Dynatrace
Because the world needs software to work perfectly!
Waltham , MA

Customer Solutions Engineer (Application Support)

| 3008
Do you love technology and software? Are you ready for challenging role troubleshooting the latest and greatest technology? Want to work with a fun, energetic and talented team? Then continue reading!
 
Who we are:
Dynatrace is software intelligence! We have redefined application performance monitoring to a full scale with end-to-end visibility of every user, across every application, anywhere in the digital ecosystem. Our platform is AI powered, full stack, automated monitoring! Find out more, try our demo!
 
What you will be a part of:
As a Customer Solutions Engineer you will be an integral part of our customer support and success. You will work on troubleshooting our platform for Dynatrace clients, working in multiple technical environments, on multiple languages, throughout the digital ecosystem. In this role you will receive continuous opportunity to learn new technology and grow as a true “technologist”.
 
Why work at Dynatrace:
Working at Dynatrace provides you with continuous growth opportunities in an environment catered towards learning, creativity and innovation. We pride ourselves on working hard and having fun! You will get to work in the heart of Detroit, a city being named as the next “Tech-Hub” of the US. You are provided with easy access parking to Ford Field, where we have an open, casual office. A few perks of our office and Dynatrace can be seen below. 

Qualifications/Requirements

  • 1+ years of related technical work experience (ex: development, support, etc.)
  • Exposure to Java, Python, .NET Development, or other programming languages
  • Experience with usage and basic administration of Windows and Linux/Unix operating systems
  • Must be comfortable with command-line interactions on each platform
  • Experience with software support and troubleshooting
  • Bachelor’s degree in Computer Science or relevant work experience 

What will make you stand out

  • Troubleshooting is your passion
  • Enterprise application support experience (preferred)
  • You are fascinated by technical challenges and think outside the box
  • Enjoy being creative and show a high-energy with a passion for winning
  • Strong communication and presentation skills
  • Self-motivated with a strong work ethic
  • Hands-on team player and proactive person of action
  • Passion for exchanging knowledge with other colleagues and suggesting product improvements

Perks and Benefits

  • Great Medical Benefits including Health, Vision and Dental
  • Awesome Work/Life balance with a generous PTO/Holiday package
  • Provided with excellent hardware/software for you to be successful 
  • Barista-Quality coffees and teas provided
  • Fresh fruit provided on Wednesdays
  • Free snacks to keep you energized
  • Subsidized drinks including sodas and energy drinks
  • Continued education assistance and more

Dynatrace Benefits

  • Competitive compensation and benefits (annual fitness reimbursement, online therapy program, employee discounts, etc.)
  • Access to 155K personal & professional development courses through Udemy for Business 
  • Regus flexible office space membership
  • Yearly Volunteer Time Off hours
  • Monthly virtual office stipend 
  • Open door to various Employee Resource Groups
  • Opportunity to work for an award-winning, 11x magic quadrant leading company
  • Continued education assistance and more

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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Where we are

Just 11 miles west of Boston, you'll find the Dynatrace headquarters, placed outside the bustle of the city in the tech-hub of Waltham.

Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • AWSLanguages
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • AngularFrameworks
    • DB2Databases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • DynatraceAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
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What are Dynatrace Perks + Benefits

Dynatrace Benefits Overview

Being a leader in the market doesn’t mean it’s all work and no play. At Dynatrace, our employees take their jobs seriously but also like to have fun. While at work, we encourage you to take a break and enjoy a game of ping-pong, have a cup of coffee. Work flexibility is important at Dynatrace, we are investing in your growth and happiness! Dynatrace provides a comprehensive benefit plan that allows employees to select benefits that fit their personal needs and stay competitive in the market place.

Culture
Volunteer in local community
Greater Boston Food Bank. Cradles 2 Crayons.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Disability insurance covers 100% of annual salary with no maximum.
Dental Benefits
Our dental plan covers $2500 of expenses.
Vision Benefits
Annual eye exams are $10 co-pay with $140 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Dynatrace, Inc. 401(k) retirement plan offers pre-tax and after-tax contributions, a wide spectrum of investment options, loans and a year-end True-up.
401(K) Matching
Dynatrace, Inc. provides employees with a 401(k) matching plan managed by Fidelity. We match 6% of contributions up to 3% of an employee's annual gross pay.
Employee Stock Purchase Plan
Dynatrace, Inc. offers qualified employees to purchase company shares at a 15% discount.
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees have unlimited Sick days.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Dynatrace, Inc. offers pre-tax commuter benefits for all employees.
Game Room
Stocked Kitchen
Dynatrace, Inc. has a fully stocked kitchen including unlimited snacks, coffee, tea.
Some Meals Provided
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Lunch and learns
Promote from within
Online course subscriptions available

An Insider's view of Dynatrace

How would you describe the company’s work-life balance?

