Are you someone that loves galvanizing a diverse team to solve problems? Do you thrive off making client connections? If so, we want you to help us and a world-renowned university build the next generation of their online learning platforms. 

This Program Manager role is responsible for coordinating the work of our amazing team members with one of our main client’s team. Once the current COVID-19 situation subsides, you will have the unique opportunity to work on-site and from our brand new office in the heart of Harvard Square ensuring we deliver excellent work that is well-aligned with both our clients’ needs and Extension Engine’s core values.

 What you can expect to do

• Collaboratively lead a multi-disciplinary team to provide Development/QA, Program Management, and Hosting/Support.
• Support the continued success and growth of mature learning software products, incorporating feedback from multiple stakeholders to prioritize improvements and refactoring
• Manage all facets of client engagement including requirements gathering, plan development, scrum meetings, resource management and, ultimately, delivery.
• Develop project timelines and resource plans and track overall project health (staff time and expenses) to ensure the project is delivered on time and budget.
• Proactively providing weekly project status reports to key stakeholders. We believe in over-communicating with our clients.
• Have an on-site presence with the client, helping to support current and future projects.
• Work with a variety of data sources - extracting knowledge and actionable information from massive datasets
• Coordinate deployment with dev teams to ensure code promotion is done as scheduled and to maintain environment stability for QA testing and UAT.

Who you are

• Solid grasp of the agile software development process, including requirements gathering, backlog grooming, sprint planning, and running effective demos and retrospectives.
• Embrace an “always be learning” attitude and work culture.
• Thrive in a fast-paced environment and adeptly manage competing priorities and organizational changes to match the evolving online education market.
• Excited to drive the success of a truly unique company.
• Ability to manage a wide range of communication styles and the confidence to navigate challenging situations
• Great management skills – Ability to lead teams of engineers and designers, delivering products within schedule and budget
• Passionate about delivering technology products
• GSD (Get [Stuff] Done) Attitude – Work hard and be focused on delivering real, tangible value to our clients
• 5+ years experience in project management in a digital technology environment.
• Bachelor's Degree preferred.

What we offer

• Extension Engine’s guiding principle is to “Do the Right Thing.” This means for our clients and our team members. 
• Our connections---our relationships---are our most valuable assets and at Extension Engine, you’ll have the opportunity to collaborate with a group of curious, humble, transparent, and quirky people who are laser focused on outcomes. 
• At the end of the day, we know that people don’t live to work, they work to live. That’s why we support each other’s personal priorities. Our current team members are mom and dads, woodworkers, apple sauce canners, marathon runners, international trekkers, and accomplished musicians---just to name a few. 
• We also offer a competitive salary and generous benefits.
• We have a diverse and inclusive workplace where we learn from each other’s unique perspectives, backgrounds, and abilities, and we are committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. 

Who we are

Extension Engine is a boutique services firm that helps higher education institutions, nonprofit organizations, and learning businesses create Custom Learning Experiences — online learning as unique as their vision and brand. We deliver by working closely with our clients to imagine the best solutions for their learners and business. We urge our clients to rethink every aspect of the learning landscape in order to help them design a unique vision. We then build innovative educational solutions to meet their vision while being agnostic about technology. We help our clients grow by building internal knowledge and capacity — through launching the program, co-operating, and then transferring — thereby enabling them to expand on what we’ve created together, with or without us.