Lead Sales Operations Analyst

| Greater Boston Area
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Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at www.rapid7.com.

The Opportunity:


Rapid7 is looking to add a Lead Sales Operations Analyst to our growing organization. We are looking for an experienced individual with project management skills and an entrepreneurial attitude to lead sales operations efforts within Rapid7’s global Sales Organization. The position will report to the Director of North America Sales Operations and be involved with providing process improvements and analytical support to the Sales Organization by leveraging SFDC, Tableau and other technologies. The ideal candidate will be driven, courageous, innovative and passionate in helping us to look for new ways to drive growth while keeping the customer at the center.

As the Lead Sales Operations Analyst, you’ll play a pivotal role in managing and supporting territory management, account intelligence, sales programs and providing analytics on the KPI’s that support our sales organization. Each of these responsibilities is critical to Rapid7's success and involves working closely with key stakeholders within Rapid7 while leading projects. The ideal candidate will effectively collaborate with stakeholders in Sales, IT, Business Intelligence, Marketing, Finance and People Strategy to help the Sales Organization achieve its annual goals. This role requires a mixture of business acumen and technical expertise, executive presence, and the ability to build strong partnerships with business partners. Success in the role will require a self-starter with strong initiative and a passion for collaborating with others to solve problems.

In this role you will:

  • Collaborate cross-functionally, adding value to the sales organization to increase impact

  • Drive improvement of business processes, leveraging the SFDC & Tableau platforms to drive growth and scale

  • Build and create automated, scalable processes to provide the sales organization with proactive analytics on sales performance to drive data-driven decisions

  • Partner with IT teams to understand new capabilities available in Salesforce & Tableau and train sales representatives to use these capabilities

  • Assist with key sales planning activities during planning and budgeting cycle including but not limited to managing Rapid7’s sales territory planning process

  • Ad-hoc analysis as required to aid management decision making

In return you will bring:

  • 4+ years of direct experience in Sales Operations as a Sales, Senior or Lead Sales Operations Analyst, preferably at a high-tech or software company

  • 2+ years of Salesforce.com experience; Salesforce certification, Lightning experience and Salesforce Territory Management experience a plus

  • Experience with Tableau or NetSuite a plus

  • Excellent analytical and problem solving skills, combined with strong business judgment and ability to present analysis in a clear and compelling manner

  • In-depth understanding of sales processes and systems, i.e. sales cycles, account, territory, opportunity, pipeline management

  • Experience working in a high-growth, performance and deadline driven environment

  • Results oriented, attention to detail, ability to prioritize multiple objectives and projects

  • Ability to manage own workload, work efficiently, and meet deadlines

  • Successful track record of working at all levels of management and sales teams

  • Excellent interpersonal, verbal, and written and communication skills required

  • Good work ethic, desire to learn and be challenged, self-driven and motivated

  • BA/BS degree in business or related field

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
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    • SalesforceCRM

Location

Rapid7 is conveniently located between the North End and West End of Boston, with plenty of restaurants, bars and public transport close by.

An Insider's view of Rapid7

What does your typical day look like?

For the majority of the day it’s a mix of weekly check-ins with various teams, project updates, and the occasional brainstorm.

When I’m not in meetings I’ve got headphones in while planning, writing, or designing — at my desk or perched somewhere around the office.

Grace

Senior Brand Storyteller

What are some things you learned at the company?

When we talk about being a moose and impact together, what we are saying is that we support each other on our journey forward. We actively look for ways to collaborate, strengthen our ideas and learn from each other, no matter what department you may be in at Rapid7.

David

Global Director of Sales Engineering

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Once a year, Rapid7 offices across the globe close for the day so employees can volunteer.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring Practices that Promote Diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive unlimited hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Rapid7 has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Some Meals Provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Variable.
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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