Dynatrace provides great work-life balance as they are flexible with working hours, PTO, personal days, happy hours, etc. Management understands the importance of taking time off for the team's wellbeing and performance. The most important one for me is the hybrid model as it allows me to spend more time with my family.

Chanely Yu

Team Lead - Sales Development LATAM

What does your typical day look like?

I start going through my Salesforce tasks and running through my Cadences in SalesLoft -- this consists of sending targeted emails, executing campaigns, and cold calling. Throughout the day I'm always on LinkedIn where I read any posting from my Named Accounts, read through profiles and network. I then communicate these findings with my Reps.

Kristen Armata

Sales Development Representatives NORAM

How does the company support your career growth?

Dynatrace has a fantastic training program in place to support new hires! The SDR team continues that training with weekly, monthly, and quarterly enrichment to help new employees gain the skills needed to be successful!

Jamie Mallett

Partner Program Manager NORAM

How do you make yourself accessible to the rest of the team?

From the time the new employees attend boot camp to their time in the field around the world, I make myself available to every rep, manager, SE...the entire organization for sales calls, employee meetings, partner calls, events, etc. I have direct communication with team members daily and I give everyone my number and they know they can call me.

Steve Pace

SVP, Global Sales

How has your career grown since starting at the company?

I’ve been with Dynatrace for 2+ years now and it’s incredible to look back and see how I’ve grown professionally over that time. From launching a company-wide employee advocacy program to having the opportunity to teach incoming “Dynatracers” about the benefits of social media.

John Rocker

Social Media Manager

Jobs at Dynatrace
72

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Senior Sales Operations Analyst - Sales Planning

Dynatrace
Greater Boston Area
9 hours ago
+36
Are you someone gets excited by enabling leadership through analyzing and communicating the meaning behind sales trends? Do you like working in a fast-paced environment, where change is the norm, and your day to day activities continuously vary? Do you thrive working in a fun but serious work environment?   If you answered yes to the above three questions, then this is your opportunity to be part of one of the fastest growing companies in the

Senior Manager – Sales Operations Strategic Planning and Analysis

Dynatrace
Greater Boston Area
9 hours ago
+36
We are seeking an outgoing, hands-on, and collaborative individual to lead the Global Sales Operations team’s Strategic Planning and Analysis functions. The person filling this role will cross functionally partner with global stakeholders across the sales organization, playing a critical role in ensuring the continued acceleration of the business.      About You Are you someone gets excited at the prospect of enabling a rapidly growing and

Entry Level Software Consultant (December 2021 Grads)

Dynatrace
Greater Boston Area
9 hours ago
+36
As a Software Consultant, you will use your product and industry expertise (more on that below) to accelerate product adoption, drive user satisfaction, and provide strategic consulting to our customers. This is done primarily through providing in-product assistance (chat), customized coaching sessions, and product onboarding. Through these customer engagements, you will have the opportunity to educate our customers about our latest product enhancements and how they can get the most value from them. Since Dynatrace ONE is embedded into our product, you will be the voice of our product as well as provide the voice of the customer to our product management and Dynatrace leadership teams.

Alliance Marketing Manager

Dynatrace
Waltham
10 hours ago
+36
As an Alliance Marketing Manager at Dynatrace, you will be responsible for driving marketing strategy, messaging, go-to-market execution plans and sales enablement for our alliance partners. You will be the expert in buyers, their challenges, how they buy and their buying criteria, and will use that knowledge to create and deliver outstanding content, enable the sales team, and ensure successful and consistent execution of product launches.   Att

Salesforce Business Analyst

Dynatrace
Waltham
10 hours ago
+36
Want to be part of a revolution? Already the leader in application monitoring solutions, Dynatrace is redefining the rules of performance with, Dynatrace One, its new 3rd generation platform. We are searching for a Salesforce Business Analyst to support our growing business and advance the value and benefits of information intelligence across our business applications.  Do you have what it takes? Come join our dynamic and growing IT center of

Sales Operations Coordinator

Dynatrace
Waltham
10 hours ago
+36
Provide one-stop-shop support to Sales and Sales Management by assisting them through the sales process, including internal processes and Salesforce inquiries. Coordinate with cross-functional teams (Finance, Product, Partners, Deal Desk and Legal to name a few) to ensure timely deal cycles. Proactively communicate status updates and “remove the noise” so that the sales team can focus on selling. Pursue and leverage feedback from Sales Team and other stakeholders in order to proactively collaborate with Sales Ops Leadership on process and systems improvements.

Senior Sales Operations Analyst – Incentive Plan Program

Dynatrace
Waltham
10 hours ago
+36
Your passion for collaboration and data analytics will put you in a leading role supporting the effectiveness of our rapidly growing global sales organization. Your relationship-building skills will form the foundation for creating the critical bridge between our sales organization and our sales incentive program. Your curiosity and drive for career growth will help uncover opportunities for innovation and continuous process improvement across our global organization.

