Toast
We power successful restaurants.
Boston, MA

Director of Growth

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We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. 

Bready* to make a change?

We are searching for a go-getter who is not afraid to roll up their sleeves. You are excited by tough problems and are able to thoughtfully break down complex projects. You will have a track record of delivering results, complete ownership of work and outputs, finding a way to work through barriers, finding ways to work efficiently, and excellent business judgment. You will have a demonstrated ability to think analytically about the business, have a critical eye for detail, and have high expectations and standards.

About this roll*: 

  • Strategize & Deliver: Set the vision and delivery of all Growth projects and initiatives
  • Drive Success: Lead all Growth initiatives and drive them to success -- from building, launching, and optimizing by partnering with cross-functional stakeholders. 
  • Define, implement and evaluate metrics and goals to ensure business success
  • Scale and automate the growth of GTM Strat Ops Programs through processes and operational excellence.
  • Scope projects, design work plans and lead projects to timely and effective completion
  • Synthesize and process insights to transform complex findings/analyses into concise recommendations
  • Collaborate effectively with other teams, including the Sales Team, Sales Associate team, and Operations team

Do you have the right ingredients*

  • 10+ years Sales Ops, Business Operations, Strategy, MBA preferred
  • Experience managing and developing teams
  • Results-driven leader who is fearless about execution, can champion a vision and roadmap, and is not afraid to dig into the details with the front-line team
  • Data-driven mindset with proven experience utilizing metrics & insights as tools for informed decision-making
  • A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team’s work
  • Project management skills; will have demonstrated the ability to push projects over the finish line with sound planning and persistent execution; will understand how to align resources, seek the input of key constituents, and manage others to achieve desired results

*Bread puns encouraged but not required

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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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