BEST PRACTICES SOLUTION ARCHITECT

What’s it like to work at Quick Base? Well, our company, our market and our customers are growing fast. This means all Quick Base employees are engaged in interesting and challenging work, we have the opportunity to try new and different things and lots of room for career advancement (1/3 of our employees are in a new role from 1 year ago!). We work with exceptional colleagues and foster an environment that empowers those closest to the work to make decisions and provide each other the support to move quickly and learn as we go. Quick Base combines the excitement and pace of a startup with the stability and work/life balance of a market leader. Find out if Quick Base is for you!

You: 

As a Solution Architect, you will provide industry expertise and technical insights during conversations with both new and existing customers.  Working with our Sales team, you will consult with our customers and prospects to better understand their business functions and processes, learn their initiatives and key drivers, and help architect technical solutions to achieve those objectives.  You will become an industry expert, working with customers on their terms.   

You will facilitate customer workshops, helping key stakeholders and decision makers to get the most value out of Quick Base. 

You have demonstrated your ability to plan and develop technical solutions, solving moderate to complex business problems. In addition to a strong business and operations background, you have a technical consultative mindset, always showing high levels of curiosity about customers and their objectives, and leveraging all information sources to drive future conversations. 

Responsibilities: 

• Drive Sales Conversion: Support business development by providing technical expertise during the sales cycle. 
• Develop New Business: Partner with the Sales team to Evaluate the needs and personas of key decision makers, and formulate effective strategies to win over those decision makers.  

• Partner for Success: Work collaboratively with customers and prospects, and internally with Sales, Customer Success, Customer Care, Product Management and Engineering. 
• Drive Best Practices:  Ensure customers implement Quick Base for long-term success, addressing all Security, Technical, operational, and policy concerns: 
  • Design, architect and implement cloud technology solutions for enterprise grade environments and projects. 
  • Document best practices, white papers, guides and process improvement. 
  • Share expert level knowledge through mentoring, educational development, speaking engagements and blogs, and other social media outreach.

Qualifications: 

• 5+ years business management consulting  
• Experience establishing and nurturing customer relationships at all levels, with both technical and functional stakeholders  

• 5+ years implementing and maintaining with enterprise application solutions, databases, and integrating with enterprise software systems 
• Blend of business and technical education 
• Understanding of and hands-on experience with front-end and back-end coding technologies 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.