General Manager, Strategic Accounts

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If you ever wanted to be on the ground floor of a well-funded, rapidly growing Series C start-up that is disrupting a 5.7Tn market, now is the time to join Takeoff Technologies! We are a 200 person global company transforming online grocery for consumers & retailers. Takeoff's solution offers automated fullfillment coupled with an end-to-end e-Grocery technology stack, enabling retailers to offer their shoppers the assortment and low prices of stores, with convenient mobile ordering and same day pickup or delivery.

Our eGrocery solution was created with the grocer and the shopper in mind. Grocery is an incredibly complex industry, and our products are unlike any other: they are low value, perishable, heavy, and low-margin. Our automated solution is flexible enough to manage these complexities allowing us to ensure the correct picking method for the correct product!

Excited about potentially joining this rocketship to help us bridge the gap between retail and technology? If so, continue reading!

The General Manager, Strategic Accounts will be responsible for the performance and growth of key retail clients.

Responsibilities:

  • Optimization of the client’s online grocery revenue through the Takeoff solution
  • Ensure site performance meets or exceeds expectations - speed, quality, efficiency
  • Manage client relationship and communication
  • Work cross functionally with Product, Technology, Finance and Operations teams to continually improve performance and enable growth

Requirement's:

  • Strong business acumen and senior presence
  • Experience in an entrepreneurial setting, able to take initiative and work well cross-functionally.
  • Flexible, growth mind-set with a focus on problem solving.
  • Thrives in a fast paced, rapidly changing environment.
  • Comfortable working with new technology
  • 5+ years working with external clients/partners
  • Willing to travel (25-40%)

Some of the ways we are addressing Covid-19:

While Covid-19 has posed it’s fair share of challenges, we have tackled these head on, while continuing to ensure that the health and safety of our employees and clients remain top priorities. We certainly believe that building a successful company starts with the people, and while the chance to meet and collaborate face to face in an office setting is vital to our growth and company culture, the health and safety of the Takeoff team is the most important right now. To that end, we are embracing and implementing a “work wherever” company policy.

Whether it be a Cultural Brunch & Learn, a Rocketberry Mini-Series showcasing some of our teams dynamic and hidden talents, or a weekly “coffee chat” to catch up with your fellow colleagues, we are finding creative ways to stay connected and engaged with each other during these challenging times.

Lastly along with our robust and competitive benefits package that we offer(above), we are excited to roll out two new benefits; a “remote work allowance” as well as a “remote office setup reimbursement”. These benefits will be effective immediately upon hire date geared towards ensuring that our employees are continuously set up for success while working remotely!

Equal Opportunity Employer

Our culture revolves around our core values of respect, initiative, collaboration, adaptability and diversity. As people, we value hard work, but we balance it with socializing as a team, respecting our time outside of work, and appreciating our coworkers’ unique walks of life.

Takeoff is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Learn more at www.takeoff.com. We believe that diversity is critical to the growth of our company; we foster an environment where everyone has a voice and views the Takeoff team as their second family. 

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Location

Our office is located right along the Charles River. We are a couple blocks away from Moody Street, which features a wide range of restaurants.

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