MassMutual
We help people secure their future and protect the ones they love.
Hybrid

Key Account Manager

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We have had great success in recent years distributing our annuity and life-LTC combination products through our financial institution relationships. To further this success we must evolve our strategy to reach more customers where they are, on their terms, with the products they need. For that reason, we are pleased to announce that MassMutual will be forming a dedicated third-party distribution channel, MassMutual Strategic Distributors (MMSD). MMSD will continue to build on the annuity and life-LTC combination strategy and expand the product solution offering to include life and disability insurance.

 

MMSD?s strategy is to aggressively grow top line sales by expanding existing and establishing new partnerships with financial institutions (wire houses, banks, broker-dealers) and making significant investments in technology, sales, operations, marketing and product development. Our strategy will be driven by dedicated teams across the enterprise where we will prioritize a dynamic, agile, and entrepreneurial culture.

 

As a Key Account Manager, you?ll have an opportunity manage and develop relationships with national and regional banks, wire houses and independent broker-dealers and BGA and IMO organizations to mutually grow life insurance and disability income insurance revenues and MassMutual?s marketshare. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.

 

What success looks like:

  • Builds strong relationships with external and internal partners that result in deep relationships and sales growth

  • Understands distribution partner?s goals and strategic initiatives, develops and implements activities that use MassMutual?s strengths to achieve those goals while growing MassMutual?s sales. Maintains working knowledge of MassMutual operational and technological capabilities and MassMutual?s value-added offerings and identifies opportunities to leverage them across strategic account relationships.

  • Articulates a strong understanding of MassMutual?s products and their positioning externally and the needs and perspectives of distribution partner firms internally.

  • Leads informal and formal teams in executing activities that drive brand awareness and sales growth in assigned firms. Often successfully influences without authority.

  • Partners with internal and external sales teams to identify opportunities and execute plans that drive sales.?

  • Meets commitments to partner firms and internal partners.

  • Collaborates with teammates and business partners within MassMutual to support distribution partners and their needs while having the business acumen, diplomacy and courage to find solutions that also are in the best interest of MassMutual.

 

What your days and weeks will include:

  • Develop and coordinate strategic relationships with key stakeholders at distribution partner firms. Serve as liaison for operations, underwriting, service, marketing and relationship management contacts at partner firms.

  • Maintains extensive working knowledge of each firm including total product sales, target markets, competitive information, systems, platforms, key initiatives, trends etc. and communicates information in periodic reports to management.

  • Uses knowledge of each partner firm to identify sales opportunities and to also anticipate and mitigate risks.

  • Communicates timely information with external partners distribution partners, internal teams that interact with assigned accounts and with senior management, when appropriate.

  • Works with MassMutual Sales team to align resources with opportunities

  • Conducts or coordinates product and concept training to centers of influence at partner firms (e.g. sales desks, insurance specialists, underwriting/case managers, wholesalers, financial advisors etc.)

  • Identifies and prioritizes opportunities in assigned accounts for the distribution of additional MassMutual products lines.

  • Secures approval for new products at assigned firms; identifies potential challenges and firm requirements to appropriate stakeholders including Product Management department.

  • Influences partner firms to support activities that generate sale of MassMutual products.

  • Drives strategy for partner firm conferences and meetings and works with National Account Manager to execute successful conference participation with quantifiable results.

  • Stays abreast of regulatory changes and assesses their impacts on industry. Communicates partner firm?s response to changes to internal partners. Recommends solutions to minimize business impact while supporting compliance with regulations.

  • This position may offer the ability to work remotely in the United States, please discuss the specifics with the recruiter.

 

Basic Qualifications

  • Bachelor?s Degree from a four-year college or equivalent experience

  • 8-10+ years of experience

  • FINRA Series 6 or 7 and Life/Health Licenses

  • Excellent interpersonal skills that build trust, drive collaboration and deliver results

  • Excellent written and oral communication

  • Ability to listen to and understand the needs, interests, motivations and perspectives of internal and external partners

  • Strong organizational, presentation, analytical and problem solving skills

  • Excellent ability to follow through on commitments

  • Experience and comfort in presenting to large groups

  • Strong business and financial acumen. Excellent analytical skills and the ability to think strategically

  • Ability to work autonomously and prioritize shifting demands

  • Proficient in Microsoft Office Suite

  • Prior accomplishments in account management or external sales with a minimum of 8-10 years of experience working with institutions and BGAs or IMOs

  • A deep understanding of the industry as well as BGA and institutional firm organizational structures and the centres of influence in those organizations

  • Travel required (post-covid)

 

Does this sound like a great fit? Apply today!

 

#LI-JLH3

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What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Culture
Volunteer in local community
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift, Matching Time and Volunteer Time Off Programs.
Partners with nonprofits
Every year, MassMutual and the MassMutual Foundation invest more than $20 million focused on advancing economic opportunity. https://www.massmutual.com/about-us/corporate-responsibility/foundation
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Employees can either attend the in-person all-hands meeting, watch live via Zoom, or watch the recording. All employees are invited to submit questions.
Employee awards
Flexible work schedule
Flexible work arrangements, including telecommuting, are available in many departments across the company.
Remote work program
In addition to two remote days per week, MassMutual offers employees four full remote weeks of their choice per year.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
More than half of our Board of Directors are comprised of women and people of color, making it one of the most diverse groups in the industry.
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
A health care flexible spending account (FSA) allows employees to save money on a before-tax basis for eligible medical, dental and vision expenses, subject to IRS limits.
Disability insurance
For details on short term and long term disability insurance please visit https://www.massmutual.com/-/media/files/employee_benefits.pdf
Dental insurance
Basic Dental covers preventive and basic restorative care; Major Dental covers all that Basic covers, plus restorations and orthodontia (limits apply).
Vision insurance
Health insurance
To learn more about our Health and Welfare Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Life insurance
For more information about our Life Insurance Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Our general medical travel benefit covers abortion-related travel.
Financial & Retirement
401(K)
In addition to our 401(k), MassMutual a cash balance plan that provides an account-based pension benefit based on accruals of pay credits and interest credits.
401(K) matching
Performance bonus
Charitable contribution matching
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift and Matching Time Programs.
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Dependent care flexible spending account to allow you to set aside before tax dollars to pay for certain eligible child care expenses.
Generous parental leave
Leave for birth mothers of 18 weeks of fully paid leave. Non-birth mothers, fathers and adoptive parents eight weeks of fully paid parental leave.
Family medical leave
Caregiver leave: Up to two weeks paid leave to care for a loved one. Bereavement Leave: 15 days of paid time off to grieve the loss of a loved one with the employee defining who the loved one is.
Adoption Assistance
Company sponsored family events
MassMutual offers many opportunities for family events, from group volunteer experiences and chances to attend Red Sox games to business resource group-sponsored outings like annual pride parades.
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid holidays: 9 fixed and 1 floating. Vacation: starts at 19 vacation and personal days per calendar year, with increases at 5-year service intervals.
Paid volunteer time
Three days of paid time off is available to employees annually to give back to their communities, by sharing their time and talent with a cause close to their heart.
Paid holidays
Paid sick days
Occasional illness: up to 5 days per calendar year.
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
320 hours of caregiver leave to take of loved ones when it matters most.
Office Perks
Commuter benefits
Free daily meals
Free snacks and drinks
Some meals provided
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
MassMutual's wellness wallet is a stipend available to all employees, and can be used for myriad wellness-related purchases, including home-office purchases.
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services

Additional Perks + Benefits

To learn more about our comprehensive benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf

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