Framingham, MA
Remote

Major Account Executive

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Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.

Recently honored by the Boston Business Journal as one of the 10 fastest-growing private companies in Massachusetts and named THE BEST large company to work for on Business Journal’s Best Places to Work list published in June 2019, Definitive Healthcare is on an incredibly exciting trajectory. The company has more than doubled in size in the past 2 years and has over 400 employees. Our motivated and high-energy workforce is collaborative, kind, and engaged, which has led to exceptional retention rates. Our expansion has created the need for a talented and experienced MAJOR ACCOUNT EXECUTIVE to join our Sales Team. If you would like to sell a product that is in high demand, and evolving rapidly, keep reading!

Your challenge: 

As a Major Account Executive (MAE) for Definitive, you will manage, renew, and grow our medium and large tier clients. You will engage with senior decision makers and key users to build long-term relationships and identify and close growth opportunities. This is a great opportunity for an individual looking to take their sales career to the next level!

Here are the things you will tackle:

  • Build relationships with key buyers to support the continued use and ROI of DHC services
  • Engage with senior decision makers to drive growth opportunities within your assigned client accounts
  • Work closely with the Customer Success organization to optimize usage and value of DHC services
  • Manage the renewal decision making and procurement process
  • Execute a consultative sales process in order to align client issues and needs with DHC’s solutions
  • Meet and exceed renewal and upsell quotas
  • Accurately forecast opportunities and update CRM

What you’ll need:

  • BA or BS degree
  • 5+ years of individual, quota-carrying selling experience
  • 2-5 years managing and growing client accounts
  • Proven track record as a top performer
  • Experience negotiating and closing annual and multi-year service contracts
  • A powerful work ethic with tons of energy, humor, compassion, and enthusiasm
  • Superior communication skills
  • Exceptional closing skills

Why we love Definitive, and why you will too!

  • Industry leading products
  • Work hard, and have fun doing it
  • Incredibly fast growth means limitless opportunity
  • Flexible and dynamic culture
  • Work alongside some of the most talented and dedicated teammates
  • Definitive Cares, our community service group, gives all of us a chance to give back
  • Competitive benefits package including great healthcare benefits and a 401(k) match

What our Employees are saying about us on Glassdoor: 

 “Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.”

-Business Development Manager


“Great team. Amazing growth. Employees are treated very well.”

-Research Analyst


“I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.”

-Profile Analyst

If you don’t fit all of these qualifications, but believe you’re still a great fit, feel free to apply and tell us why in your cover letter

Definitive Hiring Philosophy

Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you’re interested in working in a fast growing, exciting working environment – we encourage you to apply!

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Where we are

Our company is conveniently located right off the Mass Pike. We have plenty of free onsite parking and easy access to restaurants and shopping.
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What are Definitive Healthcare Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
DHC's team fitness initiatives include In-office yoga.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Our game room includes Shuffle Board.
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks

Jobs at Definitive Healthcare
41

All Jobs
All Jobs
Finance
Data + Analytics
Dev + Engineer
Marketing
Operations
Product
Project Mgmt
Sales
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Assistant Controller

Definitive Healthcare
Greater Boston Area
2 hours ago
+43
Reporting to the Controller, the Assistant Controller will serve as the technical accounting subject-matter expert, overseeing the preparation and analysis of financial statements and the development of policies, procedures and internal controls. You will be an integral part of building a technical infrastructure and control environment to support Definitive Healthcare’s growth and IPO readiness.

Senior Data Scientist

Definitive Healthcare
Greater Boston Area
3 hours ago
+43
The SDS will manage and lead multiple strategic product enhancements that provide insights focused on critical issues for our clients. The SDS will define project plans, guide and conduct research and analysis efforts, develop Commercial Strategy analytic framework, and coach and mentor junior data scientists.

Major Account Executive

Definitive Healthcare
Remote
5 hours ago
+43
As a Major Account Executive (MAE) for Definitive, you will manage, renew, and grow our medium and large tier clients. You will engage with senior decision makers and key users to build long-term relationships and identify and close growth opportunities. This is a great opportunity for an individual looking to take their sales career to the next level!

VP of Digital CSM

Definitive Healthcare
Greater Boston Area
7 hours ago
+43
Recently honored by the Boston Business Journal as one of the 10 fastest-growing private companies in Massachusetts and named THE BEST large company to work for on Business Journal’s Best Places to Work list published in June 2019, Definitive Healthcare is on an incredibly exciting trajectory. The company has more than doubled in size in the past 2 years and will have 500 employees by the end of the year. Our motivated and high-energy workforce is collaborative, kind, and engaged, which has led to exceptional employee longevity. Our expansion has created the need for a talented and experienced Vice President of Digital CSM to join our Customer Experience Team. If you would like to work with a product that is in high demand, and evolving rapidly, keep reading!

