Director of Sales Operations

| Greater Boston Area
Director, Sales Operations
We are seeking a Director of Sales Operations for our rapidly growing IoT solutions business. This is a new role, and a great opportunity for an experienced sales operations professional to quickly make an impact and create the systems and processes to help us achieve our aggressive growth ambitions.
Candidates must be located in the Boston metro area.
Core Responsibilities
· Develop strategies and execution plans to improve sales efficiency and gross margins.
· Own end-to-end process of tracking operational metrics and delivering meaningful insights to the business, define and deliver techniques to improve the funnel performance for sales management.
· Identify best practices for Hubspot and Netsuite usage, reporting and adoption. Work closely with our internal business operations group for technical enhancements and upgrades.
· Own KPI reporting and dashboards for the sales team, sales executives, as well as company-wide leadership and executive team.
· Develop sales enablement training and documentation to ensure sales methodology is incorporated into daily workflows.
· Ensure operational readiness for new product launches, campaigns and other sales initiatives
· Create and maintain documentation of sales processes, policies, and relevant sales training materials and assist with on-boarding new sales talent. Enforce and support sales team responsibilities and rules of engagement.
· Coordinate quarterly and annual sales meetings.
· Partner with marketing operations to refine lead qualification and allocation process.
· Partner with VP sales and team leads on forecasting.
Core Requirements
- 8+ years of experience in sales operations in a technology company, preferably hardware or Saas.
- Expertise in CRM systems and marketing systems such as HubSpot.
- Intensely analytical and process-driven.
- Excellent presentation and organization skills.
- Positive attitude and detail focused.
- Strong business acumen and strategic thinker.
- Highly collaborative.
- B.A. or B.S. required.
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Our office is located in Boston's Leather District, home to many tech startups and just a few blocks from South Station.

An Insider's view of SmartSense by Digi

What’s the vibe like in the office?

The vibe in the office is definitely energetic. People are always working in the functional work spaces rather than at their desks or can be found taking a break and participating in our office foosball league. People are excited about the work we're doing and the people we get to work with.


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What projects are you most excited about?

One of the largest projects SmartSense has been looking forward to is the new gateway which will be able to work with our entire sensor line. This will mean a much easier use case for all involved. It will also mean to the customer a far less complicated setup. This will help us to streamline our product offering, in which we are excited.


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What are SmartSense by Digi Perks + Benefits

SmartSense by Digi Benefits Overview

Comprehensive Health Plan
Dental Plan
Vision Plan
Accident Plan
Critical Illness Plan
Flexible Spending Plan
Life Insurance Plan
Commuter Benefits
Matched 401 k
Stock Purchase Plan
Educational Reimbursement Plan
College Fund "529 Plan"
Travel Assistance Benefit
Employee Assistance Program

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Unlimited Sick Days.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Pool Table, Foosball, Darts and Air Hockey.
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
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