Senior Solutions Consultant
Company Description
Have you imagined working in an environment driven by a passion and desire to not only outperform, but also outbehave the market? Since 2011, Flywire has been that company, creating solutions that break barriers, and teams that always look at the next disruptive way to move Flywire and its customers into the next phase of global payment solutions.
Job Description
We, at Flywire, are looking for a driven, self-motivated, and experienced Senior Solutions Consultant to carry out solutions integration and implementation activities that bring value to our clients and partners. This individual will support our Partner, Sales and Relationship Management teams to ensure onboarding excellence. Interested candidates should bring high quality client management, project management and technical consultation skills into a quickly growing and dynamic team.
Key Responsibilities:
Support client acquisition with pre-sales presentations, documentation & RFI requests
Present and articulate product functionality, features and standardized solutions
Participate in discovery sessions to fully understand existing process, pain points, and business objectives to collaboratively define the implementation approach for clients & system partners
Act as a technical subject matter expert in presenting integration options to our clients and integration partners.
Integrate and deploy x-Border payment portals for clients.
Manage the day-to-day BAU support of a system partner or key client’s ongoing integration needs
Communication of progress and expectations to key internal/external stakeholders
Project manage integrations from pre-sales to go-live, leading on the hands-on configuration of Flywire solutions and their testing
Ensure that all projects are delivered on time & within scope
Work with internal Product and Development teams to define enhancements to existing Flywire implementation options
Qualifications
FlyMate Skills and Qualifications:
BA/BS in business, communications or equivalent
Bilingual fluency in English and Spanish is required
3+ years of project management experience
Project Management certification (advantageous)
Exhibit strong technical and functional expertise in client presentations and deployments
Experience with either one or all these industries is a must: Payments, Education, e-Commerce.
Excellent analytical and problem solving skills
Strong attention to detail, time management and organizational skills
A desire & ability for business travel
Excellent client-facing and internal communication skills (written and oral)
Additional Information
Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.
Flywire participates in E-Verify for all U.S. employees.