Sales Enablement Manager

About Us

At Hiya, we’re revolutionizing voice communication. Our mission is to modernize voice with intelligence for security and productivity

Since 2015, when we introduced the first mobile caller ID and spam-blocking apps, we’ve been at the forefront of voice intelligence innovation. In 2016, we partnered with Samsung and AT&T to launch Hiya Protect, the first network-based spam-blocking solution. In 2019, we introduced Hiya Connect, a branded call SaaS platform that helps businesses reach more customers by phone.

Today, our Voice Intelligence Platform supports over 500 million users globally. By using adaptive AI and audio intelligence, it delivers smarter, safer, and more productive voice calls across networks, apps, and devices. Our network & solution partners have grown to include British Telecom, EE, Virgin Media O2, Ericsson, Rogers, Bell Canada, MasMovil, Telenor, FICO, Twilio, and more.

About the Position

We're looking for a Sales Enablement leader who gives the sales team the clarity, tools, and confidence to win. This role empowers Hiya’s global sales team with the right resources, training, and processes to sell effectively as the company expands into new markets, launches new products, and continues refining its solution story. This person will work closely with Product Marketing to turn positioning and messaging into high-impact materials that help sellers bring Hiya’s value to life, from pitch decks and one-pagers to battlecards and talk tracks. They’ll ensure those assets are easy to find, simple to use, and consistently applied across the team. They’ll also build and run the enablement engine itself: setting up clear processes for how sellers access and request materials, leading training and readiness programs, and creating accountability across the team. They’ll track adoption and effectiveness, identify where gaps exist, and use data and feedback to continually improve how Hiya enables the field. The goal is to make every seller confident, consistent, and customer-ready, while building a foundation that scales as Hiya.

What You’ll Do

• Translate complex product, industry, and competitive information into concise, engaging sales stories and assets.

• Use Product Marketing message frameworks to create and maintain a library of impactful sales collateral Ensure sales materials are aligned with brand voice, go-to-market strategy, and buyer journey stages.

• Collaborate with sales leadership to identify enablement gaps and prioritize collateral creation.

• Package insights into digestible formats that sales teams can quickly absorb and use in live conversations.

• Train and coach sellers on how to use new collateral and stories effectively.

• Design a quantifiable method to measure use of assets to continuously refine and improve content.

Key Competencies

• Storytelling Mastery: Ability to turn complexity into clarity, making technical or nuanced topics easy to understand and compelling to prospects.

• Content Creation: Skilled at building concise, professional, and visually engaging collateral tailored for different buyer personas and stages.

• Cross-Functional Collaboration: Comfortable working across Sales, Marketing, and Product teams to gather inputs and align messaging.

• Audience Empathy: Deep understanding of sales workflows and what sellers need to quickly grab attention, build trust, and overcome objections.

• Project Management: Strong organizational skills to manage multiple collateral requests, priorities, and deadlines.

Qualities that will make you successful:

• 5+ years of experience in Sales Enablement, Product Marketing, or related roles in B2B SaaS or technology.

• Proven experience creating sales collateral that simplifies complex ideas.

• Excellent writing, editing, and visual communication skills.

• Strong understanding of the B2B sales process and buyer journey.

• Proficiency with tools such Google Workspace, Confluence, Asana, Figma, Salesforce, Hubspot, etc….

• Comfortable collecting input from technical/product stakeholders and repackaging it for customer-facing teams.

The person in this role must embody Hiya’s key values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up with a point of view, engaging in open discussion, listening respectfully to others opinions and committing to decisions.

The requirements listed in the job descriptions are guidelines. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you.

More Details

The On Target Earning (OTE) for this role is between $90,000 $168,000. When determining compensation, a number of factors will be considered: skills, experience, job scope, location, and competitive compensation market data.

• Start Date: Immediately

• Status: Full-time

• Type: Hybrid

• Location: Seattle, WA

• Travel Requirements: Up to 25% but likely much less

• Department: Sales

• Reports to: VP of Sales and Carrier Success

• Direct Reports: none

Benefits

• Equity compensation

• 401K program with 3% match through Fidelity Investments

• Self managed vacation plan

• 15 Paid holidays including Recharge Days

• 100% covered medical, dental, and vision for the employee and 50% coverage for dependents

• Flexible spending, health savings accounts and Pretax dependent day care savings plan

• Paid parental leave

• Voluntary Life and AD&D, and Accident insurance options

• Employer-paid life insurance

• Employer-paid long-term disability coverage (in qualifying states)

• Donation Matching for a charity of your choice (up to $1,000/ year)

• $1,000/year reimbursement in Professional Development funds

This position is based in Seattle, WA, USA.

We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career.

Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!