Account Manager - Software
Sales – Boston, Massachusetts
At Rogue Wave Software, we're a trusted partner to Global 2,000 organizations, powering new opportunities and removing risk from strategic initiatives. Our mission is to simplify the hardest problems, improve software quality and security, and shorten the time it takes to deliver value.
Since 1989, our platforms, tools, components, and support have been used across financial services, technology, healthcare, government, entertainment, and manufacturing, to deliver value and reduce risk. From API management, web and mobile, embeddable analytics, static and dynamic analysis to open source support, we have the software essentials to innovate with confidence. To do that, we need exceptional people on our team.
We are searching for an Account Manager - Software, as we are expanding our Account Management Team in Boston and looking for a motivated professional to join our team in support of JRebel and XRebel APM products. This is a great opportunity for candidates who are interested in software sales in a growing business with an amazing opportunity for growth. You will work in a dynamic environment and learn about Java technology, our products, and our sales methodology.
 Position Responsibilities:

• In our team based setting, you’ll work with your assigned CURRENT CLIENTS to renew and upsell EXISTING ACCOUNTS through outbound calling and emailing
• Increase business within existing accounts
• Develop strong customer relationships
• Maintain complete notes in Salesforce.com CRM system
• Proactively engage customers and prospects
• Work with our Customer Success Team and Support Team to increase utilization and the overall health of an account

 Required Skills:

• Bachelor's degree from an accredited institution

 Preferred Skills:

• Minimum of 1 year of inside B2B software sales experience
• Comfortable with introducing new technology to an account
• Ability to connect with and support ongoing customer needs
• Extremely detailed oriented with a creative approach to problem solving
• Positive attitude, able to deal with stressful situations with a pleasant demeanor
• Ability to take direction and follow instructions closely
• Ability to prioritize work deliverables effectively and multi-task
• Self starter who is able to thrive in a fast-paced, deadline-driven environment as part of a global team across multiple time zones
• Eager to learn about new processes, industries, and practices
• Strong interpersonal skills and reliable work ethic
• Partner with team members, management and external customers daily

We are an Agile organization, living our values of Integrity, Customer-centric, Humanity, Communication, Teamwork, and Commitment. To be a successful contributor you need to be a team player and willing to handle a wide variety of tasks daily.

To learn more about Rogue Wave Software visit us at www.roguewave.com.
Rogue Wave Software is an Equal Opportunity, Affirmative Action Employer.