Customer Solutions Engineer (Application Support)

Dynatrace
Greater Boston Area
10 hours ago
+36
Do you love technology and software? Are you ready for challenging role troubleshooting the latest and greatest technology? Want to work with a fun, energetic and talented team? Then continue reading!   Who we are: Dynatrace is software intelligence! We have redefined application performance monitoring to a full scale with end-to-end visibility of every user, across every application, anywhere in the digital ecosystem. Our platform is AI powered

User Experience (UX) Researcher

Dynatrace
Waltham
18 hours ago
+36
Dynatrace is looking for a UX Researcher to join our growing digital marketing team. Reporting to the Manager of User Experience, you’ll team up with a group of ambitious, collaborative designers and developers to create best-in-class experiences for our Digital Marketing properties.  Our ideal candidate will help us understand user behavior, needs, and motivation at a fundamental level. They will do this through user interviews, ethnographic

Inside Sales Representative- Emerging Enterprise

Dynatrace
Waltham
1 day ago
+36
Here at Dynatrace the Account Executive (ISR) own the entire sales cycle for a specified territory. This includes developing new customer leads (generated from both outbound prospecting and inbound inquiry), positioning Dynatrace, and closing business on a monthly basis. The Account Executive is expected to develop a territory go-to-market (GTM) plan and execute daily to that plan. This includes targeting accounts and specific contacts within the

Web Analyst

Dynatrace
Greater Boston Area
3 days ago
+36
As a Web Analyst, you’ll work with some of the largest sites on the web across major industries (retail, auto, finance, travel, etc) and help them answer questions about site performance and user engagement, helping to drive improved customer experience for their customers and improve their business.   Dynatrace’s tools generate mountains of data, a lot of which customers don’t know how to make use of…that’s where you come in. You will turn that

Technical Product Specialist - Spanish Speaking (US only)

Dynatrace
Greater Boston Area
3 days ago
+36
Are you looking for a fast-paced environment where you can blend your technical curiosity and experience with your passion for helping others (in this case, our customers) succeed in overcoming some of their biggest digital transformation challenges? If so, look no further. We want to talk to you!    The world needs perfect software and Dynatrace works with some of the world’s leading brands to deliver this, including Adobe, Samsung, Verizon,

Technical Product Specialist - Portuguese Speaking (US only)

Dynatrace
Greater Boston Area
3 days ago
+36
Are you looking for a fast-paced environment where you can blend your technical curiosity and experience with your passion for helping others (in this case, our customers) succeed in overcoming some of their biggest digital transformation challenges? If so, look no further. We want to talk to you!    The world needs perfect software and Dynatrace works with some of the world’s leading brands to deliver this, including Adobe, Samsung, Verizon,

Data Analyst

Dynatrace
Greater Boston Area
3 days ago
+36
As a Data Analyst, you’ll work with some of the largest sites on the web across major industries (retail, auto, finance, travel, etc) and help them answer questions about site performance and user engagement, helping to drive improved customer experience for their customers and improve their business.   Dynatrace’s tools generate mountains of data, a lot of which customers don’t know how to make use of…that’s where you come in. You will turn

Senior Director of Corporate and Divisional Finance Systems

Dynatrace
Waltham
3 days ago
+36
We are seeking a Director/ Senior Director, of our Finance Systems and Business Intelligence team to establish a new, dedicated capability within Dynatrace. In this newly created role, you will support Dynatrace with respect to Finance Business Systems and BI: Implement data driven decisions for efficiency and customer-focus goals. This function will assist in standardizing and consolidating more activities into a global business services (GBS)

Office Admin Manager

Dynatrace
Waltham
3 days ago
+36
We are looking for a “Rockstar” Office Admin Manager with an effervescent personality, who can cultivate an energetic team-oriented vibe and be a positive influence throughout the organization. An approachable Office Admin Manager with strong leadership qualities. Someone with excellent communication and interpersonal skills, who feels comfortable talking with everyone, from the executive team to a delivery person, while at the same time making

Enterprise Customer Success Manager (MA - VIRTUAL)

Dynatrace
Waltham
3 days ago
+36
The Customer Success Manager (CSM) is responsible for preserving and growing subscription renewals from the assigned named accounts, for Digital Experience Management (DEM) solutions in assigned territory by driving adoption using a customer engagement lifecycle model.   The CSM will drive subscription renewals, navigate enterprise organizations, and collaborate with the renewal to ensure on-time renewals.   Develop and manage customer

Senior Sales Operations Analyst – Territory & Quota Management

Dynatrace
Waltham
3 days ago
+36
Our fast-paced NORAM Sales Operations team is seeking an outgoing, hands-on, and creative leader to provide strategic support to NORAM Sales Management and Operations Team. The person filling this role will partner directly with the NORAM VP Sales and NORAM Director of Sales Operations and will be responsible for assisting with critical sales processes around territories, productivity, CRM maintenance and analytics.

