Channel Sales Manager

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RightHand Robotics (RHR) is building a world-class team to solve the biggest problem in ecommerce logistics: how to fulfill orders, despite demand that’s growing at six times the rate of available labor. Our cutting-edge robotic picking systems manipulate hundreds of thousands of items -- it’s a software-driven, hardware-enabled technology that meets the increasing demands of e-commerce order fulfillment and other industries.

We’re looking for a Channel Sales Manager to join our Sales Team to develop and execute the RightHand Robotics channel sales programs.  This will include the detailed planning, and execution for onboarding, training, and support of RHR integration and OEM partners.  Working with the Head of Sales and Head of Partnerships you will manage the activities of our partners to uncover new opportunities and win orders for RHR.  This position will have global responsibilities as the RHR partner network expands. 

 

You Will:

  • Assist in defining training, incentives, and structure, for RHR channel sales network.  This will include the requirements to become a RHR partner, the responsibilities for each tier, and the communication and working relationship with each partner.
  • Work with the Head of Partnerships to seek out and qualify new partners.  
  • Provide sales and technical training to partners on RHR products and services
  • Support partners with quote support (both sales and technical) to allow partners to build in RHR products into their quotes to end customers 
  • Support partners on sales calls and in-person meetings to close business
  • Coordinate in-house resources to ensure timely responses to the RHR partners
  • Hold regular cadence calls with partners and provide accurate forecasts regarding the growth of channel pipeline and orders
  • Support and represent RHR at marketing events
  • Responsible for creating an ecosystem where end-customer and partner’s satisfaction is paramount

 

You Have:

  • A BS in a technical or engineering discipline
  • 5-8 years of technical channel sales success
  • Knowledge of the warehouse automation and robotics industry
  • Experience working in a fast paced startup environment
  • Excellent written and verbal communication skills
  • Fluent in Japanese and German (optional) language
  • Solid problem solving skills.
  • Good computer skills. Experience with SalesForce or other CRM databases.
  • Ability to work efficiently and effectively with internal and external people to solve complex customer issues within tight time constraints.
  • Ability to travel 30-50% (both domestic and international) 

 

Bonus Points:

  • Track record of direct sales success in a related field

 

We offer:

  • The opportunity to make an immediate and visible impact in an early stage company with lots of potential.
  • Passionate and fun teammates.
  • Flexible vacation and work schedule.
  • Generous premium coverage for medical and dental plans.
  • Robots, galore!

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • BigQueryDatabases
    • Google Data StudioDatabases
    • KlipfolioDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • SolidWorksDesign
    • InDesignDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MailChimpEmail
    • SlackCollaboration
    • ZoomCollaboration

Location

RightHand Robotics recently moved into a new, bigger space in Charlestown - it is full of robots and our brilliant team!

An Insider's view of RightHand Robotics

What’s the vibe like in the office?

Our office building is a historic post-office with residual architectural elements from the 1930's. The vibe is come-as-you-are, casual, laid back, and friendly. The office is constantly bustling with activity from both team members and robots running 24/7. Our collective interests include FOOD and drink, and general intellectual curiosity.

Rachel

Senior Marketing Associate

How do you collaborate with other teams in the company?

We are a highly collaborative company and we are keenly aware of the siloing many companies begin to deal with as they approach 100+ EEs. We're proactively promoting cross-functional engagement from the way we structure projects to programs like our 'Pillars' (communities of practice) and diverse, rotating Culture & Events Team.

Ryan

Talent Acquisition Lead

How does the company support your career growth?

There's never a shortage of tasks you can take on, and therefore I am able to create the job I want as I go. Whenever I ask for more things to do I'm always given new projects. My managers take a sincere interest in what I've got going on and where I see my career going.

Tabitha

Office and Culture Manager

What are RightHand Robotics Perks + Benefits

RightHand Robotics Benefits Overview

RHR is an exciting fast-paced start-up with a flexible work culture and a multitude of generous benefits and perks. We are a company of self-proclaimed foodies so we always have good food, snacks, and drinks stocked in our kitchen and at many company-sponsored events. We have an amazing health plan that includes dental, vision, and mental health coverage, and we also offer stock options.

Culture
Volunteer in local community
Partners with nonprofits
RightHand Robotics partners with Non Profits such as RESPOND organization.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Hybrid work model
Employee awards
Flexible work schedule
We have a flexible work schedule where employees can come and go as they please. We support flexibility required due to family/personal obligations, and needing to coordinate with our overseas offices
Remote work program
We are currently operating under a hybrid work model, however, pre-covid we offered flexible WFH arrangements which will continue post-pandemic.
Diversity
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Team members go to the nearby rock climbing gym together often, and we have weekly group meditation.
Mental health benefits
Wellness days
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
A few times a year we have low-key company sponsored events for our team where friends and family are invited to participate.
Vacation & Time Off Benefits
Unlimited vacation policy
Sabbatical
Paid holidays
Paid sick days
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
RHR has annual company outings.
Free snacks and drinks
RightHand has a fully stocked kitchen including unlimited snacks, coffee, tea, filtered water and carbonated water, soft drinks, ice cream, and a candy table with Haribo's and Mars' greatest hits.
Some meals provided
Our kitchen is stocked with some breakfast goods, including cereals, granola bars, and fruit, and we have a catered team lunch every Friday.
Company-sponsored happy hours
Happy hours are hosted once every other week with food and drink provided.
Onsite office parking
Pet friendly
RHR's pet policy is dog friendly. Employees can bring in their dog any time, and we try to coordinate with other dog owners via our #pets Slack channel.
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
RHR hosts lunch and learns around once a month.
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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