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Director of Business Development, Strategic Partnerships

| Greater Boston Area

Toast Overview:

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

Position Overview:

The Partnerships Team is responsible for the end-to-end development and deployment of Toast’s Partnership strategy. This includes working closely with our product and platform teams to develop strategy, scoping potential partnerships and negotiating contracts, developing relationships with external and internal parties, and executing the deployment and ongoing growth of partnerships across a cross-functional team within Toast.

We are looking for an Associate Director to run Partnerships BD; you will work alongside other leads on the Partnerships team to grow our impact on Toast. The successful candidate will have experience in building a team, creating complex business partnerships, and guiding the team to drive deep ecosystem integrations. You’ll be comfortable dealing with uncertainty, and be able to put structure to complex, unstructured product problems.

What you will do:

  • Develop and execute Business Development strategy and tactics across Toast and its key products, including our fast-growing platform.
  • Own Partner identification, prospecting, and negotiation end-to-end.
  • Lead cross-functional team in developing new partnerships, including creative, legal, finance, product, comms, support, etc.
  • Work closely with other Partnership team leads to collaborate and execute on a cohesive partnerships strategy.
  • You will also work with cross-functional teams across including Product, Account Management, Sales, Marketing and International teams to identify and engage partners that enhance Toast product functionality and distribution.
  • Design, implement and monitor necessary analytics to measure and optimize BD impact.

Do you have the right ingredients?

  • 5+ years of experience of work experience with at least 3 years as a leader for partnerships, business development or other business-related teams.
  • Leadership & general management skills, especially in setting strategy, gaining alignment, & building a strong team.
  • Proven ability to develop relationships, negotiate, and problem solve with external partners.
  • Demonstrated product sense and experience growing/distributing new products. Engineering experience is valuable but not required; being able to work with product teams is a non-negotiable requirement.
  • Strong analytical skills – able to evaluate opportunities from strategic, brand, financial, and operational perspectives.
  • Excellent interpersonal skills with the ability to think and communicate creatively, thoughtfully, and on your feet with diverse technical and non-technical groups, spanning all organizational levels.
  • Strategic thinker and tactical executor able to shift from big picture to detailed operations on a dime.
  • Strong team player with excellent track record of success in highly matrixed, fast-paced environments with changing priorities.
  • BA/BS required; Masters is a plus.


Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
Toast values candidates with varied backgrounds — and these 3 employees prove it
Watch

An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
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