Senior Data Privacy Counsel

Dynatrace
Waltham
4 days ago
+36
Dynatrace is looking for a Senior Privacy Counsel to join its global Legal team. The Senior Privacy Counsel works closely with the cross-functional privacy and security team and business process owners to implement the Company’s data privacy strategy, roadmap, initiatives and policies. Responsibilities Provide privacy guidance and practical solutions within the company to ensure that regulatory and contractual obligations are met with respect to

QA Analyst

Dynatrace
Waltham
4 days ago
+36
Want to be part of a revolution? Already the leader in application monitoring solutions, Dynatrace is redefining the rules of performance with, Dynatrace One, its new 3rd generation platform. We are searching for a Salesforce QA Lead to support our growing business and advance the value and benefits of information intelligence across our business applications.   Do you have what it takes? Come join our dynamic and growing IT center of excellence!

Senior Product Marketing Manager- APM

Dynatrace
Greater Boston Area
4 days ago
Dynatrace is changing the rules of software intelligence, so we’re looking for game-changing people. Big thinkers and doers that constantly push to the next level. Joining Dynatrace means being part of the team that has gone way beyond Application Performance Monitoring and is building businesses in DevOps, Cloud Automation, Infrastructure Monitoring, Digital Experience, Business Analytics and Application Security, whew! While we are proud of our

Sales Operations BI Analyst

Dynatrace
Waltham
4 days ago
Are you someone gets excited by using data to tell a story? Do you like working in a fast-paced environment, where change is the norm, and your day to day activities continuously vary? Do you thrive working in a fun but serious work environment?   If you answered yes to the above three questions, then this is your opportunity to be part of one of the fastest growing companies in the Cloud. We are looking for a curious but focused individual who

Senior Solutions Engineer

Dynatrace
Greater Boston Area
4 days ago
Dynatrace is the world leader in providing Application Performance Monitoring software. Some companies claim leadership, Dynatrace proves it. We’re redefining the rules of performance, with a focus on what it takes for companies to succeed in today’s digital economy. Being a trailblazer is hard work and we need dedicated team players that will work to ensure Dynatrace remains #1 in the market.   Our growing Enterprise Solutions Architecture Team

ACE Delivery Consultant

Dynatrace
Greater Boston Area
4 days ago
In this role, you’ll work directly with our customers to implement, configure, provide training, and deliver use-case consulting for our award-winning platform. You’ll represent Dynatrace as a trusted adviser, guiding customers along their digital transformation journeys. You’ll have the opportunity to learn new technologies while using your existing knowledge of web applications and cloud technologies. Ideally you have a background in

Application Security Sales Engineer - North America

Dynatrace
Greater Boston Area
4 days ago
An excellent opportunity to be a key team contributor to the exciting Dynatrace Application Security endeavor. The individual will closely work with the application security sales team to drive the technical lane in opportunities and will be responsible for providing pre-sales technical support and expert guidance to the broader customer facing teams. Dynatrace is looking for technically knowledgeable, assertive, success-driven, energetic person

BI Developer

Dynatrace
Waltham
4 days ago
The Junior BI Developer is primarily responsible for designing and developing solutions, both creatively and according to specified requirements, using SQL and Power BI technology for Data Warehouse solutions. The Developer will also assist with system implementation and support tasks. The position requires excellent coding and communication skills and the ability to work with team members of the development and architecture team. The Developer

Enterprise Software Engineer

Dynatrace
Greater Boston Area
4 days ago
Our growing Enterprise Solutions Architecture Team has formed out of a high demand in our Enterprise clients needing leadership to deploy the Dynatrace platform at extreme scale. As we continue to grow, solutions such as our new and expanding online services portal or custom solutions that help maximize the use of the Dynatrace platform for our clients often need continued development support and assistance as our user base and engagement

Digital Marketing Specialist, Paid Search

Dynatrace
Waltham
5 days ago
Under the guidance of the Senior Digital Marketing Manager, Paid Acquisition this rolewill be responsible for the development and implementation of strategies aimed at driving traffic to the Dynatrace website through paid marketing campaigns that focus on paid search.    The Digital Marketing Specialist, Paid Search will manage the day-to-day including the strategy, planning, implementation, optimization and reporting of paid search plans. This

Sr. Cloud Database Developer

Dynatrace
Waltham
5 days ago
We are looking for a strong data oriented person with experience in building data warehouse solutions. Identify projects, manage requests, and resolve issues to ensure the timely & accurate delivery of data to support Business Intelligence reports, analytics, ad-hoc reporting. Establish data controls with emphasis on data quality and process automation. A deep understanding of SQL and ability to model data based on usage, volume, performance and value.

