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Sr. Account Manager, Brand Operations

| Greater Boston Area

We’re looking for…

A Senior Account Manager that will play a key role internally leading strategic initiatives and projects. The ideal candidate will be a team player and have outstanding project management skills, a solid understanding of marketing strategy, and the ability to build great personal and professional relationships internally and with clients.

What you’ll accomplish…

  • Manage a team of 1-2 Associate project managers focused on managing projects across different parts of the business including: Marketing, PR, Merchandising and HR
  • Own client-facing projects, ensuring all deliverables and business details are attended to and are handled appropriately
  • Work with business partners to understand and define requirements for projects with external stakeholders, and ensure thorough communication of requirements to cross-functional teams for project execution
  • Identify and communicate to Creative leadership resource needs for all projects
  • Coordinate the work of cross-functional teams to ensure deadlines, scope, and budget are adhered to throughout the project lifecycle
  • Partner with leaders of cross-functional teams to ensure obstacles to project execution are understood and mitigated
  • Delegate projects and supporting tasks to Associate Project Managers on your team
  • Delegate project tasks and responsibilities to appropriate business partners and team members across the organization, while ensuring cohesive program details coming from various contributors
  • Provide follow-up and feedback to partners and team members on their contributions to overall project or program goals
  • Organize and lead project meetings to keep teams and contributors informed of project progress, required changes to execution strategies, and team logistics throughout the project lifecycle
  • Represent RGG to external clients and stakeholders, through professional presentation of information and material
  • Provide timely reports to external clients and internal stakeholders regarding project status, deliverables, issues, and/or results
  • Manage multiple projects and external clients simultaneously, and ensure cross-functional partners have clear understanding of any potential conflicts or advantages of overlapping contracts
  • Work with cross-functional leaders to use project and/or client learnings to improve processes for future work
  • Understand Integrated Marketing and PR pipeline to prepare for incoming work
  • Partner with internal IM and PR business partners to strategically plan and ideate for new business opportunities
  • Work to ensure positive, can-do approach to incoming projects with internal and external stakeholders and business partners

There’s More…

  • Work with Creative Leadership to provide appropriate insights to Creative team members growth and development opportunities
  • Be an integral part of a dynamic and dedicated Brand Operations team
  • Mentor and train Associate project managers in client-facing and internal best practices

 

THE RIGHT FIT:
You have…

  • A Bachelor’s Degree
  • 5-7 years’ experience in a account management or project management role
  • Proficiencies in MS Office Suite, including Word & Excel, Google Docs
  • Strong collaboration, communication, presentation and interpersonal skills
  • Highly organizational, detail-oriented, project management skills and can handle multiple projects within a fast-paced environment
  • Proven leadership ability
  • Demonstrated creative problem solving and analytical skills

Bonus points for…

  • Ability to quickly shift priorities to meet deadlines based on ever changing priorities
  • Excellent communications skills and ability to manage confrontation and provide options for your business partners
  • Displaying strong self-motivation and self-advocacy
  • Maintaining a professional, positive attitude while also contributing to a friendly, fast-paced environment for effective team dynamics

About Rue Gilt Groupe:

Rue Gilt Groupe is the premier off-price e-commerce portfolio company, connecting more than 20 million members with coveted designers at an exceptional value. Two complementary brands, Rue La La and Gilt, utilize world-class merchandising, technology and marketing to strategically support our brand partners and inspire members daily. Our approach to retail brings excitement to online shopping and the best-in-class experience that today's customers demand. 

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