Account Manager, Partnership Operations

| Hybrid
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At Cogo Labs, we build startup companies from scratch.
We are a collaborative team of technology- and business-oriented entrepreneurs using innovative tools, big data, and intellectual curiosity to build a platform that spins up successful online businesses, fast.
Cogo Labs is looking for a data-driven, detail-oriented, self-motivated individual to be our newest Account Manager! You will be the bridge between our partners and our internal teams. The types of partners you will work with include but are not limited to advertiser agencies, lead-generation, re-marketing, data, or IP partners.
In your outward-facing role, you will develop and expand relationships to grow revenue and gross profit within an email marketing company under incubation. Your relationships will build over time, as you identify challenges and growth opportunities that you are uniquely capable of solving.
We’re in the business of supporting our partners and our employees equally. If you’re looking to join a team of data- and process-driven Account Managers, who embrace a fun and supportive culture, we want to hear from you!

What to Expect from Cogo:

  • Near obsessive use of data to inform business decisions. We believe that efficient growth happens when we make every decision based on solid, well directed analysis.
  • Unmatched opportunity. We believe in mentoring people to grow as quickly as they can. Today's new grad hires are tomorrow's leaders.
  • Flexibility and novelty. Your role will define itself over time, as you identify the problems that you are uniquely capable of solving.
    A fun, supportive culture. Happy employees are the most successful. We take care of our own, and not just because it's good business.

What we expect from you:

  • Independently onboard and manage a diverse group of partners post contracting to revenue production, developing strong productive customer relationships.
  • Liaise between partners and internal teams to create timelines, goals, and budgets. Prioritize internal goals while also meeting partner expectations.
  • Support existing partner relationships. Identify and create new opportunities and solutions.
  • Work closely with our analysts on current partner performance & areas of potential scale to identify emerging partner needs and growth opportunities.
  • Ensure existing and future partners reach full revenue opportunity sizing through collaboration with sending teams and external partners
  • Manage transparent revenue tracking and reporting pipelines, both internally and client facing.
  • Audit and troubleshoot campaign or technical configurations and reporting discrepancies.

You must have:

  • Bachelor's Degree
  • Proficiency with Excel
  • Basic understanding of data analysis and analytical techniques and methodologies
  • Proven ability to manage and prioritize tasks across disciplines; pivoting to maintain alignment with business goals
  • A self-starter mentality, with a willingness to work both independently and collaboratively
  • Excellent interpersonal skills
  • Strong verbal and written communicator
  • Obsessive attention to detail

Nice to have:

  • 1-2 years of Account Management, Ad Operations, Affiliate and/or Email Marketing experience
  • Experience with online advertising, marketing growth metrics, analytics or finance
  • Ability to communicate technical information to stakeholders with varying technical experience
  • Background in HTML and/or SQL

 Cogo Labs Leadership Principles

1. Take Big Swings

Thinking small is a self-fulfilling prophecy. Leaders strive to spend their time exclusively on what’s important, and they shed the rest. They seek out the highest return on their team’s time and effort.

2. Data Driven

Leaders work backwards from the solution to generate plans. They use data to be sure their time and effort are always leveraged at the most impactful work. They admit when they are wrong and use the data to eliminate their blind spots.

3. Make Moonshine

Leaders create value from spare and under-utilized parts. They’re resourceful and tenacious. They expect and require innovation and invention from their teams, and they find ways to simplify. They are situationally aware; they look for good ideas from anywhere.

4. Insist on the Highest Standards

Leaders keep the standards relentlessly high. They demand high quality products, services, and processes because they deliver high quality products, services, and processes. Leaders solve root problems and ensure that when problems get fixed, they stay fixed.

5. Bias for Action

Leaders run everywhere they go. Many decisions and actions are reversible and don’t need extensive study. Leaders value calculated risk taking because they know that in business, speed wins.

6. Have Integrity; Earn Trust

Leaders listen attentively, speak candidly, and treat others respectfully. They are vocally self-critical, even when doing so is difficult or embarrassing. Leaders are not arrogant. They benchmark themselves against the best and identify their gaps.

7. Hire and Develop the Best

Leaders raise the bar with every hire and promotion. They want to work with other leaders. They recognize exceptional talent and enthusiastically propel them throughout the organization. Leaders are serious about their role in coaching others.

8. Ownership

Leaders think long-term and don’t sacrifice long-term value for short-term results. They own all the inputs to their business. They act on behalf of the entire company, beyond just their own team.

9. Disagree and Commit

Leaders respectfully challenge decisions when they disagree, even when doing so is uncomfortable or awkward. They have conviction; they do not compromise in the name of social niceties. Once a decision is reached, they commit wholly.

10. Dive Deep

Leaders operate at once with immense perspective and granular detail. No task is beneath them. They audit frequently, and they are skeptical when metrics and anecdote differ.

11. Deliver Results

Leaders focus their time on the key drivers for their business. They pursue them obsessively to deliver results with the right quality and in a timely fashion. They rise to the occasion and never compromise.

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Location

Located in the heart of the renowned Innovation Mile in Cambridge, MA, Cogo Labs sits in a premier location ideal for entrepreneurs!

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