Senior Sharepoint Engineer

Dynatrace
Waltham
5 days ago
The Collaboration Engineer is responsible for implementation, administration, documentation, training, and end-to-end functionality of online collaboration tools. This role has a primary focus on SharePoint Online, and secondary focus on Microsoft Teams and Slack. We are looking for a developer-minded engineer to help us expand our SharePoint footprint and usage. 

Senior Product Marketing Manager

Dynatrace
Waltham
5 days ago
Dynatrace is changing the rules of software intelligence, so we’re looking for game-changing people. Big thinkers and doers that constantly push to the next level. Joining Dynatrace means being part of the team that has gone way beyond Application Performance Monitoring and is building businesses in DevOps, Cloud Automation, Infrastructure Monitoring, Digital Experience, Business Analytics and Application Security, whew! While we are proud of our

Sales Technology Specialist

Dynatrace
Waltham
5 days ago
As the global business facilitator of our Sales tech stack, the Sales Technology Specialist will promote user adoption among our systems to drive return on our software investments. This team member will ensure optimal software functionality in alignment with our Sales process to drive deal process efficiencies worldwide.   This role is critical in coordinating cross departmentally with Business Systems, Marketing Operations, Sales leadership,

Salesforce Administrator

Dynatrace
Waltham
5 days ago
Under the guidance of the Senior Director of Business Systems, you will play a key role in managing the software development lifecycle for Dynatrace cloud-based business applications. You will part of the team responsible for daily production support and continuous improvement initiatives. 

Product Marketing Manager

Dynatrace
Waltham
5 days ago
Dynatrace is changing the rules of software intelligence, so we’re looking for game-changing people. Big thinkers and doers that constantly push to the next level. Joining Dynatrace means being part of the team that has gone way beyond Application Performance Monitoring and is building businesses in DevOps, Cloud Automation, Infrastructure Monitoring, Digital Experience, Business Analytics and Application Security, whew! While we are proud of our

LATAM Enterprise Sales Development Representative

Dynatrace
Waltham
5 days ago
The Sales Development Representative is responsible for identifying and qualifying sales opportunities for APM software field sales organization. Sales Development Representative will partner with field sales representatives and marketing to generate demand and qualify leads.

Salesforce Solution Architect

Dynatrace
Waltham
6 days ago
Under the general guidance of the Salesforce Platform Manager , you are responsible for the architectural design, development and cost-effective integration of Salesforce.com. You will partner with business analysts and Sales, Marketing, Finance, Legal, and Product teams across the company to define and translate their requirements and processes into enterprise business solutions. As a proven Salesforce Solutions Architect, you will support business strategy initiatives through requirements and process, technical design and solution sessions, and provide hands-on expert-level mentoring to developers.

Senior Recruiter - Marketing

Dynatrace
Waltham
6 days ago
Dynatrace, the leader in Application Performance Monitoring, provides software intelligence to simplify enterprise cloud complexity and accelerate digital transformation. With AI and complete automation, our all-in-one platform provides answers, not just data, about the performance of applications, the underlying infrastructure, and the experience of all users. That’s why many of the world’s largest enterprises, including 72 of the Fortune 100,

ITSM Application Engineer

Dynatrace
Waltham
6 days ago
The primary objective of this role is to ensure our internal ITSM is fully delivering maximum value to the Dynatrace organization worldwide.   The role is responsible for making sure that all required operational processes are implemented within the ITSM timely and effectively. Additionally, that the ITSM road map is proactively managed and continues to meet with the organization requirements. This includes active communication and agreement by

Inside Sales Representative

Dynatrace
Waltham
6 days ago
Here at Dynatrace the Account Executive (ISR) own the entire sales cycle for a specified territory. This includes developing new customer leads (generated from both outbound prospecting and inbound inquiry), positioning Dynatrace, and closing business on a monthly basis. The Account Executive is expected to develop a territory go-to-market (GTM) plan and execute daily to that plan. This includes targeting accounts and specific contacts within the

Digital Marketing Manager, SEO

Dynatrace
Waltham
6 days ago
As the Digital Marketing Manager, SEO at Dynatrace, you will be responsible for the development and execution of strategies aimed at increasing traffic to Dynatrace.com through search engines. You will utilize search engine optimization tactics and best practices, monitor & identify industry trends, and interpret performance to inform actionable recommendations to drive the business forward. Under the guidance of the Senior Digital Marketing

Account Executive -Emerging Enterprise

Dynatrace
Waltham
6 days ago
Here at Dynatrace the Account Executive (ISR) own the entire sales cycle for a specified territory. This includes developing new customer leads (generated from both outbound prospecting and inbound inquiry), positioning Dynatrace, and closing business on a monthly basis. The Account Executive is expected to develop a territory go-to-market (GTM) plan and execute daily to that plan. This includes targeting accounts and specific contacts within the account, building relationships with IT and Lines-of-business (LOB), determining business pain and working to map the proper solution and close business.

