• 'Trusted Advisor' - partner with sales management to develop sales strategy, develop and improve sales coverage and organization strategy, have objective insight into sales productivity, and recommend strategic improvement in support of a channel business model.
• Planning and Coordination - support roll out and adoption of Integrated Sales Methodology (territory, account planning, opportunity planning) with supporting management cadence in partnership with other Sales Ops peers.
• Sales Performance - Coordinate metrics packages per agreed upon management cadence in association with functional sales ops partners, review calls; summarize into opportunities & actions in support of sales managers. Work with sales leadership to document and manage action plans through resolution; create measures and track progress on results, lead metrics and productivity of new hires.
• Deal Support - Work closely between sales and global deal desk team to promote effective, efficient deal workflow leveraging tools such as SFDC and recommending process changes to accelerate deal approval process.
• Sales Planning - bring to bear best practice sales coverage analysis, provide insight and recommendations on sales coverage improvement opportunities as sales/division seek to pursue strategic growth initiatives. Participate in yearly review of sales territories including sales quota setting.
• Forecasting - drive and encourage sales discipline for accurate, consistent, and timely forecast submission based on disciplined use of the sales process and tools; drive evolution of process and tools to support market segment specific forecast.
• Sales Incentive Plan - provide input to the Sales Incentive Plan evolution. Assist in the communication and understanding of the Sales Incentive Plan to the field. Assist in issue resolution.
• Support sales spiff programs by updating performance, reporting and communication to participants to drive success
• Sales Tools & Productivity - Engage sales to identify and isolate barriers to sales productivity. Support and lead cross functional sales productivity improvement initiatives. Leverage sales support teams and the wider sales operations team to provide tangible improvement in environment that supports sales (process, tools, reporting, selling tools, training, templates, lead reporting and assignment, etc.).

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.
Nuance celebrates diversity and is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by law or Nuance policy. If you need an accommodation because of a disability for any part of the employment process, please call 781-565-5086 and let us know.