InterSystems
Our products have received global industry recognition from Forrester, Gartner and KLAS Research.
Cambridge, MA

Technical Lead at InterSystems

| Cambridge
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Overview

The Technical Lead - Implementation is a senior position for which the primary responsibility is to provide the oversight of technical activities related to the implementation of InterSystems HealthShare in order to ensure success.

 

The role will have particular focus on peer review of all technical activities and will oversee any development requirements coming from client sites throughout the implementation, essentially acting as the ‘glue’ between product and the field.

 

The Technical Lead - Implementation must be available to travel to client sites and work closely with implementation partners for technical support and/or to provide technical training.

 

The Implementation Team is in the process of being set up within InterSystems and the successful candidate will have the opportunity to participate in the development of team structure and process.

Responsibilities

  • Work collaboratively with the Project Manager and other Implementation Team members to ensure the successful delivery of Implementation projects
  • Advise and assist Project Managers during implementation by advising on timeline and effort for technical work including partner and customer effort
  • Provide realistic estimates for Level of Effort and Statements of Work
  • Work with customers to ensure technical design meets use cases and functional requirements and stay engaged with the customer through the project lifecycle
  • Take responsibility for the documentation of the technical solution including any partner implementation work
  • Supervise implementation partner work using a code review process and source control management to ensure alignment with the documented technical solution
  • Stay engaged with the implementation partner throughout the lifecycle via regular meetings to review progress against the documented solution and the timeline
  • Oversee the development of custom/site specific software that may or may not lead to future product enhancements
  • Provide technical support for implementation projects related to custom developments, interfaces, reports, extracts, and data manipulation routines
  • Provide advice and best practices to clients for technical areas related to configuration and infrastructure related to the deployment of the InterSystems solution
  • Provide internal support and testing of all InterSystems product related tools/utilities, e.g. patching, printing, installation etc.
  • Liaise with clients or partners in regard to ongoing enhancement requests             
  • Support the development of training materials for technical courses such as system administration
  • Support the development of documentation such as reference materials, installation instructions, user guides, knowledgebase articles, and FAQ’s
  • Responsible for participating in on-site technical training if required
  • Ensure a seamless handover to support
  • Other duties may be directed by the company from time to time

Qualifications

  • Advanced knowledge of and experience with web orientated languages, including SQL, HTML, Java script, etc.
  • Strong knowledge of healthcare interoperability standards i.e. HL7, IHE, CCDA, etc.
  • Knowledge of FHIR and/or SMART is a serious bonus
  • Experience with data analysis and database methodologies
  • Experienced with client-facing support
  • Proven ability to lead and deliver results within project-driven timelines
  • Good presentation and communication skills
  • Ability to work within a team in a cross-cultural environment
  • Available for consultation beyond normal business hours if necessary and willing to travel
  • Knowledge and Experience with InterSystems technology is a bonus

Key characteristics

  • Comfortable working as part of a team
  • Proactive and positive approach to problem solving
  • Enthusiastic about customer and team success
  • Ability to work calmly under pressure
  • Flexible in the face of change

About InterSystems

InterSystems is the engine behind the world’s most important applications. In healthcare, business, government, and other sectors where lives and livelihoods are at stake, InterSystems is the power behind what matters™. Founded in 1978, InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its software products are used daily by millions of people in more than 80 countries. For more information, visit InterSystems.com.

 

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

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Where we are

We are next door to MIT and located in Kendall Square, a hub for IT/biotech companies and home to many popular restaurants and cafes.

Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
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What are InterSystems Perks + Benefits

InterSystems Benefits Overview

InterSystems is pleased to offer a premier benefits package to all benefit eligible employees. Our plans are designed to provide a comprehensive, cost-effective, and competitive benefits package. We are dedicated to the health, wellness, and security of our employees and their families.