Senior Sales Operations Analyst - Sales Planning

Dynatrace
Waltham
6 days ago
Are you someone gets excited by enabling leadership through analyzing and communicating the meaning behind sales trends? Do you like working in a fast-paced environment, where change is the norm, and your day to day activities continuously vary? Do you thrive working in a fun but serious work environment?   If you answered yes to the above three questions, then this is your opportunity to be part of one of the fastest growing companies in the

Sales Enablement Manager

Dynatrace
Greater Boston Area
1 week ago
The role....   Please note this is an individual contributor role. As a Sales Enablement Manager, you’ll work closely with our sales and enablement leaders to deliver strong outcomes for North America field-based Enterprise Account Executives & Regional Directors. You will design and deliver a broad range of strategic sales training programs; the objectives being to reduce ramp time, increase consistency of overachieving sales quota and expand

Engagement Manager

Dynatrace
Greater Boston Area
1 week ago
We are looking for an ACE Services Velocity Engagement Manager to support our continued business growth. Reporting to the Enterprise Program Management Practice Manager, NORAM ACE Services, the primary function of this position is to support ACE Services success by working with Regional Services Managers, Sales, Consultants and Customers to manage Velocity Engagements. Role & Responsibilities Responsible for the successful delivery of a wide

ACE Delivery Consultant - Security Clearance Needed!

Dynatrace
Greater Boston Area
1 week ago
In this role, you’ll work directly with our customers to implement, configure, provide training, and deliver use-case consulting for our award-winning platform. You’ll represent Dynatrace as a trusted adviser, guiding customers along their digital transformation journeys. You’ll have the opportunity to learn new technologies while using your existing knowledge of web applications and cloud technologies.

Sr. Business Relationship Manager- Quote to Cash Business Systems

Dynatrace
Waltham
1 week ago
Under the general guidance of the Director of Business Systems Enterprise Applications, you are responsible for establishing and maintaining an effective conduit between Sales users and the business applications team, developing a command of current state automation processes and charting a course for persistent improvement. You will partner with Business Process Owners, Business Analysts and other members of the Business Systems team in serving the Sales Quote to Cash functions and other teams across the company to define and translate their strategy, requirements, and processes into enterprise business automation. 

Global Program Lead - Sales Coverage and Territory

Dynatrace
Waltham
1 week ago
Our Global Sales Operations team is seeking an experienced Sales Territory & Coverage Program Lead to help drive our global territory coverage and client segmentation strategy and programs. If you are experienced with go to market strategies and client segmentation strategies, know Salesforce and are savvy with Company account data sources and analytics, this role is a great opportunity for you!   This role is a key member of the Global Sales

Performance Analyst

Dynatrace
Greater Boston Area
1 week ago
As a Performance Analyst, you’ll work with some of the largest sites on the web across major industries (retail, auto, finance, travel, etc) and help them answer questions about site performance and user engagement, helping to drive improved customer experience for their customers and improve their business.   Dynatrace’s tools generate mountains of data, a lot of which customers don’t know how to make use of…that’s where you come in. You will

Strategic Alliance Manager

Dynatrace
Greater Boston Area
1 week ago
Dynatrace provides software intelligence to simplify enterprise cloud complexity and accelerate digital transformation. With AI and complete automation, our all-in-one platform provides answers, not just data, about the performance of applications, the underlying infrastructure and the experience of all users. That’s why many of the world’s largest enterprises trust Dynatrace to modernize and automate enterprise cloud operations, release better

Senior Sales Operations Analyst – Territory & Quota Management

Dynatrace
Greater Boston Area
1 week ago
Our fast-paced NORAM Sales Operations team is seeking an outgoing, hands-on, and creative leader to provide strategic support to NORAM Sales Management and Operations Team. The person filling this role will partner directly with the NORAM VP Sales and NORAM Director of Sales Operations and will be responsible for assisting with critical sales processes around territories, productivity, CRM maintenance and analytics. Your Highly Visible Role · O

Senior Legal Counsel - Commercial Contracts

Dynatrace
Waltham
1 week ago
Dynatrace is changing the rules of software intelligence, so we’re looking for game-changing people. Big thinkers and doers that constantly push to the next level. Joining Dynatrace means being part of a team that has gone way beyond Application Performance Management and is defining Software Intelligence for the Enterprise Cloud. Redefining an industry is hard work and it takes focused, dedicated team players. Come get in the game. We are