Customer Integration Engineer

Definitive Healthcare
Greater Boston Area
9 hours ago
+43
As a Customer Integration Specialist with Definitive Healthcare your mission will be to work cross functionally with Customer Success, Product Development, Product Strategy, Professional Services, Account Management and Sales to deliver the customer their desired experience with Definitive data. In this role you will work with new and existing clients to figure out the best way to integrate our data in their internals systems, including CRMs like Salesforce or data warehouses that operate off SQL. You must be comfortable performing a wide-range of support activities—from answering client email requests to managing feature requests and bug fixes to creating knowledge base documentation on the best ways for clients to leverage our data services.

Senior Data Analyst

Definitive Healthcare
Greater Boston Area
13 hours ago
+43
Recently honored by the Boston Business Journal as one of the 10 fastest-growing private companies in Massachusetts and named THE BEST large company to work for on Business Journal’s Best Places to Work list published in June 2019, Definitive Healthcare is on an incredibly exciting trajectory. The company has more than doubled in size in the past 2 years and will have 500 employees in the Framingham office by the end of the year. Our motivated and high-energy workforce is collaborative, kind, and engaged, which has led to exceptional retention rates. Our expansion has created the need for a talented, team oriented, and data driven Senior Data Analyst to join our Professional Services Team. If you would like to work on a product that is in high demand and evolving rapidly, keep reading!

Director of Business Development - Life Sciences

Definitive Healthcare
Greater Boston Area
1 day ago
+43
As the Director of the life sciences business development team, you will lead, coach, mentor, and motivate your team to help them generate new revenue opportunities and leads for our organization. Your team will be responsible for discovering, developing, and delivering qualified prospects to the Account Executive team. Individual reps focus on driving sales through cold-calling, email, and social media. You will work closely with marketing and sales enablement to develop and refine messaging, identify high potential targets and create campaigns and cadences to achieve your teams monthly, quarterly and annual opportunity and revenue goals. This position reports to our AVP of Inside Sales and has been newly created due to exciting company growth over the past year.

Data Analyst II

Definitive Healthcare
Greater Boston Area
1 day ago
+43
Data Analyst II Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers. Recently honored by the Boston Business Journal as one of the 10 fastest-growing private companies in Massachusetts and named THE BEST large company to work for on Business Journal’s Best Places to Work list published in June 2019,

Director of Client Services

Definitive Healthcare
Greater Boston Area
1 day ago
+43
Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers. Recently honored by the Boston Business Journal as one of the 10 fastest-growing private companies in Massachusetts and named THE BEST large company to work for on Business Journal’s Best Places to Work list published in June 2019, Definitive Healthcare

Sales Director, Medical Device

Definitive Healthcare
Remote
2 days ago
+43
As our new Sales Director for the Medical Device vertical, you will lead a team Account Executives, responsible for managing and growing our client base. Your Account Executives focus on engaging the right senior level contacts at medical device accounts in order to identify and close sales growth opportunities. They are also responsible for renewing contracts with our existing client base. You will coach, mentor, and motivate your team to help them generate new revenue opportunities. This position reports to our Senior Vice President of Account Management & Customer Experience. It is a newly created position due to the growth of our company and in this over the past year.

Sales Executive, Provider Market

Definitive Healthcare
Greater Boston Area
2 days ago
+43
In this role you will be helping to expand our reach across the market by selling specifically into healthcare providers. This includes hospitals, health systems and healthcare corporations. You’ll run the entire new business sales cycle; your outbound effort will be complemented by inbound leads and inside sales support as you research prospective customers, develop outreach strategies, identify prospects, demo decision makers, and close business. This is an excellent opportunity for a motivated and driven sales professional looking to take their sales career to the next level!

Research Caller

Definitive Healthcare
Greater Boston Area
2 days ago
+43
Recently honored by the Boston Business Journal as one of the 10 fastest-growing private companies in Massachusetts and named THE BEST large company to work for on Business Journal’s Best Places to Work list published in June 2019, Definitive Healthcare is on an incredibly exciting trajectory. The company has more than doubled in size in the past 2 years and has over 400 employees. Our motivated and high-energy workforce is collaborative, kind, and engaged, which has led to exceptional retention rates. Our expansion has created the need for high energy Research Callers to join our team. If you would like to get your career started by working on a product that is in high demand, and evolving rapidly, keep reading!

