Buyer Account Manager at Indigo

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Indigo improves grower profitability, environmental sustainability, and consumer health through the use of natural microbiology and digital technologies. Utilizing beneficial plant microbes and agronomic insights, Indigo works with growers to sustainably produce high quality harvests. The company then connects growers and buyers directly to bring these harvests to market. Working across the supply chain, Indigo is forwarding its mission of harnessing nature to help farmers sustainably feed the planet. The company is headquartered in Boston, MA, with additional offices in Memphis, TN, Research Triangle Park, NC, Buenos Aires, Argentina, and São Paulo, Brazil.

The Buyer Account Manager role is an Inside Sales role where you will be growing accounts. The Buyer Account Manager is also responsible for the generation of business in the assigned accounts as well as the attainment of new accounts for the business.


1) Engage with assigned accounts to identify and expand strategic partnerships

  • Develop deep relationships throughout the buyer organization and become a trusted resource
  • Set and meet customer expectations for fast responses to all questions within the same day they are asked
  • Assist buyers in benefitting from additional services of Indigo’s business offerings as needed to grow revenue
  • Provide ongoing training and support for all Indigo products
  • Coordinate with internal Indigo teams to provide support and solutions as needed to make sure that the customers are fully supported

2) Within 30 days build a thorough understanding of Indigo’s brand and products

  • Be able to present Indigo’s pitch regarding value proposition within 60 days

3) Within 6 months, identify, develop and execute strategic targets for Buyer Partnership Agreements

  • Conduct research and discovery calls with 30 accounts.
  • Present and propose 20 accounts.
  • Close and execute 10 Buyer Partnership Agreements

4) Within 12 months, grow Buyer accounts to increase share of wallet with Marketplace transactions and Buyer Partnership Agreements

5) Understands and embodies our mission & core values

  • Excited by Indigo’s mission; believes that Indigo can fundamentally change the agriculture industry; can clearly articulate passion for our mission and values
  • Optimistic and innovative; solution-oriented; shows no signs of cynicism
  • Will be widely viewed as someone who personifies our core values, is committed to them, and leans on them when making decisions. Specifically:
    • Demonstrates a track record of high integrity - doing the right thing, owning mistakes, conducting oneself honestly
    • Values, communicates and interacts with others with high levels of transparency and respect
    • Collaborates well across functions; creates an inspiring and collegial work environment

Key Competencies for Buyer Account Manager (Inside)

1) Understands grain marketing tools and strategies in order to be able to have deep conversations with Buyer accounts

2) Can build and maintain relationships with Buyers to enroll and transact in Marketplace

3) Work across the organization to leverage expertise in bringing indigo services to Buyers

4) Sales oriented; be able to follow and contribute to sales process to get transactions

5) Able to teach and train on Marketplace and associated buyer tools

6) Able to develop strategic plan to execute transactions in Marketplace

7) Comfortable with software tools as part of their everyday job (marketplace, salesforce, etc.)

8) Aggressively wants to win, has a vision, sees how we could transact $1B+ through Marketplace

9) Sees the opportunity to change the world and create the platform of the future with this business  

Key Qualifications for Buyer Account Manager (Inside)

1) Minimum 5 years of experience working in Strategic Account Management 

2) Bachelor’s degree or equivalent

3) Experience in the agricultural industry preferred

4) Some technical experience, or familiarity with CRM systems

5) Memphis-based

Indigo is committed to living our values, specifically “creating a work environment where everyone feels respected, connected, and has opportunities to learn and grow.” As part of living our values, we strive to create a diverse and inclusive work environment where everyone feels they can be themselves and has an equal opportunity of succeeding.

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On the edge of Charlestown, we are within walking distance to restaurants and bars. The Sullivan Square T and bus stop is also right next door!
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