DataRobot is looking for an experienced Deal Desk Manager to lead building and scaling the DataRobot Deal Desk.

You will help our constantly growing sales team orchestrate complex deals with minimal friction. You’ll collaborate with a passionate team and work with industry leaders in the field of Automated Machine Learning. This will initially be an individual contributor role, with management and team building responsibilities as we grow.

Responsibilities:

• The Deal Desk Manager will help to accelerate deal cycles to close and maximize revenue by partnering with our sales reps in proposal building, pricing, quote generation and opportunity management in the effort to structure profitable and compliant transactions
• In addition, you will add strategic value by highlighting process inefficiencies and areas in need of enablement or definition, and working with multiple departments directly with the field sales team to ensure deals are being supported to the highest standard possible
• Review proposals / quotes and provide Sales with deal structure and pricing guidance to optimize profitability, meet strategic corporate goals, and accelerate deal closure
• Provide proactive support, guidance and creative solutions to the sales team in order to help drive new deals as well as for renewal/up-sell opportunities, while being aware of relevant customer information, provisioning and current invoices.
• Ensure compliance with company pricing and discount policies.
• Identify potential training issues and coordinate with Sales Enablement to develop & communicate said issues to all necessary business functions
• Hire and train future Deal Desk team members.

Requirements

• 3-5+ years deals desk / sales or sales operations experience, preferably within a SAAS environment.
• Ability to understand detailed pricing models and strategies.
• Ability to analyze and recommend the best course of action for complex pricing situations.
• Approve/Reject/Escalate proposals based on thorough analysis and business judgement
• Can operate in an ever changing environments and work within tight deadlines
• High level of accountability; proven ability to take ownership and solve problems. Dedication to excellent customer service. Self-motivated, able to work independently as well as contribute to a team
• Excellent communication (written and verbal), organizational, analytical and independent problem-solving skills as well as strong presentation skills
• Expertise in Excel and Salesforce required.