Are you an entrepreneurial, intellectually curious, and energetic person? Are you excited about working on new and exciting problems, driving large scale social impact, and helping solve unique scalability challenges? Mainstay is looking for a BDR and Sales Enablement Manager to lead our growing BDR team and help develop & train our high-performing sales team!
Who We Are
At Mainstay we bring the power of artificial intelligence and machine learning to higher education through a communications platform that guides students to and through college and beyond. Our bots help students find the answers they need, wherever they are, whenever they need it--and offer colleges a way to scale one-on-one support to their entire student body and alumni network.
The BDR Manager position is responsible for managing a quickly growing team of inbound and outbound BDRs focused on driving our new business funnel. You will need to continually train, coach and upskill this team in their current role, while also preparing them to promote to a closing AE role in the future. This is an enterprise-level and consultative sale, so it’s essential that the team knows how to get in front of executive prospects, but also listen deeply to understand their goals, gaps, and decision-making criteria via our growth focused sales process. Our BDRs are tasked with bringing conversational AI to the market through prospective partner research, creative outreach strategies, and target account development to position Mainstay as the best value in the market.
At Mainstay our sales targets aren’t just a number to strive for; the more partners we can reach, the more students have access to the support they need to be successful through college and beyond. As such, in addition to fostering a healthy competitive spirit, we value authentic and kind leadership and strive to always be a deliberately developmental organization. You will not only have a strong sense of how to find and hire top BDR talent, but also believe that sales is a skill that can be developed with honest feedback, hard work and a growth mindset.
Earnings are tied to the success of your team, as well as your contribution to other enablement initiatives that assist the Account Executive (closing) team such as new product training,
What You’ll Do
- Work alongside our sales leadership and Account Executive team to target, map, and develop prospecting strategies to drive new business opportunities
- Tweak, develop, and strategize with marketing on what messaging and positioning is working best in prospecting efforts and the focus of upcoming campaigns
- Drive accountability through reporting and analyzing data to understand high level and improve efficiencies across the team
- Combine quantitative data and qualitative context (through call recordings, live monitoring, email review, etc.) to identify skill gaps
- Motivate and inspire your team to over perform on their goals and embrace a growth mindset of getting better each day and with every call
- Consistently and effectively coach to and ensure alignment with our strategic sales strategy and playbook
- Hire, onboard and train all new BDRs for higher education and potentially new markets as we enter those as well
- Report to the Director of Sales and join the organization's leadership team
What You’ll Have
- 3+ years of sales experience in cold calling and selling
- Previous sales experience in which you can showcase how you met or exceeded sales quotas
- Some experience, whether in a team lead capacity or formal manager role, hiring and developing entry-level employees
- Desire to meet and exceed measurable performance goals
- Strong written and verbal communication skills
- “No task is too small” attitude, with an eagerness to learn
- An infectious attitude that is positive, open, and high energy
- Proven ability to lead authentically and vulnerably
- Excellent project management skills and ability to create, follow through and improve on internal processes
- Ability to have tough conversations and deliverable actionable feedback in a kind and helpful manner
- Sales training certification a plus
- Sales Enablement experience a plus
Mainstay is committed to creating a company where all employees regardless of background can show up and feel they belong. This is an ongoing journey, and we welcome questions one here we’re at during your interview process. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or fitness level.