Growth Development & Programs Associate at Rapid7

| Greater Boston Area
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Company Description

Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at www.rapid7.com

The Opportunity

Rapid7 is looking for a driven associate to execute programs around new hire, skills, tools, process, and coaching development. Simply put, this candidate will make a big impact to ensure our sellers and cs teams are adding value in every customer interaction. In this role, you will coordinate training programs, facilitate new hire sessions, measure and report on effectiveness of enablement initiatives, and proactively identify areas for improvement. You'll balance detail-oriented maneuvering of overlapping program schedules with presenting to people, telling stories, and breaking down complex concepts into relatable information. This requires flexibility, emotional intelligence, and comfort with the trade-offs that come with dynamic and collaborative projects.

Essential Responsibilities

  • Help manage scheduling, logistics, and communications for point-in-time training programs and our our ongoing New Hire Ramp program for all new-to-the-role Account Executives and Customer Success Managers 

  • Facilitate New Hire Ramp program sessions in person and virtually across our US Sales & Customer Success Teams

  • Work shoulder-to-shoulder with sales representatives, customer success and managers to help new sellers and CSMs achieve early success and build a path to long-term success

  • Develop internal communications as well as training content for live presentation and eLearning by subject-matter experts

  • Assist with administration of sales and Customer Success tools

  • Identify new ways to enforce skills development and bring your ideas to fruition with a focus on skill practice, reinforcement, certification, and tracking

  • Track & ensure timely delivery of all programs; foresee potential conflicts and dependencies and work to remove blockages

  • Collaborate across Sales, Customer Success, and our GTC (Go-to-Customer)business functions to equip our salesforce to deliver ongoing customer value through actionable updates to the security landscape, our portfolio, and the needs of the security community

  • Proactively identify key areas for improvement through training, process, and/or systems

Job Requirements/Core Skills

  • 1 - 3+ years of direct experience in Enablement, Direct Sales, Learning and Development, Channel Account Management or Product Marketing role

  • Excellent organization skills with the ability to juggle multiple overlapping program schedules

  • Experience with facilitating programs and delivering content in-person, remotely, and electronically a plus

  • Humor, high emotional intelligence, humility, and true team player mentality

  • Our team believes that diversity of thought and experience builds better teams and helps us transform. If you don’t match these requirements perfectly don’t hesitate to apply and help us understand how you’re uniquely equipped to help us achieve our vision.

  • Demonstrated strong analytical & problem solving skills

  • Experience with technology such as Highspot, SalesLoft and Gong a plus 

  • Ability to create engaging content in Google Drive applications

  • Dependable follow-up skills to track outcomes and continue to support learner development throughout their careers

  • Great communication skills with the ability to translate business needs into actionable items 

  • Able to work independently as well as part of a team in a driven and energetic environment

  • Adaptability to meet the needs of an innovate & fast-paced business

  • Creative problem solving skills

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

Rapid7 is conveniently located between the North End and West End of Boston, with plenty of restaurants, bars and public transport close by.

An Insider's view of Rapid7

What does your typical day look like?

For the majority of the day it’s a mix of weekly check-ins with various teams, project updates, and the occasional brainstorm.

When I’m not in meetings I’ve got headphones in while planning, writing, or designing — at my desk or perched somewhere around the office.

Grace

Senior Brand Storyteller

What are some things you learned at the company?

When we talk about being a moose and impact together, what we are saying is that we support each other on our journey forward. We actively look for ways to collaborate, strengthen our ideas and learn from each other, no matter what department you may be in at Rapid7.

David

Global Director of Sales Engineering

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Once a year, Rapid7 offices across the globe close for the day so employees can volunteer.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring Practices that Promote Diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive unlimited hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Rapid7 has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Some Meals Provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Variable.
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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