Sales Manager

Posted 9 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
5-7 Years Experience
Fintech • Financial Services
At Forward, we believe every business deserves financial opportunity.
The Role
As a Sales Manager at Forward Financing, you will lead a team of Account Managers to drive revenue growth and exceed funding targets. Responsibilities include coaching, managing team performance, and utilizing analytics to inform sales strategies. This role involves fostering a culture of continuous improvement and building relationships with partners.
Summary Generated by Built In

Forward Financing is a Boston-based financial technology company with an operational hub in the Dominican Republic, providing fast, flexible working capital to US small businesses that have been underserved by traditional financing options. It is our mission to build a world-class fintech company so our customers and our people can reach their full potential. Forward has been recognized as a Best Place to Work by the Boston Business Journal and Built In Boston and is certified as a Great Place to Work.® We’re investing in our employees, technology, and customer experience – with long-term success in mind every step of the way.

As Sales Manager, you will lead a growing team of high performing Account Managers with the goal of helping the team continue to grow and improve. Within New Sales, your primary focus should be on increasing profitable funding volume through relentless improvement of the sales processes and partner relations. You should strive to provide best-in-class service and experience to our partners, build lasting relationships with key decision makers and creatively problem-solve issues as they arise. We are looking for a driven, capable, and adaptable leader who thrives in a startup environment and uses resourcefulness to solve problems.

In this role you will: 

  • Drive revenue growth and exceed funding volume targets through effective team leadership, coaching, and strategic planning.
  • Onboard, train and manage performance for a team of high-performing Account Managers and Sales Coordinators.
  • Foster a culture of success, continuous improvement, and inclusion.
  • Guide team on the appropriate sales activities, KPIs, best practices, & communication paths that lead to continuous success. 
  • Display ownership and accountability over your team's partner portfolio - understand strengths, weaknesses, threats, opportunities.
  • Support team with deal flow questions - provide guidance to the team on driving deals across the finish line.
  • Utilize analytics and CRM tools to manage sales forecasts, pipeline activities, and territory planning, ensuring strategic and accurate use of data.
  • Work alongside other departmental stakeholders to enhance product offerings, optimize market penetration and portfolio growth.

Requirements:

(Even if you don’t check every box, but see yourself contributing, please apply.)

  • 5-7 years sales experience.
  • 2+ years’ experience managing sales reps.  
  • Experience coaching a team and driving results.
  • Ability to travel on a monthly basis. 
  • Ability to learn quickly.
  • Experience in Account Management (Preferred).
  • Bachelor’s degree (Preferred).
Forward Financing Core Values:
  • Drive the Mission - We believe in financial opportunity for underserved small businesses. We say “yes” when others say “no.”
  • Keep It Real - We value direct communication, candid feedback, and authenticity. We are an open book.
  • Act With Kindness - We create an environment where caring is cool and helping is the norm. We do the right thing.
  • Shoot for Extraordinary - We are inspired by innovative thinking and continuous improvement. We never settle for yesterday’s best.

About Us:

Forward is a fintech company headquartered in Boston, Massachusetts with an affiliate office in Santiago, Dominican Republic, providing fast, flexible working capital to small businesses across the US. Forward offers revenue-based financing – delivering an upfront sum of working capital in exchange for a set amount of the business’s future revenue. By simplifying the requirements, streamlining the process, and using advanced proprietary technology, Forward is often able to deliver approvals within hours and funds that same day — giving more businesses the financial opportunity they need to thrive. Plus, with their dedicated teams and award-winning service, customers get personalized support when they need it most. 

Since 2012, Forward has expanded access to capital by providing over $3 billion in funding to nearly 63,000 small businesses. The company is A+ rated by the Better Business Bureau with an Excellent / 4.8 stars rating on Trustpilot.com. Forward is also recognized as a Best Place to Work by Built In Boston, certified as a Great Place to Work®, and is committed to helping their people and the small businesses they serve to achieve their full potential. 

Forward actively promotes a focus on diversity, equity, and inclusion in all we do. We encourage a workplace where trust and respect are paramount and all employees feel valued, heard, and accepted. Our diverse and driven group of about 450 people, with approximately 200 based in the US, and 250 in the Dominican Republic, is a 100% employee-owned company. Our people are excited about their work, knowing they are helping thousands of small businesses while advancing their own careers.

Perks & Benefits:

At Forward, our team members are at the heart of our company, and we are committed to taking care of them as people, not just employees. We offer a comprehensive benefits package, including but not limited to: medical, dental, vision, and commuter benefits, a flexible time-off policy, paid parental leave, 401k match for US employees, wellness reimbursement, volunteering days, annual professional development budget, and charitable donation match.

Workplace flexibility is a top priority at Forward too. Our Employee Choice policy means that almost all of our employees get to decide where they work. As a business, we are focused on impact; we are more concerned with your contributions to the success of the company than where you get your work done. If face-to-face time is desired, people managers are empowered to find a cadence that works for their team. 

When we aren’t collaborating to drive business and support our customers, we’re finding virtual and in-person ways to get to know our colleagues, celebrate team wins, and have fun together! 

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What the Team is Saying

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The Company
Boston, MA
452 Employees
Remote Workplace
Year Founded: 2012

What We Do

Headquartered in Boston, Forward Financing has been recognized as a Best Place to Work by the Boston Business Journal and Built In Boston and is certified as a Great Place to Work.® At Forward, we believe every business deserves financial opportunity. That’s why we provide fast, flexible capital to small businesses that have often been underserved by traditional financing options. Our mission is to build a world-class fintech company so our customers and people can reach their full potential. We’re investing in our employees, technology, and customer experience – with long-term success in mind every step of the way.

Want to learn more? Visit: forwardfinancing.com/careers

Why Work With Us

We’re building a place where our people want to run to work every day. Here, you’ll be with colleagues who work together towards shared goals and challenge you to bring your best; you’ll work with leaders who support your professional growth and want to see you succeed.

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Forward Financing Offices

Remote Workspace

Employees work remotely.

Our Employee Choice policy allows most team members to choose if they’d like to be fully remote, work in our Boston office, or a hybrid combination.

Typical time on-site: None
Boston, MA

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