Intelligent Automation Solution Architect (Pega) at Perficient

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At Perficient you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you’ll do it with cutting-edge technologies, thanks to our close partnerships with the world’s biggest vendors. Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.


We’re proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.


Our Appain practice is a dynamic, fast-growing team that provides Intelligent Automation solutions helping organizations improve their business processes and decisions. We have deep expertise with in-depth understanding of Intelligent Automation and the value that the platform capabilities such as Pega and Appian provide to organzations. Our committed and talented consultants ensures successful project delivery for customers. We are passionate about delivering exceptional, innovative technology solutions. Working with the team will be exciting, educational, and fun.



Perficient currently has a career opportunity for an Inteligent Automation Architect. This position can be remote and located anywhere in the U.S. with up to 90% travel to client sites  expected.


Job Overview:


As an Inteligent Automation Architect you will be responsible to guide our clients work using digital process automation (DPA), robotic process automation (RPA), and integration platforms. This highly collaborative role will need to work closely with all client departments, including process disovery, technology teams, in order to define quality solutions to our customers. This include helping the delivery teams understand the bigger picture of the client’s needs, including client motivation and possible barriers to client success. The leadship role include providing oversign in regards to technical best practice and mentoring other team members, setting up the center of expertise (CoE), and defining end-to-end delivery methodologies.


  • Provide oversight on customer engagements to ensure Intelligent Automation best practice on industry leading Appian or Pega platforms.
  • Assisting pre-sales teams including writing statements of work, the development of PoCs.
  • Leading or contributing responses for RFPs, RFIs, and proposals to clients.
  • Lead the technical planning & requirements gathering phases including estimate, develop, test, manage projects, architect and deliver.
  • Serve as a technical lead and mentor. Provide technical support or leadership in the development and continual improvement of service.
  • Soft skills for interaction with customers for requirement gathering and implementation.
  • Evaluate user requests for business process automation to determine feasibility and technical requirements.
  • Work with other consultants to define, design, and implement business process bases solutions.
  • Work with team members to identify, mitigate and resolve project issues and risks.
  • Demonstrate the ability to adapt and work with team members of various experience level.
  • Participate in team design meetings, daily scrum meetings, and other development meetings
  • Assist in application deployment and roll-out to production.


  • 10+ years of industry experience, with strong relationship management, account management, and sales support experience.
  • 5+ years of automation experience with all aspects of the technology platform.
  • Highly proficient in collaborating with project stakeholders, end-users, business partners, and technical team members to deliver high quality projects. 
  • Hands on with process discover, project documentation. Well-versed in industry best-practices and current technologies.
  • Pega or Appian Experience is required.
  • Client facing or consulting experience highly preferred.
  • Experience with Global Delivery Model is preferred.
  • Hands-on experience with proposal creation and leading proposal presentations.
  • Excellent leadership, interpersonal, communication and presentation skills.
  • Wide variety of IT and business consulting engagement experience.
  • Phenomenal communicators who can explain and present concepts to technical and non-technical audiences alike, including high level decision makers.
  • Solid foundation in Computer Science, with strong competencies in data structures, algorithms and software design.
  • Knowledge and experience in developing software using agile methodologies.
  • Proficient in authoring, editing and presenting technical documents.
  • Ability to communicate effectively via multiple channels (verbal, written, etc.) with technical and non-technical staff.
  • Flexibility to travel.

Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work. 


More About Perficient


Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.


Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs.  Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index.


Perficient is an award-winning IBM Premier Business Partner, a Microsoft National Service Provider and Gold Certified Partner, an Oracle Platinum Partner, an Adobe Business Solution Partner, and a Salesforce Gold Consulting Partner.


Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.


Disclaimer:  The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification.  Management retains the discretion to add or change the duties of the position at any time. 

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