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
InterSystems' fitness initiatives include in-office yoga.
Retirement & Stock Options Benefits
401(K)
InterSystems' 401(K) includes a profit-sharing program.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
InterSystems hosts family oriented events frequently.
Vacation & Time Off Benefits
Generous PTO
InterSystems employees receive a minimum of 23 PTO days per year.
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Company Outings
InterSystems hosts regular company events and outings. Recent events include New England Revolution game at Gillette Stadium, Lion King in Boston, and Holiday at the Boston Pops
Parking
InterSystems offers employees a parking subsidy.
Professional Development Benefits
Job Training & Conferences
InterSystems sponsors onsite, company wide new employee training.
Tuition Reimbursement
Cross functional training encouraged
Promote from within
Mentorship program

An Insider's view of InterSystems

What’s the vibe like in the office?

I’ve found InterSystems a great place to work. I love the company size. It’s big enough to have a global impact, but small enough to maintain a real community feel. Everyone you work with has high standards and is capable of achieving their goals.

Raj

Product Manager - Developer Experience

How do you collaborate with other teams in the company?

I often rely on the collaborative nature of the company to provide my clients and prospects with the best experience possible, combining the skillsets of development, product support, learning services, and other departments to deliver a single, unified network to our clients.

Jess

Sales Engineer

How has your career grown since starting at the company?

InterSystems invests in my strengths and encourages me to take ownership of my career. The supportive culture of excellence made my way forward feel natural. Though I came to the company as a developer, I was quickly put on a leadership track and am now managing a team that won’t stop growing.

Michelle

Development Manager

How do you empower your team to be more creative?

We are a company of curious problem solvers – we love to learn. We foster a culture of ownership of one’s work and a sense of personal responsibility for helping our clients succeed. We maintain a collaborative culture while respecting the individual, embracing unique problem solving styles, and learning from each other.

John

Vice President, Client Services

How does the company support your career growth?

Working at InterSystems has provided me with the opportunity to discover my career path while continuing to learn, grow and succeed. Everyone is committed not only to the success of the individual but the success of the organization which fosters a unified, supportive and engaging environment.

Molly

Content Marketing Specialist

Jobs at InterSystems
16

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Product Manager

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The Product Manager takes a lead role in defining and executing HealthShare product direction – from deeply understanding customers’ clinical and strategic problems to envisioning and designing highly usable solutions that help those customers solve those problems completely, quickly, and effectively. The Product Manager produces product requirements and use cases, and joins with software developers and others in building prototypes and complete solutions. The Product Manager is the subject matter expert for a domain area and, as such, works with and effectively communicates with developers, implementation staff and customers in order to understand new product needs, requirements, and innovative directions for the HealthShare solution moving into the future.

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 InterSystems is the power behind what matters, and the engine behind the world's most important applications. Over 300 million patients depend on our healthcare software products. In financial services, nearly $2 trillion in assets are governed by InterSystems-based risk and compliance applications. With great products, and brilliant people, what we do, matters.   InterSystems HealthShare is a powerful, flexible health informatics platform that

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The Sales Executive is tasked with managing and developing relationships with new and existing Solutions partners and end user’s delivering technology led solutions to the financial services industry.  This person will possess expert knowledge of the financial services industry in the DACH region and its organizational challenges as well as a strong understanding of technology and where InterSystems products may be applied.  The Sales Executive has the responsibility to identify and nurture application companies and end users that are a good fit for InterSystems partners to deliver technology led solutions to the financial services industry. The successful candidate will have a demonstrable track record of successfully articulating and subsequently selling technology led solutions to financial services organizations through partners. 

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The Sales Engineer will provide guidance in the use of InterSystems' products as they best suit the objectives & requirements of prospects, customers and their markets. InterSystems is constantly growing, the focus is on future growth by providing value-add to customers' solutions and services. The role is wide-ranging and challenging, requiring a mixture of technical architecture and solution-design skills, hands-on coding, presentation skills, sales awareness, business acumen, leadership and evangelism, mentoring and training. This is a customer facing role and requires regular travel across the DACH region.

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The Sales Executive is primarily responsible for the recruitment of new application and solution partner accounts for InterSystems IRIS® data platform. This includes managing all aspects of prospective and existing application and solution partner accounts in order to generate sales revenue and ensure a productive and profitable business relationship.  Key accountabilities are to win new logo business, and develop long term revenue streams from new customers.

