Deal Desk Analyst

Company Description

What's it like to work at Quick Base? Well, our company, our market and our customers are growing fast.

This means all Quick Base employees are engaged in interesting and challenging work, we have the opportunity to try new and different things and lots of room for career advancement (1/3 of our employees are in a new role from 1 year ago!). We work with exceptional colleagues and foster an environment that empowers those closest to the work to make decisions and provide each other the support to move quickly and learn as we go. Quick Base combines the excitement and pace of a startup with the stability and work/life balance of a market leader. Find out if Quick Base is for you!

About the team:

At Quick Base, we believe that exceptional employees are not only the key to our success, but also to our

customers’ success. Our teams are small, diverse, nimble and highly empowered to drive Sales excellence.

Each team owns its own commitments and outcomes. Our employees enjoy interesting challenges, learn

fast, and strive to do the best work of their life.

Position Overview:

The Deal Desk Analyst is a cross-functional role with responsibilities ranging from orchestrating complex deals with minimal friction to recommending process and system enhancements in support of efficiency and simplicity across the organization in support of the Quote to Cash process.  You’ll collaborate closely with sales, finance, operations, legal, and product development to achieve success.

Responsibilities:

• Help to accelerate deal cycles to close by partnering with our Account Executives in proposal building, pricing, and quote generation in an effort to provide the Client with the appropriate package while maximizing revenue.
• Provide deal structure guidance and creative solutions by fully understanding billing systems, various licensing models, deal structures and pricing to support to the sales organization while maintaining internal pricing standards
• Help drive approvals of non-standard business terms and reduce ambiguity in support of the sales organization
• Work cross-functionally with product development, sales operations, sales, finance and legal to recommend changes to process and billing structure, updates in product, changes in approvals, etc.
• Identify and drive implementation of process improvements to support growth and scalability
• Become a subject matter expert on all aspects of the deal operations process, creating documentation as necessary.
• Assist with driving and gathering requirements for pricing structure and strategy, marketing initiatives and product enhancements (operationalize/execution)
• Identify potential training opportunities and coordinate with Sales Enablement to develop & communicate materials to all necessary business functions.
• Serve as the point of contact and subject matter expert on deal structure and internal deal issue resolution on behalf of the sales team
• Able to work well unsupervised and as part of a larger team

Qualifications:

• Bachelor’s Degree required with emphasis in: Accounting, Business Management, Finance preferred
• 2 to 4 years of experience in the following areas:
  • Sales Operations
  • Order Management: Knowledge and understanding of the quote-to-cash process
  • General Operations: Administrative procedures, process/project development, and system procedures.
  • Business Enablement and Management:  Experience in maintaining operational capability while reacting to business needs

Interpersonal Skills:

• You nail the fundamentals and sweat the details to deliver exceptional results so others can count on you
• You never stop short of delivering awesome
• You deliver exceptional results so others can count on you
• You thrive to develop yourself to do the best work of your life