Legal Counsel - Commercial Contracts

Dynatrace
Waltham
1 week ago
Dynatrace is changing the rules of software intelligence, so we’re looking for game-changing people. Big thinkers and doers that constantly push to the next level. Joining Dynatrace means being part of the team that has gone way beyond Application Performance Management and is defining Software Intelligence for the Enterprise Cloud. Redefining an industry is hard work and it takes focused, dedicated team players. Come get in the game. Location:

Contracts Negotiator - North America

Dynatrace
Waltham
1 week ago
Dynatrace is changing the rules of software intelligence, so we’re looking for game-changing people. Big thinkers and doers that constantly push to the next level. Joining Dynatrace means being part of the team that has gone way beyond Application Performance Management and is defining Software Intelligence for the Enterprise Cloud. Redefining an industry is hard work and it takes focused, dedicated team players. Come get in the game. Dynatrace

Administrative Assistant

Dynatrace
Waltham
1 week ago
We are looking for a talented, energetic team oriented multi-tasking Administrative Assistant to join the Dynatrace team at our office in Waltham, MA. Someone with an effervescent personality, who is welcoming, warm, and friendly to everyone that they encounter. A person willing to roll up their sleeves to help maintain the overall appearance of the office. This is a dynamic role where you will be interfacing with employees from around the world,

Cloud Innovation Architect

Dynatrace
Greater Boston Area
1 week ago
Dynatrace offers the market-leading software intelligence platform, purpose-built for the enterprise cloud. With automatic and intelligent observability at scale, our all-in-one platform enables the world’s largest organizations to transform their businesses and deliver perfect user experiences. And we’re growing FAST!   The Dynatrace Innovation Services team builds and delivers solutions that extend the Dynatrace platform with modern automation

Sales Development Representative / Enterprise

Dynatrace
Waltham
1 week ago
The Sales Development Representative is responsible for identifying and qualifying sales opportunities for APM software field sales organization. Sales Development Representative will partner with field sales representatives and marketing to generate demand and qualify leads. Qualifications Understanding of IT operations management solutions a plus. Experience using a CRM, (Salesforce.com preferred). College diploma/university degree or

Sales Development Representative

Dynatrace
Waltham
1 week ago
The Sales Development Representative is responsible for identifying and qualifying sales opportunities for APM software field sales organization. Sales Development Representative will partner with field sales representatives and marketing to generate demand and qualify leads.

Senior Software Engineer - Platform Integration

Dynatrace
Greater Boston Area
1 week ago
Dynatrace is the world leader in providing Application Performance Monitoring software. Some companies claim leadership, Dynatrace proves it. We’re redefining the rules of performance, with a focus on what it takes for companies to succeed in today’s digital economy. Being a trailblazer is hard work and we need dedicated team players that will work to ensure Dynatrace remains #1 in the market.   Our growing Enterprise Solutions Architecture Team

Platform Integration Engineer

Dynatrace
Greater Boston Area
1 week ago
Dynatrace is the world leader in providing Application Performance Monitoring software. Some companies claim leadership, Dynatrace proves it. We’re redefining the rules of performance, with a focus on what it takes for companies to succeed in today’s digital economy. Being a trailblazer is hard work and we need dedicated team players that will work to ensure Dynatrace remains #1 in the market.   Our growing Enterprise Solutions Architecture Team

Sales Development Representative

Dynatrace
Waltham
1 week ago
The Sales Development Representative is responsible for identifying and qualifying sales opportunities for APM software field sales organization. Sales Development Representative will partner with field sales representatives and marketing to generate demand and qualify leads.

Recent Grad-Sales Development Representative

Dynatrace
Waltham
1 week ago
The Sales Development Representative is responsible for identifying and qualifying sales opportunities for APM software field sales organization. Sales Development Representative will partner with field sales representatives and marketing to generate demand and qualify leads.

Senior Manager – Sales Operations Strategic Planning and Analysis

Dynatrace
Waltham
1 week ago
Your passion for collaboration and data analytics will put you in a leading role supporting the effectiveness of our rapidly growing global sales organization. Your relationship-building skills will form the foundation for creating the critical bridge between our sales organization and our sales incentive program. Your curiosity and drive for career growth will help uncover opportunities for innovation and continuous process improvement across our global organization.

Customer Marketing Manager

Dynatrace
Waltham
1 week ago
It’s never been more important to create strategic relationships between customers and the companies that serve them to ensure that customers are recognizing value from their investments, adopting new functionality, and serving as an advocate for the company.  The Customer Marketing Manager at Dynatrace is responsible for defining, executing, analyzing and managing the post-sale customer journey with a maniacal focus on driving customer

Cloud Application Security Architect

Dynatrace
Waltham
1 week ago
Dynatrace is seeking a Cloud Application Security Architect located in the United States. Preferably in Waltham MA or Detroit MI, but virtual is an option. This role is responsible for analyzing and auditing the security of our cloud business applications and related integrations, such as Salesforce, Marketo, NetSuite, etc. This includes discovering and addressing security issues, building processes and automation, and working closely with our Business Systems team to quickly resolve new security challenges and drive implementation of new solutions. 

