SHYFT was founded on a simple yet powerful idea – through powerful analytics find meaningful patterns in complex data that impacts and shapes the future of healthcare. Over the last decade our technology has played a critical part in changing how companies connect and visualize healthcare information. As a leader in this quickly evolving industry, a career at SHYFT offers countless ways to make an impact in a fast-growing company.

Position Summary

As a Senior Solution Consultant on the Application Services team at SHYFT, you will work as part of a team supporting customers in LIVE engagements. The Application Services team's focus is ensuring successful production runs and high data quality for our customers. The team maintains & grows strong engagement knowledge and will help Processional services ensure high quality experience for our customers. We will drive operational efficiency and process improvement throughout the lifecycle of our customer relationships.

We are seeking individuals who are enthusiastic about Customers and understand the challenges facing healthcare organizations. Our Application Services team members are driven, collaborative, embrace challenges, creative thinkers, and grounded in delivering the best possible value for the customer while not losing site of the importance of meeting internal metrics.

Key Responsibilities:

• Responsible for all production and operational activities within the SHYFT platform
• Demonstrate expertise, ad hoc analyses, and the solution enhancements process – gathering requirements, defining business rules, data validation, and solution QA
• Use Subscription Solution Methodology for solution enhancements, customer management, and proactively contributing to process improvement
• Strong client presence and communication skills
• Effectively contribute to regular customer status updates and ad hoc meetings
• Maintain focus on delivering value to the customer while delivering on time
• Coordinate with Product team to identify and resolve product gaps
• Proactively identify and communicate internal or customer conflicts and take personal responsibility to overcome each
• Maintain a good understanding of the SHYFT products.

Experience Requirement:

• S. degree with engineering, business or scientific focused curriculum preferred.
• At least 2 years' experience in pharmaceutical/healthcare analytics or consulting preferred.
• Experience with Agile or Lean is a plus
• Good SQL Skills (or equivalent technical experience with proven ability to learn new skills)
• Motivated self-starter and ability to thrive in a high-growth and fast-paced work environment
• Detailed oriented and take ownership attitude
• High-energy team player with strong organizational skills and ability to multitask
• Strong project management skills with excellent problem solving, analytical skills and attention to details

SHYFT Core Values:

We hire based on a 'fit first' philosophy and focus on candidates who exemplify our core values over skillset alone. At SHYFT, we believe every employee at every level is an innovator. We want all employees to bring their 'A game' to work every day and focus on the delivery of a truly amazing customer experience. We believe this is best done by embracing the team, all the while having fun.

SHYFT Analytics, a Medidata company, is the leading platform for commercial and real-world data analytics, with products designed specifically for the pharmaceutical, biotech, and medical device industry. SHYFT's data analytics platform is the most efficient and scalable way to transform massive amounts of complex healthcare data into on-demand clinical and commercial insight. SHYFT is headquartered in Boston with offices in San Francisco and New York City. Learn more about SHYFT at www.shyftanalytics.com, or follow the company on Twitter @SHYFTAnalytics or LinkedIn.

Benefits include:

• Competitive compensation
• Generous rewards program
• Medical
• Dental
• Unlimited Vacation Policy
• Holiday pay
• Vision
• 401K
• AD&D and Life Insurance
• Company Outings/Social Events

Visit ShyftAnalytics.com for more information.