The Engagement Manager is a key position within the Bullhorn Professional Services team. This individual will liaise directly with our global Enterprise Sales team to ensure we are clearly laying out the implementation path not only for our prospects, but for our internal teams.

Why this job is important: 

• This role serves as the “confidence builder” to our prospects needs as they are making the decision to move forward with Bullhorn

• This role will be responsible for outlining our Engagement Management framework and ensuring we are appropriately staffed to execute against our initiatives

As Engagement Manager, a typical day might include:

• Working as an extension of the Enterprise Sales Teams, the Engagement Manager will partner with Sales Managers to provide insight and support on new Enterprise opportunities with regards to Professional Services capabilities, methodologies and processes.

• Working with customers to understand, document and analyse their project requirements

• Identifying non-standard customer requirements and manage outcomes by liaising with internal teams at Bullhorn

• Validating and assist customers in identifying and obtaining commitment for deployment plans for service activation

• Understanding existing and future product capabilities and apply knowledge to proposed services

• Owning the pre-sales design review process and collaborate with reviewers to deliver a customer sponsored Project Plan

• Owning the overall scope of the project, ensuring that all requirements have been effectively documented and signed off

• Liaising with the Sales organization to ensure deals are properly positioned to customers and prospects

• Focus on account mapping with the Sales and Bullhorn internal teams to form an integrated account plan and ultimately optimizing revenue and exceeding forecasts

This job might be for you if:

• You have 3+ years’ experience working in Enterprise Services Sales or Pre-sales for SaaS companies

• You are willing to travel 50% of the time

• You exhibit professionalism and a positive attitude and enjoy working with clients and various teams internally

• You are able to present, engage and influence negotiations at c-level

• You have a background in Enterprise Professional Services, Sales and/or Delivery

• You possess strong analytical skills and risk awareness

• You are driven and dedicated for success

• You have the ability to prioritize and manage workloads effectively

Bonus points for:

• Prior experience in the recruiting industry is desired, as is experience supporting/implementing a CRM product.

• A high comfort level with the Software Development Life Cycle (SDLC)

• Project Management Profession (PMP®) certification

Strong culture makes Bullhorn a great place to work! Our offices offer a casual, collaborative environment with weekly catered-in lunch and breakfast, and "First Thursday" social events. Bullhorn offers unlimited vacation, quarterly paid volunteer days through its philanthropic group Bullhorn Cares, and an open invitation to Bullhorn Allies groups, which celebrate and cultivate diversity and inclusion for all employees.

You might be a fit for Bullhorn if:

• You are energetic and enjoy working in a fast-paced environment

• You are confident and love sharing success with your team

• You take ownership of your work and continuously strive for improvement