As a Conversation Development Representative, you will engage live with Drift site visitors. You have a single mission, to help people buy and become better marketers and sales professionals. In this role you will be measured by two key metrics number of meetings booked and the quality of the conversations. We want to provide an experience for our future customers that can not be found anywhere else in the world and you will establish how we get there.

What you’ll be doing at Drift:

• Serve all Drift prospects and customers by providing white glove chat engagement on Drift.com
• Support our sales team by routing prospective customers through Drift and connecting them with our team of experts
• Work closely with Sales Leadership to create engagements that delight customers, and set up relationships that will last
• Achieve or exceed monthly quotas of booked meetings and qualified opportunities, and close transactional business
• Manage, track, and report on all activities and results
• Learn and maintain in-depth knowledge of Drift’s product suite, industry trends and competition
• Put the customer at the center of everything you do

About you and what type of skills you’ll need:

• Must be extremely customer centric, service oriented and sales minded
• Technologically savvy and ability to learn new technology fast
• Exceptional written communications skills
• The ability to work individually and collaborate within a team environment
• 1-2 years of work experience in customer-centric roles

About Drift

Drift is the world's leading conversational marketing and sales platform that helps businesses connect now with the customers who are ready to buy now. After just two years in market, the company has become one of the fastest growing SaaS companies of all-time and was named to the Forbes Cloud 100, LinkedIn Top 50 Startups, Entrepreneur's Top Company Cultures, Boston Business Journal's Best Places to Work, and SaaS Company of the Year by the NEVCA.