Technical Project Manager

Definitive Healthcare
Greater Boston Area
2 days ago
+43
Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers.Recently honored by the Boston Business Journal as one of the 10 fastest-growing private companies in Massachusetts and named THE BEST large company to work for on Business Journal’s Best Places to Work list published in June 2019, Definitive Healthcare is

Senior Healthcare Claims Data Analyst

Definitive Healthcare
Greater Boston Area
2 days ago
+43
Our new Healthcare Consultant will work with internal and external stakeholders in analyzing large, distinct data sets for the US healthcare market. They will serve as key member of the project teams by providing analytical insight and creativity to client engagements. As a member of the Professional Services team, you will help manage projects, drive analysis and deliver the insights our clients are seeking through robust and valuable deliverable's. Sound like fun?! Specific duties will include the following:

Customer Success Manager

Definitive Healthcare
Greater Boston Area
2 days ago
+43
Deliver web based product training for subscribers. Interface with sales and product teams to support client requests and development needs. Act as the main point of contact between Definitive Healthcare and your assigned set of clients. Uncover additional needs and opportunities where Definitive Healthcare may add value.

Sr. Customer Success Manager, Life Sciences

Definitive Healthcare
Greater Boston Area
4 days ago
+43
As a new Customer Success Manager, you will be assigned a set of large clients within the Life Science vertical and act as a liaison between those clients and Definitive Healthcare.

Data Analyst III

Definitive Healthcare
Greater Boston Area
4 days ago
+43
As a Data Analyst III, you will synthesize data in SQL and collaborate with colleagues and clients to deliver polished reports in a timely manner. The ideal candidate will have a blend of technical, customer service, and analytical skills with a strong desire to expand their healthcare industry knowledge.

Data Specialist

Definitive Healthcare
Greater Boston Area
6 days ago
+43
The Data Specialist is an entry point for individuals interested in learning about healthcare data or a research-oriented career. As a member of our Data Specialist Team, you will be responsible for making sure that our data is as accurate, up to date, and comprehensive as possible. You will develop a deep understanding of the types of data we collect, as well as the data collection process.

Business Analyst, Customer Experience

Definitive Healthcare
Greater Boston Area
6 days ago
+43
The Business Analyst is a key member of the Digital Operations team. This individual will interact across all functions within the company and be chartered to provide analysis and insight on the current status, important trends, and future direction of the digital customer experience. This individual will also be instrumental in supporting our rapid growth and will assist in helping achieve the company’s goals. The ideal candidate will have strong business acumen, natural curiosity, and an analytical mind. This is a hands-on role that will focus primarily on the key performance indicators (KPI’s) that drive our digital strategy. Additional responsibilities will include supporting a wide variety projects and or strategic initiatives.

System Administrator, ChurnZero

Definitive Healthcare
Greater Boston Area
6 days ago
+43
As our ChurnZero System Administrator, you are responsible for the overall ownership and management of ChurnZero, a Customer Success platform. You will become the expert on all technical aspects of the tool and lead all updates, changes, and process optimization as it relates to ChurnZero and our digital operations. The ideal candidate will have strong business acumen, natural curiosity, and an analytical mind. This is a hands-on role that will focus primarily on the key performance indicators (KPI’s) that drive our digital strategy within our Customer Experience organization. Additional responsibilities will include supporting a wide variety projects and or strategic initiatives.

System Administrator, Zendesk

Definitive Healthcare
Greater Boston Area
6 days ago
As our Zendesk System Administrator, you are responsible for the optimization of knowledge flow to our customers to ultimately impact overall customer usage of the Definitive Healthcare product. By owning and managing the Knowledge Base, Help Center, and Support Ticketing, your focus is to enhance our digital customer experience by creating scalable processes and content. The ideal candidate will have strong business acumen, natural curiosity, and an analytical mind. This is a hands-on role that will focus primarily on the key performance indicators (KPI’s) that drive our digital strategy within our Customer Experience organization and overall strategy. Additional responsibilities will include supporting a wide variety projects and or strategic initiatives.

Senior FP&A Analyst

Definitive Healthcare
Greater Boston Area
6 days ago
As our new Senior FP&A Analyst you will be working closely with the Chief Financial Officer and leadership team to provide stakeholders with timely and effective forecast data, analysis and recommendations to help make business decisions to drive the company toward its strategic goals.

