About HubSpot

HubSpot helps millions of organizations grow better, and we’d love to grow better with you. Our business builds the software and systems that power the world’s small to medium-sized businesses. Our company culture builds connections, careers, and employee growth. How? By creating a workplace that values flexibility, autonomy, and transparency. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 3M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every HubSpotter globally who has helped build our remarkable culture, HubSpot has been named a top workplace by Glassdoor, Fortune, Entrepreneur, and more.

HubSpot was founded in 2006. We’re headquartered in Cambridge, Massachusetts, and we have offices in New Hampshire, Dublin (Ireland), Sydney (Australia), Singapore, Tokyo (Japan), Berlin (Germany), and Bogotá (Colombia).

Responsibilities:

Answering inbound calls from Latin American prospects (with some lightweight sales-qualifying) and answering basic questions about the Hubspot product.

Setting up appointments with the appropriate Account Executives.

Responding to all voicemails ASAP and following up with the appropriate internal team member to make sure the call is properly addressed.

Chatting online with website visitors who are interested in learning more about our software.

Responding to sales inquiries via email.

The career trajectory for this role would be a job in sales.

Ideal Candidate Qualifications:

• 0-1 years experience in customer service/sales environment
• Professional fluency in Spanish, Portuguese is a plus
• Life long learner, loves a challenge, is a true problem-solver
• Excellent communication skills, both written and verbal
• Your friends describe you as independent and reliable
• Can act as an intermediary between prospects and internal teams (sales).
• You take initiative and proactively seek out the resources needed to solve the problem at hand.
• You can drive your own boat: the ability to fearlessly use the resources at fingertips to resolve technical challenges especially when you don't know the answer
• Eager to launch a career in sales
• Salesforce experience a plus