Toast
We power successful restaurants.
Boston, MA

Enterprise Sales Coordinator

Sorry, this job was removed at 11:09 a.m. (EST) on Wednesday, October 20, 2021
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Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. 


Ensuring the success of a transitional POS rollout of Toast’s mid-market and enterprise customers from when an MSA is completed to the onboarding of Toast at an individual location. As an Enterprise Sales Coordinator, you will both assist and manage different aspects of customers’ rollouts of Toast POS to their locations. This includes connecting with both corporate and franchisee representatives to gather the necessary information to book and onboard a location to Toast. Your primary goal as an Enterprise Sales Coordinator is to quote, contract and onboard all locations within a customers’ transitional POS rollout in an efficient, smooth and timely manner.


About this roll* (Responsibilities)

  • Help generate and execute the rollout of Toast POS to both mid-market and enterprise customers by coordinating cross-functionally within Toast and customers’ operations teams
  • Understand the MSA of all mid-market and enterprise customers in-depth
  • Collaborate closely with Services, Business Operations, Billing and Sales Teams on managing the onboarding of individual customers’ locations
  • Communicate high level metrics of customers’ rollouts to both internal and external teams on a weekly basis
  • Meet and exceed booking and go-live goals and overall business objectives
  • Educate customers on available Toast POS products and services through presentations and demonstrations
  • Executing high volume of calls, emails and coordination between internal and external resources and franchisee customers
  • Utilize Salesforce CRM to produce a hardware and software quote and contract for all individual locations of a customer’s rollout
  • Understand and effectively communicate the strengths, benefits, and challenges of a rollout in order to make the POS transition as smooth as possible for both the customers and Toast


Do You Have The Right Ingredients?

    • Ability to work comfortably and effectively with teammates and colleagues in cross-functional roles
    • Excellent written and verbal communication skills
    • Technical aptitude to master existing CRM as well as overcome future challenges
    • Self-driven motivation to complete a project smoothly and efficiently
    • Ability to deal with objections appropriately
    • Attention to detail and ability to thrive in fast-paced shifting environment
    • Preferably Associate’s or Bachelor’s degree


*Bread puns encouraged but not required

#LI-REMOTE




As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.

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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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