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The Data Toolset team focuses on supporting the InterSystems IRIS Data Platform’s deep stack, which includes middleware, analytics, visualization, development, and deployment tools. This technology stack is one of our company's major differentiators because it enables customers to capture, share, understand, and act upon their data quickly with less code, fewer system resources, and less maintenance. As a result, this team is especially focused on being responsive to our existing customer base.

Entry Level Software Developer

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We have a wide variety of products and opportunities available to entry-level applicants, so the Technical Career Development Program (TCDP) was created as a way to provide recent graduates the opportunity to experience multiple technical roles within our company before committing to a team long-term.

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The Clinical Product Manager utilizes health domain knowledge and health IT application experience to participate in defining and executing HealthShare product direction – from deeply understanding customers’ clinical and strategic problems to envisioning and defining highly usable solutions that help customers solve those problems completely, quickly, and effectively. 

Project Manager

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The Project Manager role will be accountable for the overall success of the implementation. They will be responsible for overall project strategy, defining roles and responsibilities across the multiple organizations and people involved. They will coordinate all steps and tasks in the project, ensuring on-time completion of all aspects, and eventual go-live and customer value achievement. They will be responsible for the quality of implementation. They will also be responsible for ensuring the project is completed cost effectively.

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We are seeking an enterperanial global evangelist and market strategist to guide our growing Life Sciences business. Your experience with real world evidence, life sciences operations and market access will inform and empower InterSystems product, sales and market strategy. You will be based in Cambridge, MA, and you’ll work closely with sales, product management, marketing, and our customers to drive business growth around the world.

Software Developer - HealthShare

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We are seeking software developers with expertise in middleware and data management services for web-based applications. Knowledge of healthcare data protocols and interchange formats (e.g. HL7, IHE) is preferred. Equivalent expertise in financial data exchange would also be applicable. Strong software design and development skills are required, with a focus on delivering high quality, enterprise-level solutions.

Technology Architect - Data Platforms

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Technology Architect with Strong Public/Private Cloud Expertise; High Availability / Disaster Recovery in multi-VM implementations. Technology Architects define deployment configurations so that InterSystems’ products will meet the needs of very large (often regional, national, and international) enterprises. They define the technical architectures that will meet scalability, high availability, disaster recovery and security requirements for mission critical applications. Technology Architects also define procedures and practices for application deployment and system management. They conduct and support benchmarking and other testing to ensure our products meet scalability and high availability goals, and work with development to identify and resolve product issues. They ensure that we learn from customer deployments to continuously improve future configuration designs.

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The Integration Specialist is part of a team delivering managed solutions using the InterSystems HealthShare platform, and is responsible to integrate healthcare systems, including but not limited to Electronic Health Records, Health Information Exchanges, Payer systems, and State Pharmacy Registries.  The Integration Specialist works with customer teams and InterSystems services teams to design, build, test, deploy, and troubleshoot interfaces needed to provide reliable and robust end to end solutions.  Experience with healthcare messaging standards is essential and working knowledge of healthcare treatment, management, and payer systems is desired.

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We are seeking a talented UI developer to join our technology team. The ideal candidate should be proficient with HTML5, CSS3, and JavaScript, along with the latest related frameworks, CSS preprocessors, and best practices. Strong software design and development skills are required, with a focus on delivering high quality, enterprise-level solutions. You will be a member of a creative, technically innovative engineering team responsible for building and enhancing our new integration solution. You will work closely and collaboratively with team members across multiple disciplines. You are encouraged to apply if you love solving complex technology challenges. We value career experience at InterSystems, but are open minded about earlier career candidates with applicable education and experience as well.

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Design, architect, build and implement enterprise-class security as it pertains to InterSystems products. Use programming languages and technologies to write code that supports the integration of crypto-technologies into InterSystems products. Thorough familiarity with industry standards and practices for secure coding are essential to the role. Identify and communicate current and emerging security threats, including those in distributed computing environments, cloud-based solutions, and virtual machines. Architect solutions to mitigate security threats identified. Identify security design gaps in existing and proposed architectures and recommend changes or enhancements.