Senior Product Marketing Manager

Definitive Healthcare
Greater Boston Area
1 week ago
Reporting to the Vice President of Product Marketing, you will develop effective market-facing content; plan and execute optimal go-to-market strategies; and provide data-based market insights and analysis. You will apply your data gathering and analytical skills; critical thinking bent; and subject matter expertise to your cross-functional collaboration leadership to create revenue-impacting tools, content and guidance.  

Director, Sales Operations

Definitive Healthcare
Greater Boston Area
1 week ago
This role will provide an exciting opportunity for someone to bring Sales Operations best practices to a rapidly growing sales organization. We are looking for a skilled Sales Operations leader to head up a team that will work closely with Sales Leaders, Sales Managers, Sales Executives, and Account Managers to ensure all members achieve top performance. The Director, Sales Operations will be responsible for reporting and analyzing our Go-To-Market (GTM) processes to optimize business performance. This position is responsible for the sales operations strategic plan by defining metrics for success, identifying areas for improvement, and overseeing the CRM and other technologies roadmap. Reporting directly to the Vice President, Sales Enablement & Operations, this position will be based in Framingham, MA.

Sales Training Manager

Definitive Healthcare
Greater Boston Area
1 week ago
This role will provide an exciting opportunity for someone to combine a passion for learning & development with established sales skills. We are looking for a skilled B2B Sales Training Manager to work very closely with Inside Sales, Sales Executives, and Account Managers to ensure all members achieve top performance. S/he will have a strong background in delivering training, coaching and mentoring in a sales environment, with a track record of helping teams hit targets. S/he will be responsible for the delivery of sales training content, covering sales methodologies and selling skills (e.g. Account Planning, Pipeline Management, Pre-Call Planning, Value Messaging, Objection Handling, Communication Skills, Negotiation Skills, etc.) as well as new product and tools training. Reporting directly to the Head of Sales Training, this position will be based in Framingham, MA.

Senior React Engineer

Definitive Healthcare
Greater Boston Area
1 week ago
We are looking for great Javascript engineers who have a specialty in React.js. Your primary focus will be developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust, and easy to maintain and implement. You will coordinate with the rest of the team working on different layers of the platform.

Senior Big Data Engineer

Definitive Healthcare
Greater Boston Area
1 week ago
Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers. Recently honored by the Boston Business Journal as one of the 10 fastest-growing private companies in Massachusetts and named THE BEST large company to work for on Business Journal’s Best Places to Work list published in June 2019, Definitive Healthcare

Key Account Executive

Definitive Healthcare
Remote
1 week ago
As a Key Account Executive (KAE) for Definitive, you will manage, renew, and grow our small and mid-tier vendor clients. You will engage with senior decision makers and key users to build long-term relationships with our SMB clients and identify and close growth opportunities. This is a great opportunity for an individual looking to take their sales career to the next level!

Senior Software Engineer

Definitive Healthcare
Greater Boston Area
1 week ago
Recently honored by the Boston Business Journal as one of the 10 fastest-growing private companies in Massachusetts and named THE BEST large company to work for on Business Journal’s Best Places to Work list published in June 2019, Definitive Healthcare is on an incredibly exciting trajectory. The company has more than doubled in size in the past 2 years and will have 400 employees in the Framingham office by the end of the year. Our motivated and high-energy workforce is collaborative, kind, and engaged, which has led to exceptional retention rates. Our expansion has created the need for a talented and experienced Senior Software Engineer to lead our Software Engineering vertical. If you would like to develop a product that is in high demand, and evolving rapidly, keep reading!

Sales Executive

Definitive Healthcare
Greater Boston Area
1 week ago
Our expansion has created the need for a talented Sales Executive to join our New Business sales team to help take us from the small startup we were to the industry leading company we are becoming. If you love the idea of selling a product that is in high demand, and evolving rapidly, keep reading!

Senior Sales Executive

Definitive Healthcare
Greater Boston Area
1 week ago
Our expansion has created the need for a Senior Sales Executive to join our New Business sales team to help take us from the small startup we were to the industry leading company we are becoming. If you love the idea of selling a product that is in high demand, and evolving rapidly, keep reading!

Healthcare Sales Engineer

Definitive Healthcare
Greater Boston Area
1 week ago
Definitive Healthcare is looking for a technical Sales Engineer who will help Sales land new clients and grow existing business. The ideal candidate will have a blend of technical skills, sales acumen, and a strong base of healthcare industry knowledge. The core responsibilities of the position are to drive revenue through compelling demonstrations, prove the accuracy and value of Definitive’s data assets and products, and to partner with sales reps as subject matter experts. If you are, or want to be, a healthcare data geek and enjoy directly interfacing with clients this is the role for you! 

