Sales Operations Representative

| Boston

About Us

Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toast’s Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers’ success and we have a lot of fun doing it. As a startup, we move fast and have a lot of opportunity for career growth, so if you’re passionate about your work and want to be in a fun and growing industry, join us!

The Role

Toast is looking for a Sales Operations Representative to play an integral role in scaling Toast’s rapidly growing business. You will join a dynamic Sales Operations team that is the “go-to” team for sales reps, providing support and enabling them to close new business efficiently and effectively. We are a collaborative team that takes our work seriously and has fun doing it.

The success of the Sales Operations team directly impacts the revenue streams of the company and as such this role is an opportunity to join us at a groundbreaking moment and truly make a mark. For the right candidate, this is a career defining opportunity. 

Key Responsibilities

  • Become an expert in the sales process and work extremely closely with our sales reps in Boston HQ and out in the field
  • Increase sales rep productivity by enabling our sales reps to close new business more efficiently and effectively
  • Maintain deal and data integrity in existing deals and new business
  • Constantly strive to improve the existing sales process by focusing on automation, system improvements, and more
  • Work from 11am - 8pm to provide coverage for sales reps in the field during early evening

Qualifications

We are seeking a highly organized, tech-savvy, intellectually curious candidate with excellent communication skills and the ability to learn quickly.

  • BS/BA with 0-2 years of experience
  • Extreme attention to detail
  • Strong technical aptitude
  • Excellent oral and written communication skills
  • Confidence prioritizing and making time sensitive decisions in a fast paced environment
  • Excellent time management and strong sense of urgency
  • Relentless problem-solver
  • Salesforce or other CRM experience, as well as excel, are preferred but not required
Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
401 Park Dr Suite 801 , Boston, MA 02215

Insider's spotlight

What are some social events your company does?

Toast puts a major focus on culture and centers its events around keeping Toasters engaged and social. In the past 6 months alone, we’ve had a competitive field day, a summer appreciation event (with a bonfire, food, drinks, and music), and a fall cookout where we had a pig roast and potluck. One of our own employees even performed with his band.

Brittany Rothstein

Training Content Specialist

What does your typical day look like?

Most mornings I take a second stab at a problem from the day before. With a good night of sleep I can look at things in a new light. If I’m still blocked, I’ll pair with someone after lunch. I love pairing with my teammates. Each of them offer something different and there are no egos on the table which creates an amazing learning environment.

Lisa Pan

Software Engineer

How has your career grown since starting at the company?

I began as an implementation engineer, moved into instructional design, and now I am in my dream role as a product manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

Perks of working here

401(K)
Beer on Tap
Casual Dress
Commuter Benefits
Company Equity
Company Outings
Conferences & Training
Happy Hours
Health Benefits
Parking
Recreational Clubs
Stocked Kitchen
Unlimited PTO
Volunteering Opportunities
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