Devo, the cloud-native logging and security analytics company, empowers security and operations teams to maximize the value of all their data. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud. Devo is proud to be recognized as a Great Place to Work®. 
Headquartered in Cambridge, Mass., Devo is backed by Insight Partners, Georgian, and Bessemer Venture Partners. Learn more at www.devo.com.

Technical Project Managers are responsible for managing the implementation process and content creation for new customers of the Devo platform. The successful candidate has a robust technical background, experience interfacing directly with customers and has a proven track record managing complex technical projects. Candidates should live in a large metro area.
Responsibilities:

• Develops and manages the execution of detailed project plans for the implementation, upgrade and customization of the Devo platform to meet/exceed customer requirements.
• Responsible for driving project execution to reduce time-to-value and ensure project completion within given time and budget constraints.
• Schedule and run regular project status calls directly with the customer, partners and stakeholders.
• Participate in pre-sales activities for the purpose of scoping the level of effort required for professional services implementation for prospective Devo customers.
• Facilitating cross-functional coordination with pre-sales, professional services, customer success, cloud operations and customer support.
• Support system architecture definition, hardware/software specification and/or design, implementation, testing, client training, problem identification, and solution deployment.
• Develops and delivers project status reports for management. 
• Operates as part of a project team consisting of other Professional Service Engineers and Technical Program Managers to achieve and exceed customer goals and expectations. 
• Identifies additional product/services opportunities in customer organization.
• Responsible for translating the client's business requirements into specific systems, applications or process designs for very large complex technology solutions and integrating architecture.
• Acts as an advocate for the customer in internal meetings.
• Must be able to operate at the customer's offices as needed. The job requires travel 10% within the US.

Qualifications:

• 5+ years of technical project management experience.
• 2+ years of experience in a role involving direct customer interaction.
• Demonstrated ability to organize, prioritize, and multi-task in a fast paced, changing environment to meet deadlines with minimal direct supervision. 
• Demonstrates proficient and effective presentation skills.
• Excellent written and verbal communication and interpersonal skills.
• Proficiency in Microsoft Office, Google Apps and one or more project management tools (i.e. MS Project).
• Proficiency in software development tools such as Git, Jira and Confluence.
• Extensive experience with Linux and Windows operating systems.
• Experience using ELM/SIEM products is highly desirable (Splunk, Elastic, Arcsight, Qradar, etc).
• Experience with Python, Javascript or Perl is preferred

Education:

We prefer college-educated applicants, but at minimum, high school diploma or equivalent is required for employment.

COMPETENCY PROFILE:

• Action Oriented
• Plans & Aligns
• Manages complexity
• Collaborates
• Communicates Effectively
• Customer Focus
• Resourcefulness
• Drives Results
• Tech Savvy
• Interpersonal Savvy

BACKGROUND EXPERIENCES:

• Project Management
• Microsoft Office
• Google Apps
• Microsoft Project
• SIEM/ELM
• Big Data Query Languages (SPL, SQL, Linq, etc) is preferred
• Syslog
• Git / Jira / Confluence
• Linux/Windows Operating Systems
• Software development experience is preferred
• Cyber Security experience is preferred

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