The Company:

Leyton is a global consultancy firm dedicated to helping companies of all sizes improve their business performance. Founded in 1997, we have grown to over 1,400 employees in 11 countries, with US offices in Boston and San Francisco.

Currently in the US, our specific expertise is in the implementation and optimization of Research and Development (R&D) Tax Relief and Credits. Our business consultants, technical experts and tax specialists work with a wide range of companies, offering strategic advice on how R&D work can be structured and financed.

We offer real career opportunities in a fast-growing, friendly firm with a dynamic and ambitious team. Our compensation package is competitive and you will be rewarded on the basis of your personal performance, as well as on the basis of the company's overall achievements. For the right candidate, the extensive growth plans for the US offer the opportunity to progress quickly. 

Function of the role:

Account Managers are responsible for engaging and successfully on-boarding new and repeat clients in the Leyton Portfolio.   This role is responsible for the effective and successful coordination of handover calls, early stage project engagement and stakeholder management.

This is a role which requires an organized individual, who is comfortable interfacing with clients, handling multiple projects with both long and short timelines, and facilitating projects involving sales, technical, finance, and external facing client teams.

Main Responsibilities will include:

• Successfully execute client engagements and act as client point-of-contact for project related issues
• Must be able to consistently meet project timelines and ensure client expectations are met and exceeded directly and indirectly via technical and financial consultants.
• Assist with the renewal process for lapsed and current clients
• Liaise as appropriate with Major Accounts team for upcoming deals as well as tricky engagements
• Monitor/flag any delays or process assistance needed as well as deliverables not met by the client.

Desired experience and skills:

• At least 2 years of work experience in Account Management, Customer Success or Project Management required
• A bachelor's degree or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities required
• The ability to work effectively with all levels of the organization to effectively complete assigned projects within the specified timeline
• Professional experience with SalesForce.com, Word, Excel, and PowerPoint
• Excellent organizational, planning, and communication skills
• Integrity, Creativity, Intellectual Curiosity, High Standards, Persistence, and Achievement oriented
• Must be prepared to work occasional non-standard hours and occasional travel
• Project Management skills and training in Agile, Prince II or similar a plus

Perks and Benefits

Leyton offers a comprehensive benefits package including health, vision, dental, healthcare FSA, HRA, 401K, pre-tax transit and parking plans, PTO, and observed holidays.  With a culture built on collaborative teamwork, respect and honesty, energy and can-do attitudes, dynamic innovation and excellence, Leyton fosters a supportive and empowering environment.

Equal Employment Opportunity Policy

Leyton provides equal employment opportunities to all qualified employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Leyton complies with all applicable federal, state and local laws regarding recruitment and hiring.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.