Global Account Director - GLOBA01681

| Greater Boston Area | Remote
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Bullhorn is the leading global software provider for the staffing and recruitment industry. More than 10,000 companies rely on Bullhorn’s cloud-based platform to power their staffing processes from start to finish. Through our incredible products and services, we create raving fan customers, resulting in company growth that consistently offers new opportunities for our talent to advance their careers. 25% of our global workforce gets promoted or moves into a new role every year, expanding their skills and working with new people. Bullhorn is large enough to provide these exciting opportunities but small enough to maintain the energy of a startup, and we’re consistently ranked as a great place to work for our strong culture and rewarding career opportunities.

Our commitment to our employees: Every Bullhorn employee has a sense of belonging, a voice that is heard, and a clear path to success. Bullhorn offers unlimited planned vacation, great opportunities for career development, quarterly paid volunteer days through its philanthropic group Bullhorn Cares, and an open invitation to Bullhorn Allies groups, which celebrate and cultivate diversity and inclusion for all employees.
 
Our in-office employees enjoy a casual, collaborative environment with weekly catered-in lunch and breakfast, and quarterly social events. While working from the comfort of their own homes, our remote employees are provided a full equipment package with all the tools they need to perform their role. We use Zoom, Slack, and other tools to stay connected while we are remote.

Bullhorn is looking for a Global Account Director, Enterprise / North America to join our Enterprise Sales team.

Why this job is important:
As a Global Account Director on our Enterprise team, you will be responsible for the customer experience and revenue growth of a strategic set of Enterprise accounts across North America, representing the largest staffing and recruitment firms across the region and globe. The expectation is that you’re using your consultative selling skills to ensure that the client is receiving the most value from their existing Bullhorn product suite to retain existing revenue, while determining ways to solve additional needs via Bullhorn’s diverse offerings. To achieve this, you are expected to build executive and operational level relationships at the client, understanding their business objectives and future strategy to identify ways to further support their digital transformation, whether that be with sharing your own expertise/market knowledge, introducing them to a partner in the ecosystem or introducing them to additional solutions from Bullhorn that will serve their needs. This is not a role for someone that only wants to manage accounts and is not interested in selling new solutions. Due to the size and complexity of these businesses and the urgency of digital transformation within the staffing and recruitment industry, there is a significant opportunity to help match Bullhorn’s solutions to the current challenges of many of these companies, giving you the opportunity to serve as a guide to your clients on their journey to digitize and automate many aspects of their business and processes.

A typical day might include:
Consistently provide the best customer experience to your clients, including regular executive syncs, recurring operational meetings and technical team engagement to ensure your clients are recognizing the most value from their Bullhorn investments
Leverage your broader team (including the Managing Director and Account Specialist, along with other internal resources cross-functionally from support to services to executive leadership) to ensure that you’re meeting the strategic objectives and expectations of the client. You will serve as the primary customer advocate internally, including managing any escalations or ongoing alignment required to execute on behalf of the client
For each assigned account, proactively lead a strategic account planning process with executive stakeholders from the customer teams that develops mutual performance objectives, financial targets, and critical milestones
Establish productive, professional relationships with key personnel in assigned accounts, consistently identifying new contacts via ongoing discovery and referrals to identify Bullhorn opportunity and fit to capture revenue growth opportunities where applicable
Participate in campaigns for top global campaigns in alignment with Enterprise colleagues across the globe to ensure a consistent global voice is heard and credible representation is felt
Manage executive business review process (EBRs) to ensure voice of customer is heard through successful completion of a client scorecard, including managing actions resulting from EBR discussion to successfully improve scorecard results quarter-over-quarter
Lead solution development efforts that best address customer needs identified, while coordinating the involvement of all necessary company personnel (including but not limited to sales engineering, professional services, customer support, product marketing, product management, and other sales and management resources as needed)Achieve assigned revenue growth targets in designated set of accounts in coordination with your specific sales team
Achieve strategic customer objectives defined by company management
Foster executive relationship between Bullhorn leadership and strategic accounts to drive retention and uncover additional opportunity
Building Bullhorn’s brand within the region, alongside sharing your own personal brand, as an expert in recruitment technology and someone that should be turned to for guidance (ex: partnering with marketing to contribute to a blog or webinar)

This job may be for you if:
You have considerable experience in selling SaaS solutions
You have deep understanding of the recruitment technology ecosystem
You can demonstrate strong territory and contact management skills
You are naturally very consultative and have a passion for solution selling
You have strong relationship orientation and can demonstrate success in a customer-focused environment
You have a high energy level together with a high degree of integrity,
You are a self-motivated individual with a positive attitude and a proactive approach to work
You have excellent communication skills (written and verbal) and can confidently present to clients
You can leverage your own network to to identify Bullhorn opportunities to grow sales revenue

Bonus points for:
Staffing industry experience
Language Skills: Dutch and/or German highly preferred, but not required

Bullhorn is committed to our core values and we are looking for people who exhibit these traits: 
- Service - You go beneath the surface to solve problems.
- Energy - You build up your teammates and leave people positively charged.
- Ownership - You take action and own up to your mistakes.
- Speed & Agility - You go around obstacles and demonstrate urgency.
- Being Human - You consider other people's perspectives, laugh, and have fun.

