Enterprise Solutions Architect - Pacific NW

| Greater Boston Area | Remote
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About Starburst
Starburst is the analytics engine for all your data. We provide the fastest, most efficient analytics engine for your data warehouse, data lake, or data mesh. We're on a mission to free our customers to see the invisible and achieve the impossible. We unlock the value of distributed data by making it fast and easy to access, no matter where it lives. Starburst queries data across any database, making it instantly actionable for data-driven organizations. With Starburst, teams can lower the total cost of their infrastructure and analytics investments, prevent vendor lock-in, and use the existing tools that work for their business. Today more than 150 leading organizations trust us to make better decisions faster.
Though Starburst has achieved a unicorn status and raised $414M in venture funding from top investors, we were founded in a rather unusual way with customers and revenue from the very beginning! We operate globally in 10 countries and are proud to be named a Best Place to Work. Come join our team of All-Stars!
About the role
Starburst Enterprise Solutions Architects are responsible for the successful customer adoption of our products. In this customer-facing and highly technical role, you will work directly with our customers to ensure their overall success with Starburst's product offering. You will partner with field sales representatives to own the technical aspects of the sales cycle, customer evangelization, and qualification process, from discovery calls to closure. Responsibilities include demonstrations of Starburst capabilities, technical sales presentations, delivery of educational sessions and/or technical workshops, running proofs of value, providing guidance for migration from legacy platforms, and assistance with customers moving to production. Solutions Architects are Starburst experts who will provide technical leadership, data management, and analytics experience and consultation.
Responsibilities
Grow and retain accounts
• Own the technical aspects of the sales cycle and work closely with sales representatives to drive customer projects to closure
• Shape prospect evaluation requirements, define success criteria, educate customers, and participate in the qualification process
• Define, scope, and execute customer proof of concept studies
Be an expert in our products and services
• Design and build demos, presentations, reference architectures, and custom integrations
• Perform overall system and SQL performance tuning and migrations from legacy systems
• Act as the consultant and expert on architecture, deployment, and design discussions
• Act as the primary customer-facing technical resource during technology evaluations
Collaborate
• Act as the voice of the customer during internal product engineering discussions
• Collaborate with Engineering and Support teams for critical customer operational issues and questions
• Develop field best practices, how-to documents, and contribute to our internal knowledge base
• A willingness to travel to customers as needed
Requirements
• Expertise or Experience in one or more of the following technical areas:
• Analytical and problem-solving skills
• ANSI SQL
• UNIX/Linux CLI interactions
• Data Warehouse usage and concepts
• Private/Public Cloud Deployments
• Big Data Technologies: Hadoop, distributed systems and storage
• Experience in customer-facing technical roles
• Experience in field sales/field consultant roles
• Strong presentation skills and an ability to respond dynamically to questions in real-time
• Excellent verbal and written communication skills
• Desire to work in a fast-paced startup environment with cutting-edge technologies
Benefits
At Starburst, we're constantly striving towards building a place where people come first by creating an environment of transparency, honesty, and respect. We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, access to quality and affordable insurance, and flexible and generous paid time off to start a family, travel, or just relax!
Headquartered in Boston, MA with offices in Warsaw, London, Palo Alto and Tel Aviv and employees across Europe and the Americas, we are committed to hiring where the talent is.
Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#BI-Remote #LI-Remote

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • Trino (formerly PrestoSQL)Databases
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • WordpressCMS
    • Chorus.AICRM
    • DocuSignCRM
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • Gmail Email
    • MarketoLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • ConfluenceCollaboration

Location

We are headquartered in Boston, one of the top cities for tech startups, but we’re truly remote-friendly and are hiring globally! Some of our other office hubs include Austin, London, Warsaw, Tel Aviv, and Singapore.

An Insider's view of Starburst

How would you describe the company’s work-life balance?

Starburst's remote-first approach puts employees in control of their work-life balance. Employees are encouraged to work from the location that best suits their needs and lifestyles. Starburst offers unlimited PTO to all staff, regardless of location. Everyone is encouraged to use their vacation time to recharge, travel, and spend time with family.

Keavy

Senior Director of Security

What does your typical day look like?

Starburst’s technology shifts the paradigm of conventional data access, enabling companies to achieve great outcomes in a faster, smarter way than they even know to be possible. As an AE, we spend our days exploring these future paths with customers and share our point of view as a tech company to help orgs see the benefits of that paradigm shift.

Katherine

Enterprise Account Executive

How has your career grown since starting at the company?

When I joined Starburst was a Series A company and headed into a global pandemic, allowing me to progress my career quickly. I made impactful decisions & saw immediate results. Starburst is a company that appreciates employees who take calculated risks & are accountable for those decisions, enabling me to continue to thrive, take chances & learn.

Mandy

Senior Director, Events & Field Marketing

How do your team's ideas influence the company's direction?

GTM orgs play a pivotal role in shaping strategy by understanding changing customer needs and steering product, marketing and company positioning towards differentiation and market demands. The team’s observations and ideas help accelerate discussions about the company’s direction, partnerships, or acquisitions that align with growth objectives.

Javier

Chief Revenue Officer

How do you empower your team to be more creative?

We’re a startup, growing more than 50% YOY. Every single one of our team members has the opportunity to improve new ways of thinking to impact our success. I strive to lead a team of builders that have the space and support to run. We empower every team member to own their worlds and drive results through innovation, improvement, or efficiency.

Megan

Chief People Officer

What are Starburst Perks + Benefits

Starburst Benefits Overview

At Starburst, we aim to provide comprehensive and impactful benefits that empower our employees and their family members to lead healthier and happier lives.

We take care of our global workforce by:

-Ensuring employees and their families have access to quality and affordable health insurance
-Providing flexible and generous paid time off policies to start a family, travel, or just relax
-Fostering financial wellness for our employees through retirement plans, equity compensation, and disability & life insurance
-Creating an environment of transparency, honesty, and respect

Culture
Partners with nonprofits
Starburst partners with Resilient Coders and YUPRO.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mandated unconscious bias training
Ethena is a compliance training platform used at Starburst. Ethena’s DEI course gives learners the fundamentals they need to have informed and productive conversations about DEI in the workplace.
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Virtual Yoga Sessions
Mental health benefits
Financial & Retirement
401(K)
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks

Additional Perks + Benefits

When we say our people come first, we mean it.

We take care of our global workforce by:

Making sure employees have access to quality and affordable insurance;
Providing flexible and generous paid time off policies to start a family, travel, or just relax;
Creating an environment of transparency, honesty, and respect.

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