About us: WhiteSource sells a platform to help companies manage the open-source software embedded in their products. WhiteSource identifies open-source components and dependencies in a customer’s proprietary software, providing tools to manage the compliance, security, reporting, and licensing of open-source components. 

Founded in 2011, WhiteSource now has more than 100 employees with offices in Israel and the U.S. WhiteSource became backed by Susquehanna Growth Equity in August 2018, enabling it to accelerate growth. In the past, it raised from 83North and Microsoft.

WhiteSource, the leading provider of open source management solutions, is looking for a talented, Customer-driven Account Manager Team Lead who will join WhiteSource growing Sales team!

Responsibilities

· Manage the Account Managers team

· Ownership of the subscription renewal process with existing customers.

· Meet and exceed renewal ratio targets.

· Identify upsell opportunities and maximize the customers' lifetime value.

· Developing strong relationships with customers, connecting with key business executives and stakeholders.

· Work closely with Customer support, Engineering, Product & Customer Success teams to ensure customer success.

· Responding to customers’ requests for information about proposals and quotes.

· Develop business and technical proficiency with all WhiteSource solutions.

· Monitor customer satisfaction across service lines.

·Bachelors’ degree in a related field.

· Proven work experience as an Account Manager Team Leader, Key Account Manager, Sales Account Manager, or Customer Success Manager.

· Proven work experience as a Team Leader, managing a team of at least 3 people

· Experience in managing commercial activities (contracts, quotes, negotiations, proposals, payments and so forth).

· At least 2 years of experience in B2B SaaS companies.

·Experience delivering client-focused solutions to customer needs.

· Excellent communication and presentation skills.