Account Manager (Remote)

| Remote
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Overview /

Numerated is looking for an experienced account management professional to build and manage key senior-level relationships with our most strategic customers. The right candidate has deep experience in engaging in senior relationships, is dedicated to providing exceptional service, and is able to utilize influence to expand Numerated’s strategic and commercial footprint within their book of business. In order to be successful in this role, the candidate must truly be able to partner with our clients, even when that means having the “hard conversations.”


The Account Manager will partner with Numerated’s Customer Success Team to help maximize utilization across our clients and to drive continued business value through our products and services.


Essential Responsibilities /

  • Act as a primary point of contact and provide outstanding service to both business and product stakeholders at client organizations
  • Establish senior-level relationships with client executives to maximize Numerated visibility and penetration across the account
  • Grow revenue through expanding the adoption of Numerated solutions, as well as upselling additional products/services
  • Develop renewal strategies in tandem with Customer Success and proactively identify at-risk accounts and take measures to ensure client issues are mitigated and contracts are successfully renewed
  • Open up new lines of business within existing client organizations by developing relationships outside of our primary contract contacts
  • Understand current client needs and future plans in order to identify upsell opportunities
  • Monitor competitors and potential partner vendors already engaged with client

Education Requirements /

  • Bachelor’s degree in Business, Marketing or related field preferred

Work Experience Requirements /

  • 5-7 years of account management experience in the financial services industry or SAAS
  • Strong understanding of banks and other financial services firms
  • Able to quickly understand new technologies and complex concepts quickly
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels
  • Strong commercial orientation, with ability to negotiate complex renewals and upsells
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • AWS (Amazon Web Services)Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • Amazon Web ServicesFrameworks
    • PostgreSQLDatabases
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM

Location

1 Lincoln Street , Boston, MA 02111

An Insider's view of Numerated

What's something quirky about your company?

We have a lot of strong communicators and that’s created a very special environment. Everyone has a sense of unity and I think that makes Numerated as much a community as workplace. We mostly work from home, and have a lot of casual slack channels, for instance, where you can get to meet new coworkers with similar interests.

Andrew

Data Integration Engineer

What does your typical day look like?

Since we work from home, I get to sleep in. Then I start my mornings by checking my calendar and slack before our morning team standup—its later because we have people all over the country. It’s a great atmosphere and way to set the day’s agenda. Beyond that, a day’s work is typically filled with an equal part collaboration and personal work.

Aaron

Senior Engineer

How does the company support your career growth?

As I grew with the company, so did my responsibilities. I've been able to build features from the ground up, conduct interviews, and lead a team. Numerated also pays for an O’Reilly subscription for the engineers and I've been using it to study for my AWS certification. I've never felt blocked, but always supported.

Guillaume

Senior Software Engineer

How would you describe the company’s work-life balance?

Work life balance is key to what we do. The problems we’re solving are interesting and challenging and we’ve got a great team of really smart people working on them. With that comes a degree of independence that’s important. It allows you to push forward your own ideas. People work hard, but at the end of the day you’re expected to unplug.

Rob

Software Engineer II

What are Numerated Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
We have unlimited time off.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Paid industry certifications
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