Bullhorn is fully committed to equal opportunities. We aim to create a working environment free from discrimination. This means all job applicants and employees will receive equal treatment regardless of age, disability, gender reassignment, marriage, civil partnership, pregnancy, race, religion, or belief, gender or sexual orientation.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • TypescriptLanguages
    • LuceneLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • HibernateFrameworks
    • TomcatFrameworks
    • GitFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • RedisDatabases
    • SolrDatabases

Location

Bullhorn's HQ is located in the Financial District in downtown Boston near South Station and within walking distance to a variety of lunch hot spots.

What are Bullhorn Perks + Benefits

Bullhorn Benefits Overview

Strong culture makes Bullhorn a great place to work! Our offices offer a casual, collaborative environment with weekly catered-in meals and monthly "First Thursday" social events. Bullhorn offers unlimited vacation, quarterly paid volunteer days through its philanthropic group Bullhorn Cares, and an open invitation to Bullhorn Allies groups, which celebrate and cultivate diversity and inclusion for all employees.

Culture
Volunteer in local community
Bullhorn Cares is employee-led and organizes regular volunteering and fundraising events, both company-wide and local, to give back to our communities. We also offer 1 volunteer day per quarter.
Partners with Nonprofits
Bullhorn partners with Career Collaborative to close the opportunity gap and Pledge 1% to offer a portion of our success to our local communities.
Friends outside of work
Eat lunch together
Intracompany committees
Allies | To acknowledge, educate, and celebrate diversity in culture, race, gender, and sexual orientation; Herd | For women and allies to share ideas and brainstorm solutions in a judgement free zon
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
With an emphasis on diversity in our recruitment and team-building efforts, Bullhorn is proud to support leaders from all cultures, races, genders, sexual orientations, and backgrounds.
Unconscious bias training
Diversity Employee Resource Groups
Allies | An umbrella Employee Resource Group; HERd | An ERG for women and gender minorities; [email protected] | An ERG for Black employees; Pride | An ERG for LGBTQIA+ employees
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Bullhorn employees can contribute up to $2,750 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of annual salary up to $2,500 weekly maximum payout.
Dental Benefits
Our dental benefits plan covers 80% of expenses after deductible.
Vision Benefits
Our vision benefits plan includes a $20 co-pay for annual eye exams with $0 co-pay for glasses and contact lenses.
Health Insurance Benefits
Our best-in-class health insurance policy through BBA (a Blue Cross Blue Shield company) covers up to $4,000 of out of pocket expenses.
Life Insurance
Life insurance is equal to 5 times an employee's annual salary up to $500,000.
Wellness Programs
Onsite Gym
Team workouts
Bullhorn's team fitness initiatives include In-office yoga.
Mental Health Benefits
Bullhorn offered a Mental Health Day to all global employees this summer. We also have mental health coverage included in our Medical plans and Employee Assistance Program.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Bullhorn will match 50% of employee contributions to their 401k plans up to 6% of all eligible earnings.
Performance Bonus
Match charitable contributions
Bullhorn partners with Pledge 1% to offer a portion of our success back to our local communities.
Child Care & Parental Leave Benefits
Child Care Benefits
Bullhorn offers an Employee Assistance Program that includes child care and elder care referrals. Child care could be covered through your FSA with Bullhorn.
Generous Parental Leave
Bullhorn provides up to 4 months of parental leave for the primary caretaker and 2 weeks of parental leave for the secondary caretaker of new infants.
Flexible Work Schedule
Flexible schedules for Bullhorn employees are at the discretion of each employee's manager.
Remote Work Program
Our remote work program includes work from home or remotely on occasion as needed.
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Bullhorn hosts Bring Your Kid to Work Day each year.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Bullhorn has an unlimited vacation policy for all employees globally.
Paid Volunteer Time
Our employees receive 1 day per quarter of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Bullhorn offers commuter benefits as an FSA, with a contribution of up to $260 per month.
Company Outings
Bullhorn hosts company outings Monthly.
Free Daily Meals
Game Room
Bullhorn has a Jam Room for musicians to use at any time.
Stocked Kitchen
Bullhorn has a fully stocked kitchen including coffee, tea, fruit and cereal
Some Meals Provided
Happy Hours
Happy hours are hosted once per month on "First Thursday."
Parking
We offer employees a parking subsidy through an FSA
Recreational Clubs
We encourage Bullhorn employees to form recreational clubs.
Fitness Subsidies
Fitness subsidies are available through the health insurance plan.
Professional Development Benefits
Job Training & Conferences
Bullhorn offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Bullhorn hosts regular lunch and learn meetings.
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Bullhorn's benefits start on Day 1 of your employment. There is no vesting period for medical, dental, vision, 401k, or other benefits. We also offer a paid employee referral program, relaxed environment with casual dress, and internal promotions/moves.

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