Client Executive

| Greater Boston Area | Hybrid
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Hi Marley is the only digital communications platform built for insurance. With our innovative SaaS application, we are on a mission to transform the insurance industry one conversation at a time - and we are having fun and learning a ton along the way! We celebrate each other's victories in and outside of work, respect each other as individuals and professionals and value ideas over hierarchy. Hi Marley promotes a culture of continuous learning, by always seeking ways to be better for ourselves, our team and our customers.

We are growing quickly and looking for a motivated, dynamic, personable and strategic Client Executive. The ideal candidate will have demonstrated success closing enterprise software deals involving multiple stakeholders in highly regulated industries such as insurance and finance, where relationships and trust are at a premium.

The focus will be selling into top enterprise accounts and working with enterprise-level clients. The successful candidate will manage complete sales-cycles, often presenting to C-level executives the value of Marley. The role will report to the Head of Growth and interact directly with every function within Hi Marley.


What you’ll do:

  • Responsible and accountable for pipeline and revenue targets 
  • Build a sales pipeline and drive the full sales cycle from identifying new prospects to close
  • Work cross-functionally with Marketing, Product, Design, Education and Engineering to execute sales strategy
  • Responsible for carrying a quota aligned to specific strategic accounts
  • Maintain timely and accurate reporting of the pipeline, account plans and activities
  • Educate customers on how Hi Marley can benefit them and their insureds
  • Partner with the Customer group to ensure customer receives maximum value and adoption
  • Monitor the company’s industry competitors, new products, and market conditions
  • Demonstrate industry expertise on key business issues, processes and trends as well as develop and demonstrate Hi Marley solution domain expertise
  • Attend events and conferences to improve the Hi Marley brand visibility and network
  • Accurately capture and report all aspects of account and opportunity information within a sales force automation (SFA) system

What we are looking for:

  • 2+ years in sales managing and closing enterprise software deals
  • Experience selling in long sales-cycle environments (6 mo.+)
  • The ability to build authentic relationships both internally and externally
  • Exceptional communication skills, highly organized, collaborative and detail oriented
  • Comfort in a startup environment – we move quickly and wear many hats in a dynamic environment
  • Comfort with travel – expected 40% - 50% to develop and maintain relationships

Who We Are:
Hi Marley has six permission to play values (Integrity, Inclusive, Compassion, Respect, Gratitude, Coachable) and three core values that are the foundation of our company culture, which every employee embodies:

  • Max Courage - we encourage our team, our customers, and their customers to dream big, try new ideas and maximize impact by measuring risk.
  • Be Humble – we lead with appreciation and promote a culture of humility, compassion and openness to learn from anyone, anywhere.
  • Ubuntu “I am because we are” - we believe true success is much bigger than any single individual or company.  By aligning our individual aims behind a shared purpose we can achieve our fullest potential, together.

What We Offer:
Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better. On top of an exciting, supportive and intellectually challenging workplace, we are offering

  • A fun, lively startup culture
  • Core values-based leadership
  • A culture of employee engagement, diversity and inclusion
  • Full benefits package including parental leave, a matching 401k program, and medical, dental, vision, disability, and life insurance.
  • Open vacation policy - we all work hard and take time for ourselves when we need it
  • Competitive salary and generous stock options - we all get to own a piece of what we’re building
  • Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup



Hi Marley is proud to be an equal employment opportunity employer. We celebrate diversity and do not discriminate based on gender, sexual orientation, gender identity, religion, race, veteran status, disability status, or any other characteristic protected by applicable law. We are committed to building an inclusive work environment representing a variety of backgrounds, perspectives, and skills, where all employees are encouraged to be their authentic selves.

Hi Marley participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please review the documents under "E-Verify Poster" here: https://e-verify.uscis.gov/web/OnlineResources.aspx

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • CSS3Languages
    • HTML5Languages
    • Node.jsLanguages
    • jQueryLibraries
    • ReactLibraries
    • AWS Serverless LamdaFrameworks
    • MongoDBDatabases
    • DynamoDBDatabases
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • FullStoryAnalytics
    • FigmaDesign
    • IllustratorDesign
    • MiroDesign
    • PhotoshopDesign
    • FigmaDesign
    • MicroDesign
    • Monday.comManagement
    • MondayManagement
    • SharepointManagement
    • WordpressCMS
    • Sprout SocialCMS
    • Salesforce PardotCMS
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • Salesforce PardotCRM
    • MailChimpEmail
    • Salesforce PardotEmail
    • ZoomInfoLead Gen
    • Salesforce PardotLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

Location

10 Post Office Square, Boston, MA 02109

An Insider's view of Hi Marley

What's something quirky about your company?

I dare you to find another company that will send you homemade chicken noodle soup when an illness has swept through your family! Hi Marley has been bright spot in an otherwise difficult year.

Dan

Director, Customer Success

What's the biggest problem your team is solving?

What brings us together is this shared drive to create change throughout the insurance industry or local community. Whether it's developing a feature or leading a community service initiative, you will find a team who wants to be the change they see in the world.

Lina

Product Manager

How does the company support your career growth?

As a company, we’re in a great position, through funding and gaining early traction in the market. This foundation creates some awesome new opportunities. We’re lucky to have a great group of engineers who come to work excited to learn and make an impact at Hi Marley every day and do a great job of maintaining a truly collaborative and fun culture.

Dave

VP, Software Engineering

What unique initiatives do you have that encourage innovation?

An initiative we established early on & have fully embraced is our quarterly Marley IO – a 24-hour competition where cross-functional teams compete to create the most innovative initiative they can that will add value to our users, business & industry. It fosters fun, creativity, collaboration & innovation & is something we all look forward to!

Stefanie

Chief People Officer

How has your career grown since starting at the company?

I’ve been so lucky to start my career at Hi Marley. Being at a startup allows me to take on new challenges and opportunities that wouldn’t be available at a larger company, which has allowed me to grow fast, learn new skills, accelerate my progress and see the impact of my work early in my career.

Lucy

Software Engineer 2

What are Hi Marley Perks + Benefits

Hi Marley Benefits Overview

We offer medical and dental insurance, generous 401k match & equity options, open vacation policy, a flexible schedule, wellness initiatives, learning & development benefits, and fun events throughout the year!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
https://builtin.com/brand-studio/hi-marley-empowers-employees-fosters-sense-belonging
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Hi Marley offers an L&D benefit of $1000 per year

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