Key Account Manager
We have had great success in recent years distributing our annuity and life-LTC combination products through our financial institution relationships. To further this success we must evolve our strategy to reach more customers where they are, on their terms, with the products they need. For that reason, we are pleased to announce that MassMutual will be forming a dedicated third-party distribution channel, MassMutual Strategic Distributors (MMSD). MMSD will continue to build on the annuity and life-LTC combination strategy and expand the product solution offering to include life and disability insurance.
MMSD?s strategy is to aggressively grow top line sales by expanding existing and establishing new partnerships with financial institutions (wire houses, banks, broker-dealers) and making significant investments in technology, sales, operations, marketing and product development. Our strategy will be driven by dedicated teams across the enterprise where we will prioritize a dynamic, agile, and entrepreneurial culture.
As a Key Account Manager, you?ll have an opportunity manage and develop relationships with national and regional banks, wire houses and independent broker-dealers and BGA and IMO organizations to mutually grow life insurance and disability income insurance revenues and MassMutual?s marketshare. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.
What success looks like:
Builds strong relationships with external and internal partners that result in deep relationships and sales growth
Understands distribution partner?s goals and strategic initiatives, develops and implements activities that use MassMutual?s strengths to achieve those goals while growing MassMutual?s sales. Maintains working knowledge of MassMutual operational and technological capabilities and MassMutual?s value-added offerings and identifies opportunities to leverage them across strategic account relationships.
Articulates a strong understanding of MassMutual?s products and their positioning externally and the needs and perspectives of distribution partner firms internally.
Leads informal and formal teams in executing activities that drive brand awareness and sales growth in assigned firms. Often successfully influences without authority.
Partners with internal and external sales teams to identify opportunities and execute plans that drive sales.?
Meets commitments to partner firms and internal partners.
Collaborates with teammates and business partners within MassMutual to support distribution partners and their needs while having the business acumen, diplomacy and courage to find solutions that also are in the best interest of MassMutual.
What your days and weeks will include:
Develop and coordinate strategic relationships with key stakeholders at distribution partner firms. Serve as liaison for operations, underwriting, service, marketing and relationship management contacts at partner firms.
Maintains extensive working knowledge of each firm including total product sales, target markets, competitive information, systems, platforms, key initiatives, trends etc. and communicates information in periodic reports to management.
Uses knowledge of each partner firm to identify sales opportunities and to also anticipate and mitigate risks.
Communicates timely information with external partners distribution partners, internal teams that interact with assigned accounts and with senior management, when appropriate.
Works with MassMutual Sales team to align resources with opportunities
Conducts or coordinates product and concept training to centers of influence at partner firms (e.g. sales desks, insurance specialists, underwriting/case managers, wholesalers, financial advisors etc.)
Identifies and prioritizes opportunities in assigned accounts for the distribution of additional MassMutual products lines.
Secures approval for new products at assigned firms; identifies potential challenges and firm requirements to appropriate stakeholders including Product Management department.
Influences partner firms to support activities that generate sale of MassMutual products.
Drives strategy for partner firm conferences and meetings and works with National Account Manager to execute successful conference participation with quantifiable results.
Stays abreast of regulatory changes and assesses their impacts on industry. Communicates partner firm?s response to changes to internal partners. Recommends solutions to minimize business impact while supporting compliance with regulations.
This position may offer the ability to work remotely in the United States, please discuss the specifics with the recruiter.
Basic Qualifications
Bachelor?s Degree from a four-year college or equivalent experience
8-10+ years of experience
FINRA Series 6 or 7 and Life/Health Licenses
Excellent interpersonal skills that build trust, drive collaboration and deliver results
Excellent written and oral communication
Ability to listen to and understand the needs, interests, motivations and perspectives of internal and external partners
Strong organizational, presentation, analytical and problem solving skills
Excellent ability to follow through on commitments
Experience and comfort in presenting to large groups
Strong business and financial acumen. Excellent analytical skills and the ability to think strategically
Ability to work autonomously and prioritize shifting demands
Proficient in Microsoft Office Suite
Prior accomplishments in account management or external sales with a minimum of 8-10 years of experience working with institutions and BGAs or IMOs
A deep understanding of the industry as well as BGA and institutional firm organizational structures and the centres of influence in those organizations
Travel required (post-covid)
Does this sound like a great fit? Apply today!
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