Partner Marketing Manager: Global Systems Integrators

Dynatrace
Waltham
1 week ago
The Global Systems Integrators (GSIs) Partner marketing manager for Global Systems Integrators (GSIs) will be a key member of the rapidly growing Partner organization within Dynatrace. You will be based in North America (NORAM) and focus most of your time with named GSI’s operating in the NORAM Market while also supporting GSI activity in other geographies were needed.  The role will cover both marketing to the GSIs and marketing with/through the

Senior Director/Director of Global Treasury

Dynatrace
Waltham
1 week ago
Reporting to the VP of Finance, our team is looking for an accomplished Senior Director of Treasury to lead our Treasury and Risk Management activities in a rapidly growing business environment. This candidate will assume the responsibilities to scale our global treasury function. In this role, you will be responsible for developing the overall strategic vision, including the Company’s investment and risk management strategies. You will also lead our banking relationships, cash management and oversight of our global insurance programs. In addition, you will also work closely with Finance's executive management to ensure appropriate treasury financial systems are in place, support the accelerated growth, expansion, and global scale of the organization.

Strategic Alliance Manager

Dynatrace
Remote
1 week ago
- Define, manage and drive Dynatrace ecosystem partnerships. - Manage partner relationship success and satisfaction. - Work with partner to develop joint solutions and sales plays that leverage partner capabilities & technologies. - Lead the relationship from the contractual and operational perspective. Identify and develop new areas of the partnership which are accretive for both organizations. - Collaborate with Dynatrace Partner Marketing to drive joint marketing activity and Dynatrace Product Management to identify value-adding integrations. - Develop overall strategy and success plan for each named partner. Drive monthly, quarterly progress towards strategic goals within plan. - Develop strong Dynatrace goodwill and awareness across partner organizations. - Act as partner advocate within Dynatrace and educate on how we can further build our partner ecosystem. 

Technical Product Specialist

Dynatrace
Waltham
1 week ago
Are you looking for a fast-paced environment where you can blend your technical curiosity and experience with your passion for helping others (in this case, our customers) succeed in overcoming some of their biggest digital transformation challenges? If so, look no further. We want to talk to you!    The world needs perfect software and Dynatrace works with some of the world’s leading brands to deliver this, including Adobe, Samsung, Verizon,

Senior Sales Operations Analyst – Territory & Quota Management

Dynatrace
Remote
1 week ago
Our fast-paced NORAM Sales Operations team is seeking an outgoing, hands-on, and creative leader to provide strategic support to NORAM Sales Management and Operations Team. The person filling this role will partner directly with the NORAM VP Sales and NORAM Director of Sales Operations and will be responsible for assisting with critical sales processes around territories, productivity, CRM maintenance and analytics. Your Highly Visible Role · O

Global Lead - Developer Relations Open Observability

Dynatrace
Greater Boston Area
1 week ago
At Dynatrace we are committed to making observability available and driving the open-source ecosystem forward. We have been actively contributing to projects like OpenTelemetry and were the founders of the W3C Trace Context standards. As a company that has been working in monitoring and observability for more than 15 years, we know a lot about these topics. In our interdisciplinary open-source team, we are working on challenging projects around

Director of Strategic Planning and Pricing (SaaS)

Dynatrace
Waltham
1 week ago
Passionate about creating a WOW-effect for your end users? Always asking WHY and focusing on ease of use to find the revolutionary solution? Looking for an innovative cloud company with a start-up vibe and offices around the globe? Apply now and be part of our motivated and talented team. Dynatrace is the global leader in digital performance management. Our products and services are powered by artificial intelligence, cover the full stack of technologies and are completely automated (Our Products). Our drive for innovation in product and services is unparalleled, and that’s how we enable customers like Apple, Delta Airlines, SAP, United Health Care, JP Morgan and many others (Meet our customers) to drive their digital businesses with ease. In this high growth environment (Don't take our word for it), you will have plenty of opportunity to grow and succeed.

Manager, Business Systems - Finance Applications

Dynatrace
Waltham
1 week ago
Under the general guidance of the Director of Business Systems, you are responsible for the architectural design, development, and cost-effective integration of our NetSuite, OneSource, and Blackline Systems. You will partner with business analysts and other members of the Business Information Systems team in serving Finance Accounting FP&A, Sales, Marketing, teams across the company to define and translate their requirements and processes into enterprise business solutions. As a proven Leader and NetSuite Solutions Architect, you will support business strategy initiatives through requirements and process, technical design, and solution sessions, while providing hands-on expert-level mentoring to developers.