Dynatrace
Dynatrace enables flawless and secure digital interactions.
Waltham , MA
Hybrid

Deal Desk Analyst

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We are seeking an outgoing, detail-oriented individual to join the Deal Desk team. This person will act as a trusted advisor to Sales and other key stakeholders and will be responsible for performing an in-depth review of all nonstandard deals within a defined territory. This is a highly visible role in which you will be exposed to the highest levels of Sales leadership as well as other members of the Dynatrace executive team.

 

As a member of the Deal Desk team, you will work with closely with Sales to construct and review potential deals, enable effective decision making by providing analyses of deals to key stakeholders, and work with cross-functional groups to drive process improvement.

Your role:

  • Perform all necessary background research and analysis on all nonstandard and discounted deals in a given territory.
  • Present analyses of deals to decision makers in a clear and concise fashion that enables them to make a quick and informed decision.
  • Serve as a gatekeeper to the senior members of the Deal Desk by reviewing requests before they are escalated.
  • Build relationships with the Sales team and help craft deals early in the Sales cycle in a fashion that is in the best interests of Dynatrace and also the customer.
  • Partner with Sales Operations to drive process and systems improvements
  • Perform ad hoc analysis and projects related to discounting and Deal Desk activity

Your Qualifications:

  • Prior experience working in a Deal Desk or other direct sales support role preferred
  • Ability to think critically and analyze deals in depth
  • Strong written and interpersonal communication skills
  • Attention to detail
  • Solid business acumen
  • Substantial knowledge of software licensing and pricing concepts
  • Working knowledge of ASC 606 as it pertains to software companies
  • Bachelor’s Degree
  • Experience with SFDC a plus
  • Prior experience in a software sales role is a plus

How you’ll learn the role:

  • Attend and participate in all (or as many as possible) formal and informal calls between Deal Desk and Sales.
  • Coordinate the scheduling of Deal Desk calls in NORAM and LATAM.
  • Participate in “drive time” sessions with members of the DD in which you review deals together.
  • Document key takeaways from Deal Desk calls.

Dynatrace provides software intelligence to simplify enterprise cloud complexity and accelerate digital transformation. With AI and complete automation, our all-in-one platform provides answers, not just data, about the performance of applications, the underlying infrastructure and the experience of all users. That’s why many of the world’s largest enterprises trust Dynatrace to modernize and automate enterprise cloud operations, release better software faster, and deliver unrivaled digital experiences.

 

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an equal opportunity employer and VEVRAA Federal Contractor. We consider all qualified applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, veteran status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.


Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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What are Dynatrace Perks + Benefits

Dynatrace Benefits Overview

Being a leader in the market doesn’t mean it’s all work and no play. At Dynatrace, our employees take their jobs seriously but also like to have fun. While at work, we encourage you to take a break and enjoy a game of ping-pong, have a cup of coffee or go to the gym. Work flexibility is important at Dynatrace, we are investing in your growth and happiness! Dynatrace provides a comprehensive benefit plan that allows employees to select benefits that fit their personal needs and stay competitive in the market place.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Employee resource groups
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Our values
We keep things simple. Common sense has guided our journey and enabled us to grow and excel. As we’ve developed, we've identified three pillars that define and embody our culture:

Innovate with Passion
We build innovative solutions and creative approaches to our business across all functions to benefit our stakeholders. Our passion is fueled by our profound curiosity, inspiration, and desire to drive positive change.

Engage with Purpose
We aspire to fulfill our mission by committing to excellence and delivering meaningful customer value. We collaborate and communicate effectively to reach our shared goals and aid our customers in achieving their objectives. We listen with empathy, encourage diverse perspectives, act with kindness, and foster an environment where every Dynatracer can have an impact.

Win with Integrity
We deliver results through honesty, transparency, and accountability. We compete with tenacity while upholding the highest ethical standards and respect for our customers, partners, and colleagues. We constantly learn from feedback, celebrate with humility, and strive for excellence.

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