Sr. Strategic Project Manager at Grubhub

| Remote
Sorry, this job was removed at 1:02 p.m. (EST) on Tuesday, August 10, 2021
Find out who's hiring in Boston.
See all Project Mgmt jobs in Boston

We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!

 

Why Work For Us

Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!

The Impact You Will Make

Grubhub Logistics is currently hiring a Sr. Manager of Regulatory and Risk Operations.  This individual will be responsible for partnering and leading initiatives impacting GH Drivers and delivery operations related to safety, compliance, and regulatory affairs.  This position will both manage sustainable compliance processes as well as implement new initiatives that benefit GH Drivers related to Health and Safety, Risk Aversion, and State/ Local Regulations.  This is a growing area of our business and provides the right individual a strong growth path and ability to grow out a team underneath them. 

 

At Grubhub, we strive to achieve and maintain the Grubhub experience: the most transparent, fastest, lowest cost, highest quality, and most precise delivery network in the world. We are looking for an experienced leader to help deliver this vision and lead the strategy for the Logistics team. As a Sr. Manager of Regulatory and Risk Operations on the Logistics Team, you will:

  • Develop strategic plans to improve efficiency of our compliance and safety operations including Background Checks, Document and Identity Verification and 1099 Form Distribution.
  • Perform analysis and make recommendations pertaining to areas of risk in Driver Operations.
  • Partner with Public Policy leaders to ensure adherence to state and local level regulations.
  • Identify opportunities to provide our drivers best in class health and safety perks.
  • Partner with Driver Onboarding and Acquisition to improve and balance the funnel experience.
  • Work with key stakeholders on new initiatives including alcohol delivery and similar offerings.
  • Develop a culture that drives engagement and embraces diversity and inclusion.
  • Monitor Performance metrics relative to conversion and sustainability of our programs linked to risk and compliance.
  • Keep the Logistics organization up to date on Federal and State regulations.
  • Determine the short and long term priorities and requirements for Logistics to stay compliant and competitive while ensuring full alignment to Grubhub’s vision and goals.
  • Drive continuous improvement to ensure we continually enhance the Grubhub experience - automation is a top priority.
  • Build strong relationships across product, engineering, support, and other Grubhub teams - collaboration is key as we move fast and need to work together to get things done.


 

What You Bring to the Table

  • 8+ years experience in strategy, operations, engineering, analytics, or logistics
  • Ability to translate risk findings into action items or communications to leadership
  • Understanding of legal and compliance concepts
  • Strong ability to maintain confidentiality
  • Superior flexibility and ability to navigate (and help others succeed in) an ever-changing environment with moving business targets
  • Advanced level understanding in operational metrics, process improvement, and data analysis in Excel pivot tables and Tableau -- SQL is a plus
  • Experience working w/ technical systems help drive a best-in-class technology platform
  • Bachelor’s Degree required, MBA preferred

And Of Course, Perks!

  • Flexible PTO/PTOGrubhub employees enjoy a generous amount of time to recharge.
  • Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
  • Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).
  • Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.  
  • MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants. 
  • Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours!
  • Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them. 
  • COVID-19 Response. All of our employees are currently working from home and will be for the foreseeable future. We look forward to seeing everyone in-office when it’s safe to return. 

 

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • AxureDesign
    • IllustratorDesign
    • SketchDesign
    • FigmaDesign
    • JIRAManagement
    • SalesforceCRM

Location

We are in the heart of downtown Boston's financial district, easily accessible by bus and train, and surrounded by tons of restaurants and amenities.

An Insider's view of Grubhub

How do your team's ideas influence the company's direction?

Our inside sales team lives on the company's front lines, playing an integral part in our growth strategy. Our sales team has direct access to our CSO, CEO and the entire marketing team. Their feedback, ideas, and suggestions -- even down to who they choose to call day in and day out ultimately define who our next client becomes.

Kathleen

Inside Sales Manager

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

PTO. Grubhub employees enjoy a generous amount of time to recharge.

Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.

Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).

Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.

MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours!

Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them.

COVID-19 Response. All of our employees are currently working from home and will be for the foreseeable future. We look forward to seeing everyone in-office when it’s safe to return.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Certain roles within Grubhub are eligible to receive company equity.
Performance Bonus
Certain roles within Grubhub are eligible for bonuses.
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Continuing Education stipend
Technology employees are eligible to receive up to $2,000 annually for continuing education opportunities such as conferences, bootcamps and events.
Time allotted for learning
Online course subscriptions available
More Jobs at Grubhub57 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
Marketing
Operations
Product
Project Mgmt
Sales
Product
new
Boston
Operations
new
Boston
Operations
new
Boston
Developer
new
Boston
Developer
new
Boston
Operations
new
Boston
Product
new
Boston
Project Mgmt
new
Boston
Sales
new
Boston
Design + UX
new
Boston
Sales
new
Boston
Sales
new
Boston
Developer
new
Boston
Developer
new
Boston
Developer
new
Boston
Developer
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
Sales
new
Boston
Developer
new
Boston
Marketing
new
Boston
Product
new
Boston
Operations
new
Boston
Data + Analytics
new
Boston
Product
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Operations
new
Boston
Sales
new
Boston
Finance
new
Boston
Data + Analytics
new
Boston
Operations
new
Boston
Design + UX
new
Boston