Senior Product Manager

Definitive Healthcare
Greater Boston Area
1 week ago
Recently honored by the Boston Business Journal as one of the 10 fastest-growing private companies in Massachusetts and named THE BEST large company to work for on Business Journal’s Best Places to Work list published in June 2019, Definitive Healthcare is on an incredibly exciting trajectory. The company has more than doubled in size in the past 2 years and will have 400 employees in the Framingham office by the end of the year. Our motivated and high-energy workforce is collaborative, kind, and engaged, which has led to exceptional retention rates. Our expansion has created the need for a talented Senior Product Manager to join our Product team. If you are an experienced product manager looking to take your career to the next level because of an amazing product suite, keep reading!

Product Manager

Definitive Healthcare
Greater Boston Area
1 week ago
The Product Manager will play a critical role on our Product team to drive continued company growth. The ideal candidate for this role has experience working as a product manager and will partner with key areas across the business to drive new development ideas from inception to delivery.

Product Designer

Definitive Healthcare
Greater Boston Area
1 week ago
Definitive Healthcare is a rapidly growing data and analytics provider of the most up-to-date, comprehensive, and integrated information on hospitals, physicians, and other healthcare providers. Recently honored by the Boston Business Journal as one of the 10 fastest-growing private companies in Massachusetts and named THE BEST large company to work for on Business Journal’s Best Places to Work list published in June 2019, Definitive Healthcare

Enterprise Account Executive

Definitive Healthcare
Remote
1 week ago
As an Enterprise Account Executive (EAE) for Definitive, you will manage, renew, and grow our medium and large tier clients. You will engage with senior decision makers and key users to build long-term relationships and identify and close growth opportunities. This is a great opportunity for an individual looking to take their sales career to the next level!

Senior Scrum Master

Definitive Healthcare
Greater Boston Area
1 week ago
As the Senior Scrum Master/Release Train Engineer you will join our growing Engineering team. In this role, you will serve and collaboratively guide self-managing Scrum teams to become more effective and proficient through open discussion, inspection, and adaptation. Strong candidates will have the right mix of interpersonal, facilitation, coaching/mentoring, verbal communication skills, and a breadth and depth of knowledge of Scrum and Agile techniques.

Customer Experience Operations/Systems Administrator

Definitive Healthcare
Greater Boston Area
1 week ago
As our System Administrator, you are responsible for the overall ownership and management of ChurnZero and/or Zendesk, Customer Success platforms. You will become the expert on all technical aspects of the tool and lead all updates, changes, and process optimization as it relates to ChurnZero and/or Zendesk and our digital operations. The ideal candidate will have strong business acumen, natural curiosity, and an analytical mind. This is a hands-on role that will focus primarily on the key performance indicators (KPI’s) that drive our digital strategy within our Customer Experience organization. Additional responsibilities will include supporting a wide variety projects and or strategic initiatives.

Quality Automation Engineer

Definitive Healthcare
Greater Boston Area
1 week ago
Recently honored by the Boston Business Journal as one of the 10 fastest-growing private companies in Massachusetts and named THE BEST large company to work for on Business Journal’s Best Places to Work list published in June 2019, Definitive Healthcare is on an incredibly exciting trajectory. The company has more than doubled in size in the past 2 years and has over 400 employees. Our motivated and high-energy workforce is collaborative, kind, and engaged, which has led to exceptional retention rates. Our expansion has created the need for a talented Quality Automation Expert to join our engineering team. If you would like to work on a product that is in high demand, and evolving rapidly, keep reading!

Manager of Customer Success

Definitive Healthcare
Greater Boston Area
1 week ago
As a Manager of Customer Success with Definitive Healthcare your mission will be to lead a small team of Customer Success Managers to deliver the ideal experience through our customer’s lifecycle. Your team is responsible for the customer relationship, and growth across our existing customer base. You must have outstanding communication skills and the ability to pick up new things quickly.

Customer Marketing Manager

Definitive Healthcare
Greater Boston Area
1 week ago
Engage clients. Develop non-transactional experiences that cement clients’ relationships with Definitive. Orchestrate and enable thought leadership, client newsletters, social engagement, and peer-to-peer sharing. Define and drive marketing-led customer upsell and cross-sell programs. Build compelling, audience-focused campaign products and value propositions. Weave the voice of the customer into client experiences by leveraging client stories, use cases, testimonials, excerpts from case studies, and more.