Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world’s largest pharmaceutical companies to emerging biotechs. Veeva’s software helps our customers bring medicines and therapies to patients faster.

We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.

Veeva is a Work Anywhere company which means that you can choose to work in the environment that works best for you - on any given day. Whether you choose to work remotely from home or work in an office - it’s up to you.

The Role

Do you have experience implementing eClinical solutions and a passion to move the life sciences industry to decentralized and digital trials? Veeva Systems is looking for leaders with experience implementing and supporting clinical research patient software such as eConsent or eCOA to join the Professional Services team.

As a Senior Consultant, you will be leading implementations of the MyVeeva for Patients suite of applications and managing the relevant study services for sponsors or Contract Research Organizations (CRO). You will help Veeva and customers innovate and truly change how the industry runs clinical trials.

This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.

Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

What You'll Do

• Lead customers through the rapid implementation of technology for decentralized (DCT) or digital trials: eConsent, eCOA (e.g. ePRO), patient engagement, virtual visits, etc.
• Understand Veeva’s best practices and act as the subject matter expert for the software and design
• Manage the customer and Veeva project teams during the lifecycle of implementation with a focus on project planning, requirements gathering, activity tracking, and removing barriers
• Provide oversight to and drive the progress of study design and configuration. As needed, act as a Program Manager for all contracted studies with the customer account
• Serve as the primary liaison between Veeva and the study teams to ensure study timelines are met
• Manage the Veeva resources and budget, including preparation of as needed change orders
• Collaborate cross-functionally with Product, Strategy, Sales, and Site Success/Support

Requirements

• 5+ years of experience implementing eClinical, decentralized (DCT), or patient-centric software such as Rave eCOA or eConsent, TrialMax (CRF Health), SmartSignals (Signant Health), YPrime, Lumenis eSource (Clinical ink), Castor, OpenClinica, Medrio, LifeSphere (ArisGlobal), iMednet, Secure Consent (DrugDev), Firecrest or ClinConsent
• 5+ years of Project Management experience in the life sciences space
• Ability to review protocols to create requirements specifications
• Ability to act with speed to understand requirements, create corresponding solutions, and willingness to “roll up your sleeves”
• Knowledgeable of life sciences compliance and computer systems validation requirements
• Proven ability to work independently in a dynamic, fast-moving environment, but also as part of a cross-functional team with diverse stakeholders
• Excellent verbal and written communication, interpersonal, and presentation skills
• Ability to travel up to 50%

Nice to Have

• Experience with Vault Clinical Operations (e.g. eTMF, CTMS, or SSU)
• Experience in a services organization or product company
• Master’s degree

Perks & Benefits

• Flexible PTO
• Allocations for continuous learning and development
• Health and wellness programs

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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected]. Position may not be eligible for remote work in Colorado.