Sales Operations Analyst Intern

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Note: This is a six-month internship, taking place from January to June of 2018.

Brightcove is looking for a Sales Analyst Intern to join our Sales Team! We are looking for an exceptional person to experience the excitement and growth in our very dynamic and fast-paced Sales Organization. The right candidate is a highly motivated person who has a solid an analytical background.

To learn more about the experience, and see how past Co-ops enjoyed their time please click here: https://bcove.video/2viYgZt.

RESPONSIBILITIES:

  • Collaborate with the Sales, Account Management and Customer success teams to ensure customer data is captured in the corporate CRM real time
  • Work as individual contributor reviewing historical corporate contact data and updating CRM system with key data points
  • Maintain CRM with real time information from new deals that are signed
  • Partner with specific AM/Sales team members to assist them in data integrity for customer base and ensure information/data is in the CRM real time
  • Work on various long term projects involving customer account information ranging from contract headquarters to named contacts on the account
  • Work as a member of a team dedicated to the historical clean-up of information and maintenance moving forward
  • Collaborate with sales team to ensure specific customer details are documented in order to properly assist customers
  • Perform analysis on sales data to identify and uncover trends within the organization
  • Compile data used by sales team management to create actionable insights that are presented to sales leadership
  • Uncover data anomalies and performed data cleansing
  • Assist with sales forecasting process - reporting, methodology and analysis

QUALIFICATIONS:

  • Pursuing College Degree
  • Working knowledge of Excel required
  • Experience with CRMs (salesforce or desk) preferred
  • Highly motivated, self starter
  • Strong Organizational Skills
  • Ability to think outside the box
  • Identify areas for process improvement

About us

Brightcove is revolutionizing the way organizations deliver video experiences. We are passionate about online video, and day in and day out we help our customers focus on using video to move their business in meaningful ways, whether that’s in broadcasting or publishing, marketing, or enterprise communications. We do this through continuous technical innovation, nurturing a broad video-centric ecosystem, and by being a true partner to our customers. Video moves us and it moves our customers, nearly 5,000 of them in 70 countries.

Why work here?

Working for Brightcove will give you a unique opportunity to join a fast growing company and play an integral role building products and online services that promise to transform the media industry and change the way people all over the world watch video.

About the work environment

We are located in Boston's innovation district within walking distance from South Station. We strive to maintain a fun, casual and friendly environment at work. Interns are invited to participate in plenty of fun events and to take advantage of weekly bagel Fridays, monthly cake days and our enormous kitchens and snack cupboard.

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Location

290 Congress Street Floor 4, Boston, MA 02210

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