At Markforged, we are on a mission to unlock the next 10x of innovation in design and manufacturing. We build an Industrial 3D Printing Platform to liberate designers and engineers from decades-old, slow part creation processes. NASA, Google, Ford, Amazon, Siemens and thousands of companies in 50 countries use Markforged to print same-day prototypes and produce stronger end-use parts than they did before. With Markforged, customers are able to ship 50X faster, spend 20X less, and build products that are 23X stronger.

The goal of the Business Operations team is to build the foundation of our internal systems and processes, scale these systems, and improve efficiencies. There is a strong focus on analytical and quantitative thinking. The business operations team blends high-level strategic thinking with on-the-ground execution to propel the company to grow and scale well. We are a team of problem-solvers, where all challenges are met with enthusiasm and open minds.

The Business Operations Coordinator position will focus on helping Markforged scale - focusing on new hire on boarding, supporting go-to-market enablement, and helping maintain our data and systems.

In this role you will:

• Support Go-to-Market Operations on boarding activities for new hires as Markforged scales rapidly in 2019
• Partner closely with Sales Enablement, ensuring Enablement success via operational execution
• Manage the execution and communication of internal spiff programs
• Provide support and assistance to the Markforged Sales & Channel Teams
• Verify Salesforce data as system of truth: ensure data accuracy on opportunities, orders, and accounts on regular cadence
• Maintain and update sales and customer records
• Manage Salesforce user requests, troubleshooting, and escalations
• Support Partner Portal related Salesforce activities as needed
• Answer internal team questions regarding systems and programs
• Additional projects as needed

What we look for:

• Raw smarts: business and practical common sense as well as intellect
• Excellent communication skills, written and verbal
• Excellent project management skills
• Acute attention to detail
• "Roll-up your sleeves attitude"
• Critical thinking skills
• Team player that works collaboratively with others
• Knowledge of Excel
• Comfortable in a fast-paced environment
• Strong academic background
• Willingness to learn new skills
• 0 - 2 years experience

Why Markforged?

• At Markforged, we have a culture that values learning, data-driven decision making, and prioritization
• We learn from failure and are not afraid to keep trying after others have given up
• We are a team of talented individuals and are looking to grow with enthusiastic individuals who share our vision of improving how the world innovates
• We offer a competitive compensation package and a full suite of benefits, including medical insurance, dental insurance, vision insurance, 401(k), parental leave, commuter benefits, open PTO policy, and more
• Our work environment includes casual dress, a fully stocked kitchen, bike storage, free parking, weekly catered lunches, and fitness perks

Markforged values the differences among our employees and provides equal employment opportunities to all employees and applicants for employment. These differences include but are not limited to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. This goal emphasizes the development of inclusive work environments that capitalize on each employee’s skills, experience, and unique perspectives as we strive to achieve an unparalleled standard of excellence.

To all recruitment agencies: Markforged does not accept agency resumes. Please do not forward resumes to our jobs alias or Markforged employees. Markforged is not responsible for any fees related to unsolicited resumes.